PerfumesAndrea is one of the nation most trusted online wholesale and retailers of designers perfume. Free Shipping on all order inside United State Get Your Favorite Perfumes & Colognes For The Best Prices. Huge Savings. Free Shipping. Luxury Brand Discounts.
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Is Perfumesandrea legit?
Perfumesandrea (perfumesandrea.com) has a 3.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 31% give 1 star; The business has replied to 42% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-09-04.
I bought item through Amazon for my wife. Sent wrong item and refuses to rectify mistake
Reply from Perfumesandrea2026-08-02
Joseph Tocci, I'm sorry — sending the wrong item and then refusing to fix it is not how we operate, and I want to understand what happened on this order specifically. Please email [email protected] with your Amazon order ID and I will personally resolve it: correct item shipped at no cost, or full refund, your choice. Amazon can be a frustrating channel when messages get lost, but that's not an excuse on our end.
My order was canceled and said to be refunded but i didn’t receive ANY refund, nor did i get a reason for the company’s cancellation of my order that I was supposed to receive today.
Reply from Perfumesandrea2026-08-02
Alissa, if we canceled your order we owe you a refund, period. Please email [email protected] with your order number — the refund will be reprocessed today and you'll receive a confirmation. If it doesn't appear in your account within 5 business days after that, dispute the charge with your card issuer and we'll accept it. Sorry for the confusion; there is no reason it should have taken a Trustpilot review to get this resolved.
After reading the reviews on here it was. 50/50 chance I’d be ripped off. Most of the reviews that were bad were ones where there was an issue with the order so I’m thinking as long as there’s no issue I should be good. So I’m like let’s that a chance. It was shipped next day so I’m thinking awesome everything is good but nope I got a different bottle. Same brand different fragrance. I emailed no response. So definitely customer service lacks. Now on to the next part the bottle they did send was a complete fake it was a good fake but I already had the same bottle and was able to compare. No response still from them so I called my bank and disputed the charge. So a warning to all they have very good fakes and you won’t be able to tell unless u have the real one
I ordered a cologne from this company. It turned out to be the wrong brand. I asked to return the product and was refused. I would not recommend this online store to anyone!
I placed my order and almost immediately they provided me with a tracking number because a shipping label was made. As a seller I know for you to make a shipping label you have to have a product. Well, it's been 10 days and it has not been shipped out which is not really my problem. The problem is... is that I've tried to contact them three times and nobody will email back!!! I said to myself I wouldn't leave a negative review until my third email, so here we are. Byer beware I don't know if this is a legit perfume company.
Do not order from this store. I ordered Muglers Over the Musk body cream and it smells nothing like the perfume or a jar that I already have. Ive called the store ateast five times and the lady that answers says her manager needs to tell her what to do or call me back. I emailed with no response and have had no phone call back. I looked for the body cream on their sit and its not there anymore so that leads me to believe it was the only one and maybe old. Just use caution buying here because you the quality may not be up to par and the customer service is horrible.
I used my brand new card to make this first only purchase - and my card information was stolen and used to make unauthorized charges!
I will have police investigate it - you must protect consumers financial information
They sent the incorrect item. Not only was it the wrong item, the one they sent was open and used. They never bothered to replace or refund- actually they ignored my emails.
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