PartsHnC is a trusted supplier of HVAC replacement parts and accessories, supporting homeowners, contractors, and service professionals throughout the United States. We offer a wide selection of components for air conditioners, furnaces, heat pumps, thermostats, ventilation systems, and indoor air quality equipment from leading brands.We understand that HVAC downtime affects comfort and productivity, which is why we provide same-day shipping on eligible in-stock items to help customers complete repairs without unnecessary delays.In addition to replacement parts, PartsHnC offers complete HVAC solutions through a range of MRCOOL systems. Customers can find energy-efficient mini-splits, central ducted units, heat pumps, packaged systems, and essential installation accessories designed to meet residential and commercial climate control needs.Our commitment to customer satisfaction is backed by secure payments, easy 30-day returns, and responsive support available 24/7 via email. At PartsHnC, we are dedicated to delivering dependable products and keeping HVAC systems operating efficiently year-round.
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Is Partshnc legit?
Partshnc (partshnc.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-09-06.
What reviewers say
AI generated
Reviewers had a great experience with this company, frequently praising the fast shipping and reliable delivery options. Customers frequently mention that the replacement parts match online descriptions perfectly, arriving very quickly and at remarkably reasonable prices compared to original manufacturers. People also deeply appreciate the helpful support team and securely packaged shipments that make handling unexpected appliance repairs much easier.
However, some people mentioned receiving incorrect components, poor communication, and experiencing frustrating delays with customer service resolutions. A few reviewers also noted unexpected extra fees, processing delays, or difficulties when trying to return wrongly ordered items.
Auto-generated from all reviews of this business. For reference only.
You defraud customers by deciding how a package should ship. 2 day service from ups and charging $65. Then shipping ground ($24). When questioned the response from customer svc is “ well you got it in 2 days” and “ 2 day service means it will ship in 2 days”. The day after this was posted I got an email from PartsHnC requesting I remove or update the post. The only reason they care is because I gave them 1 star.
I requested a supervisor and was told I would get a call back which never happened.
Customer service told me “I should be happy I got my part on time”.
I will never buy from this company again and would steer others to find another supplier.
Reply from Partshnc2026-07-25
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience this experience caused. After reviewing your order, we confirmed that Second Day shipping was selected. Our team determined that Ground shipping would still deliver your package within the same two-business-day timeframe, so the order was shipped using that service.
We understand your concern regarding the shipping charges, and as a gesture of goodwill, our team has already initiated a refund of the shipping cost difference. We truly appreciate your feedback, as it helps us improve our communication and service. Thank you for your support, and we hope you'll give us another opportunity to provide you with a better experience in the future.
It delivered the parts that were ordered correctly and I have received and installed successfully.
Reply from Partshnc2026-07-25
Thank you for your kind feedback and support! We’re glad we could provide the right parts to help you complete your repair successfully. Your satisfaction means a lot to our team, and we look forward to serving you again for your future appliance needs.
Part not OEM and it not working, it make burning the cover pop up, this comp. Part not working.
Reply from Partshnc2026-07-25
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you've experienced with the part. After reviewing our records, we were unable to find any previous communication regarding this issue. We'd be happy to assist you in resolving it. Please contact us at [[email protected]]so our team can review your case and work toward a solution. We truly appreciate your support and hope to have the opportunity to serve you again with a better experience.
Ease of site navigation. Very responsive customer service.
Reply from Partshnc2026-07-25
Thank you for your kind feedback and support! We’re happy that you had a positive experience with both our website and customer service. Your satisfaction means a lot to us, and we’re grateful for the opportunity to assist you. We hope to welcome you back again soon.
Very fVery fast delivery and the correct part.ast delivery and the correct part.
Very fast delivery and the correct part.
Reply from Partshnc2026-07-25
We’re grateful for your positive feedback! We work hard to make sure customers receive the correct parts as quickly as possible. Thank you for trusting us with your purchase, and we hope you’ll shop with us again soon.
Excellent and quick customer service!! Olivia is wonderful!! She worked to get my tax exempt status established within minutes!!
Reply from Partshnc2026-07-25
Thank you for sharing your experience with us! We’re delighted to hear that you received the quick and helpful service you deserved. Olivia and our entire team appreciate your kind feedback. We truly value your support and look forward to assisting you again in the future.
We appreciate you taking the time to share your feedback! It’s great to know that our fast response and timely delivery made your experience a positive one. Thank you for choosing us, and we hope to have the opportunity to serve you again whenever you need replacement parts.
This is my third time ordering from this company and each time I received the correct part. I ordered this A/C fan motor on 8 JULY and it arrived on 10 JULY and I've been enjoying cold A/C for the past five days.
Thank you to all people involved with this order and the previous two.
