I had a problem with an old address
I had a problem with an old address got in touch with the customer service and within an hour the problem was resolved with very polite message.. Very impressed…..
About pawfecthouse.com
Data updated- Website
- pawfecthouse.com
- Category
- Events & Entertainment
- Location
- United States · Katy
- Status
- Unclaimed
- Last 12 months
- 209 reviews
- Replies to negative
- 87% (20/23)
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Is pawfecthouse.com legit?
pawfecthouse.com (pawfecthouse.com) has a 4.4 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 84% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 87% of negative reviews. Last updated 2026-08-10.
What people say
What a great gift.
took 6 weeks to arrive
took 6 weeks to arrive, pocket hug was that small it was unreadable
Reply from pawfecthouse.com2026-08-03
Dear Customer, I apologize for your unpleasant experience at Pawfect House. This is certainly not the service we wish to provide our customers. I would love to look into this further for you and assist as best as I can. Unfortunately, I am unable to locate your order in our system with the details you have provided here. Could you please email us with the title Urgent - TrustPilot - [Order number]. Our agent will get back to you promptly. Looking forward to hearing from you soon. _Pawfect House_
I love my sign
I love my sign and it looks great in my garden. Arrived when it said it would. Good quality.
Personalized book basket
Ordered a personalized basket for my sister. She loves books!! It is a nice sturdy canvas material and the image is perfect.
Looks great and adds a bit of humour to our bbq area👍😂
We ordered a personalised plaque simply to add a touch of humour to our bbq area. It’s ideal as the choice of eye colour hairstyles clothes and even a similar dog 🐶 make us easier to identify if someone’s visiting 😉😂
Beautiful Basket
First of all, this book basket is gorgeous - complete with poppies and our granddaughter's name in beautiful script. It is thick and sturdy. Two rope handles make carrying it a breeze. Ordering and shipping were so easy, and we received our basket in 3 weeks. We filled it with birthday gifts. We couldn't be happier with this purchase!
The mug
The mug looks great ordered it as a gift. The gift recipient loved it
I'm satisfied thank you for everything
I bought as a gift for my son
I bought as a gift for my son, who is always the 'go to fix it guy' on the farm. He loved it!
It was lesser quality than expected but…
It was lesser quality than expected but still usable. One of the cords was not knotted at all!
Reply from pawfecthouse.com2026-08-03
Dear Customer, Thank you for taking the time to share your feedback. We're sorry to hear that the overall quality did not fully meet your expectations, and we especially apologize for the issue with one of the cords not being properly knotted. We appreciate your honest feedback and would also like to better understand what other aspects of the product fell short of your expectations. Our support team has already sent you an email to gather some additional details and provide further assistance. Please kindly check your inbox (and spam folder, if needed), and we'll be happy to continue supporting you.
The cauldron mug is amazing my…
The cauldron mug is amazing my granddaughter who is goth absolutely loves it. Dealing with your company you are so professional follow up messages from order to delivery I am very impressed thank you.
Absolute SCAM on delivery
Absolute SCAM on delivery. I ordered a bathing suit. They said it would be 8-12 business days. It has been 20 business days and I still do not have my purchase. I would NEVER trust them again!
Reply from pawfecthouse.com2026-08-03
Dear Customer, I apologize for your unpleasant experience at Pawfect House. This is certainly not the service we wish to provide our customers. I would love to look into this further for you and assist as best as I can. Unfortunately, I am unable to locate your order in our system with the details you have provided here. Could you please email us with the title Urgent - TrustPilot - [Order number]. Our agent will get back to you promptly. Looking forward to hearing from you soon. _Pawfect House_
The order process was easy
The order process was easy, and delivery time was faster than expected.
This came and looks exactly like the…
This came and looks exactly like the example. My picture was not altered and fit perfectly. The order shipped relatively quickly for being an international purchase.
Great customer service and quick…
Great customer service and quick delivery! Thank you!
It’s perfect I wish I would have order…
It’s perfect I wish I would have order a bigger one
The sign is fine except for one thing
The sign is fine except for one thing. It was supposed to say Richard's and it says Richard's's. Please correct this and replace it. Hmm wanted me to update review. Dont think so.
Reply from pawfecthouse.com2026-08-03
Dear Customer, I apologize for your unpleasant experience at Pawfect House. This is certainly not the service we wish to provide our customers. I would love to look into this further for you and assist as best as I can. Unfortunately, I am unable to locate your order in our system with the details you have provided here. Could you please email us with the title Urgent - TrustPilot - [Order number]. Our agent will get back to you promptly. Looking forward to hearing from you soon. _Pawfect House_
Lovely product
Lovely product. Kept up to date on delivery progress which was excellent
Lived up to expectations
Easy to order. Good choice of background, etc. delivered earlier than originally expected. Product looked as good in reality as it did online.