pawfecthouse.com (pawfecthouse.com) has a 4.4 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 84% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 87% of negative reviews. Last updated 2026-08-10.
What people say
S
Susan Gammon美国 · 5 reviews · Experienced 2026-08-01 ·
★★★★★
I love the ornaments but Im having a…
I love the ornaments but Im having a problem getting plastic cover off for the first time. Ive have purchased many but I can not get the cover off my Abby&Jacob. Have tried everything I know to get off without scratching actual front. Left with sticky residue from tag on front...any suggestions?
Loved the metal sign I received so much that I had to order another one for my niece and her husband. THEN I had to order another sign for my upcoming anniversary. At this rate Im gonna go broke lol.
Love the product just received it excellent job my grandson's going to love it
A
Amy美国 · 1 review · Experienced 2026-08-02 ·
★★★★★
Ordered a mug
Ordered a mug. It definitely looks bigger in the videos, much smaller in person. Not worth price paid.
Reply from pawfecthouse.com2026-08-04
Dear Customer,
I apologize for your unpleasant experience at Pawfect House. This is certainly not the service we wish to provide our customers.
I would love to look into this further for you and assist as best as I can. Unfortunately, I am unable to locate your order in our system with the details you have provided here. Could you please email us with the title Urgent - TrustPilot - [Order number]. Our agent will get back to you promptly.
Looking forward to hearing from you soon.
_Pawfect House_
Bought this for my granddaughter to take to college. She loved it!
D
Dave Howald加拿大 · 1 review · Experienced 2026-07-16 ·
★★★★★
Great people to deal with
Order was completed in a very timely fashion. One small issue but when I contacted the company they were very quick to respond and correct the issue and replacement was absolutely correct
D
Dean C.美国 · 2 reviews · Experienced 2026-08-01 ·
★★★★★
Cheap but good quality
N
Nick美国 · 1 review · Experienced 2026-07-31 ·
★★★★★
Better than I expected with quick…
Better than I expected with quick service and I look forward to buying more items from them in the very near future 💯🙏🙏
S
Stacey美国 · 1 review · Experienced 2026-08-01 ·
★★★★★
What a great funny idea!
This was such a funny surprise for my fiancé. He couldn't stop laughing 🤣 I posted it on FB and got so many laughs! This was great. Thank You, Stacey
B
Barbara Braband美国 · 1 review · Experienced 2026-07-31 ·
★★★★★
Great Purchase!
Really pleased with my purchase! It was a gift for my husband and he LOVES it! It’s perfect for him, as he tells me all the time that “he can’t help it that he knows everything!” Lol!😂 And he is very handy, so it really fits him! I really like the design and the quality is really good! Fast shipping also!
B
Brenda美国 · 5 reviews · Experienced 2026-07-31 ·
★★★★★
Top Notch Quality & Beauty
I am so very pleased with the quality and beauty of my personalized basket. I highly recommend.
Metal signs are cute, dont pay the extra to get your order expedited
I bought one of the metal signs for my husband's birthday. I t is fine and he loved it. My only complaint is that I paid the extra to have my order expedited and it still took the 15-20 days to be delivered.
Reply from pawfecthouse.com2026-08-03
Dear Customer,
I apologize for your unpleasant experience at Pawfect House. This is certainly not the service we wish to provide our customers.
I would love to look into this further for you and assist as best as I can. Unfortunately, I am unable to locate your order in our system with the details you have provided here. Could you please email us with the title Urgent - TrustPilot - [Order number]. Our agent will get back to you promptly.
Looking forward to hearing from you soon.
_Pawfect House_
L
LC美国 · 1 review · Experienced 2026-08-01 ·
★★★★★
I got this as a funny gift for my…
I got this as a funny gift for my husband. It turned out great.
J
James S美国 · 2 reviews · Experienced 2026-08-01 ·
★★★★★
The basket looks great
The basket looks great. It sits nice and is pretty sturdy as well.I’ve filled it up with journals waiting to be used and a couple unread books. The only reason I didn’t give it five stars is because thought it would be a little bit bigger than it is
c
customer英国 · 6 reviews · Experienced 2026-08-02 ·
★★★★★
A well made plaque that makes me smile…
A well made plaque that makes me smile every time I look at it, it was good to be kept updated on the order and delivery
The delivery was within the 2 hour slot as promised.
It was exactly as advertised! It was beautiful and really happy with my purchase.
D
Donna Bianco美国 · 1 review · Experienced 2026-07-31 ·
★★★★★
The ordering process was simple
The ordering process was simple. The item didn't take very long to arrive but it arrived not in tact. The photo came unglued from the pin. I have been in touch with customer service but unfortunately I did not take a picture before I actually reglued it myself
The company was very responsive and took care of the issue to my satisfaction.
Reply from pawfecthouse.com2026-08-03
Dear Donna,
Thank you for taking the time to share your experience. We're glad to hear that the ordering process was simple and that your item arrived promptly.
We're sorry, however, to hear about the issue with the photo coming detached from the pin.
Our support team has sent you an email to gather a few additional details so we can better understand the situation and see how we can best assist you. Please kindly check your inbox (and spam folder, if needed)) and reply when convenient.