Reply from Partshnc2026-07-25
We sincerely appreciate your loyalty and wonderful feedback! It means a lot to know that you’ve trusted us for multiple orders and that we’ve been able to provide the right parts each time. We’re happy your A/C fan motor arrived promptly and is helping you stay comfortable. Thank you again, and we hope to serve you again in the future.
YOU SOLD ME A COMPRESSOR THEN ASKED FOR UNIT INFO TO CONFIRM IT WAS PROPER ONE. I SENT INFO BUT YOU THEN SAID YOU HAD NO WAY OF CONFIRMING PROPER FIT SO NO WARANTY. I CANCELLED ORDER EVEN THOUGH YOU COULD HAVE CONFIRMED WITH FREIDRICH IN SAN ANTONIO TX BUT YOU WOULDNT!!!!! SOO THE WAY I SEE IT, YOU HAVE INCOMPETANT LAZY PEOPLE WORKING FOR YOU SO... I WENT ELSEWHERE!!!
Reply from Partshnc2026-07-17
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations, and we apologize for the frustration and inconvenience you encountered.
Our goal is always to provide accurate information and the best possible service to our customers. We regret that we were unable to meet your expectations in this instance and understand your disappointment.
We sincerely appreciate your feedback, as it helps us improve our service. Thank you for considering us, and we hope you'll give us another opportunity to serve you better in the future.
Thank you for your kind review and support! We’re glad the part fit perfectly and that you had a positive experience with your purchase. Your satisfaction means a lot to our team, and we look forward to serving you again soon.
The part was delivered very quickly and was exactly what was ordered.
Reply from Partshnc2026-07-25
We’re grateful for your positive feedback! Making sure customers receive the right parts quickly and efficiently is something we take pride in. Thank you for trusting us with your purchase, and we hope you’ll shop with us again soon.
We’re grateful for your positive review! Our team works hard to provide a smooth and helpful experience for every customer, and we’re happy to hear that came through. Thank you for trusting us, and we hope you’ll shop with us again in the future.
The order was canceled because wrong picture was posted of part gave 4 stars because I was contacted of mistake giving me the option to cancel.
Reply from Partshnc2026-07-25
Thank you for your review and support! We appreciate your understanding regarding the order cancellation. We’re glad our team was able to contact you quickly and provide the option to cancel before any inconvenience occurred. Your feedback is valuable to us, and we hope to have the opportunity to serve you again with an even better experience.
Wrong part called about getting right part could not understand the person on the other end! Terrible!!!!!
Reply from Partshnc2026-07-17
Thank you for taking the time to share your feedback. We're sincerely sorry to hear that you received the wrong part and that your customer service experience was frustrating.
Please accept our apologies for the inconvenience. If you received an incorrect part, we'd be happy to make it right. Please reach out to us at [email protected], and our team will be glad to assist you in resolving the issue as quickly as possible.
We truly appreciate your business and the opportunity to help. We hope you'll give us another chance to provide you with a better experience in the future.
Part shipped quick, price was fair, and invoice was detailed.
Reply from Partshnc2026-07-25
Thank you for your review and continued support. We’re glad you were happy with the fast service, fair pricing, and accurate invoice information. Providing a smooth and reliable experience for our customers is always our goal. We appreciate your business and hope to have the opportunity to serve you again soon!
Great price and fast delivery.
Thank you for your business.
CHT Industrial Supply. LLC.
Reply from Partshnc2026-07-25
Thank you for your positive feedback and continued support. We’re happy that our pricing and delivery met your expectations. It’s always our pleasure to provide a great customer experience. We appreciate your business and would be delighted to assist you again whenever you need us!
Thank you for taking the time to leave us such a great review! We’re delighted to know the parts were exactly as described and that your experience was a smooth one. Your support means a lot to us, and we’d be happy to welcome you back anytime.
Order part sent me something that wasn’t even close to what I ordered
Reply from Partshnc2026-07-08
We appreciate you taking the time to leave a review. We’re sincerely sorry for the inconvenience caused by receiving the wrong part. Please accept our apologies we’re reviewing our processes to make sure this does not happen again. Thank you for your patience and support. We hope you’ll consider shopping with us again so we can provide the experience you deserve.
Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent experience with our customer service. Your support and kind words mean a lot to our team, and we truly appreciate you choosing us. We look forward to serving you again in the future!
I paid $75 for 2nd air shipping
My part was one day late shipping
We someone is paying for expedite shipping. You should have have give priority
Reply from Partshnc2026-07-08
Thank you for taking the time to leave your feedback. We appreciate your support and understand your concern about expedited shipping. After reviewing your order, we can confirm it was placed on 06/27/2026 with Second Business Day Air shipping. In accordance with our business-day shipping policy, your order was given priority, shipped on Monday, 06/29/2026, and delivered on 07/01/2026 as a Second Business Day Air shipment. Thank you again for your business, and we hope to have the pleasure of serving you again soon.
