Bought 3 for myself and my 2 daughters
Bought 3 for myself and my 2 daughters. Really lovely boxes, so well made. Was kept up to date regarding my order. Really great service.
About pawfecthouse.com
Data updated- Website
- pawfecthouse.com
- Category
- Events & Entertainment
- Location
- United States · Katy
- Status
- Unclaimed
- Last 12 months
- 209 reviews
- Replies to negative
- 87% (20/23)
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Is pawfecthouse.com legit?
pawfecthouse.com (pawfecthouse.com) has a 4.4 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 84% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 87% of negative reviews. Last updated 2026-08-10.
What people say
Excellent product and service
Excellent product and service. I, however messed up and spelled my granddaughters name wrong. Should have been Isla not Ila. I feel terrible but it was my fault. Other than that it looks awesome!
My husband loved it!
The bag i ordered for my son is…
The bag i ordered for my son is absolutely brilliant, the detail is just amazing and he was super happy with it too
Order delivered on time and item is…
Order delivered on time and item is adorable - just what I expected!
My wife loved the coffee mug
My wife loved the coffee mug, especially the personalized name on it. We thought it would be a little bigger. It is pretty small, but overall a good experience.
Great customer service very well made
Great customer service very well made, gorgeous gift. Will shop with you again. Thank you
Super fun product
Super fun product. Good communication. Price was good.
The personalised school bags are…
The personalised school bags are beautiful, good quality but they're small. I expected it bigger. But overall, good quality.
Good communication re order
Good communication re order, processing and courier details. Great item, exactly what I wanted. Brilliant.
I love my item
I love my item. Exactly what I was expecting.
Stop using everi to deliver you parcels…
Stop using everi to deliver you parcels they lie and destroy parcels
Reply from pawfecthouse.com2026-08-03
Dear Tony, Thank you for sharing your feedback. We're sorry to hear that you were unhappy with the delivery experience. After reviewing your shipment, we found that the carrier has marked the parcel as delivered and has also provided proof of delivery. Our support team has already sent you an email with the available delivery information and additional guidance. Please kindly check your inbox (and spam folder, if needed), and we'll be happy to assist you further if needed. We also appreciate your feedback regarding the carrier and will take it into consideration as we continue evaluating our shipping services.
As ordered and within a reasonable…
As ordered and within a reasonable timeframe.
Personalized Cauldron Cup
I ordered the personalized cauldron cup for my daughter who really loves Halloween. It arrived in perfect condition, and it was exactly as pictured. We both are very happy with this purchase.
The website was easy to navigate and accurate
The website was easy to navigate and very intuitive. The result of each selection was immediately shown. Each aspect could be modified multiple times until the result was perfect. I was guided through the process and kept informed during the manufacturing process. The estimated shipping date was accurate and I was kept informed at each step of the shipping process. The mug was received on time and was exactly as the website predicted. I would definitely order from this vendor again.
CUTE canvas baskets
Received order as described…it came folded for mailing…unfolded and the basket, it is sturdy, operated as pictured. These baskets are soooo cute and the perfect gift for my triplets who leave for college next year…shopping early for X-Mas…very good quality as well.
So very happy with the product
So very happy with the product. Very happy with the service and communication from pawfecthouse. My purchase arrived in good time and in good condition. Gifted and loved by the recipient. Thankyou
Very cheaply made
Very cheaply made, after sending this review I wore the bracelet once again and all the silver coating on photo side is starting to come off, this is very Disappointing to say the least, just threw away money, but it was about the memory......very sad , I take away the 1 star even
Reply from pawfecthouse.com2026-08-03
Dear Customer, I apologize for your unpleasant experience at Pawfect House. This is certainly not the service we wish to provide our customers. I would love to look into this further for you and assist as best as I can. Unfortunately, I am unable to locate your order in our system with the details you have provided here. Could you please email us with the title Urgent - TrustPilot - [Order number]. Our agent will get back to you promptly. Looking forward to hearing from you soon. _Pawfect House_
Exactly what I asked for turned up no…
Exactly what I asked for turned up no fault
I love my Pawfect House book basket
I love my Pawfect House book basket. It is exactly as described, and it looks pretty on my desk. I will be ordering more as gifts, and I just might get another one for myself.