This is one of the OG pages for circle…
This is one of the OG pages for circle lenses super safe and great variety always
Reply from Pinkyparadise2025-01-02
Thank you for your feedback!
About Pinkyparadise
Data updated- Website
- pinkyparadise.com
- Category
- Health & Medical
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 120 reviews
- Replies to negative
- 86% (208/241)
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About this business
GEO Medical Circle Lens, GnG contact lens, Dueba Circlelens, Hana SPC Circle Lenses, Korean circle lens, Largest Online Circle Lens Store,
Is Pinkyparadise legit?
Pinkyparadise (pinkyparadise.com) has a 3.2 out of 5 rating on OK.one, based on 662 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 28% give 1 star; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, often sharing wonderful and enthusiastic feedback about their purchases. Loyal customers frequently praise the exceptionally wide variety of comfortable, high-quality, and beautiful styles that perfectly match their personal preferences. Consumers also deeply appreciate the remarkably fast, friendly, and helpful support team that promptly resolves any questions or order concerns. Some reviewers were not happy with exceptionally long delivery times, unexpected international shipping delays, and slow postal transit. A few people additionally mentioned receiving incorrect items, damaged products, or experiencing highly frustrating trouble with completely lost packages.
Auto-generated from all reviews of this business. For reference only.What people say
IS THIS NORMAL?
Update I think it was because of the solution I was using but I left them in another solution and tried them out and they are fine. thank you for being so understanding and I love the contact colors that you sent me 💗 To start off I heard a lot of grate things about this company but These TRUNED my eyes so dry i went to sleep and I woke up with blurry vision and my eye was sorter red and my eyelid was kinda puffy btw I am new to contacts so I don’t know if I should contact my doctor or just wait it out?
Reply from Pinkyparadise2024-12-30
Hi, Thank you for sharing your experience and we’re so sorry to hear this happened. It’s extremely dangerous to sleep with contact lenses on, as it can lead to dryness, irritation, and more serious eye issues. If your eyes felt dry while wearing the lenses, always use eye drops to keep them moisturized. Please note that sleeping with lenses is strictly prohibited and is mentioned in our Wear and Care Guide pamphlet, included inside the package with your purchase. Please stop wearing the lenses immediately and email us at [email protected] so we can assist you further. Your eye health is very important to us!
Excellent service and products
First time ordering from PinkyParadise after doing some research. Flawless ordering and delivery process, even though we're on different continents! They adhered to personal specifications about my order, which arrived in pristine condition and even included a gift! Will keep using this company.
Reply from Pinkyparadise2024-12-27
Thank you for your feedback! We cannot wait to serve you again <3
The Most Trusted Company
I love that their website is clean and very easy to navigate. They make buying contacts really easy and I've stayed buying from them for over 10 years now! They never let me down and they always ship my package as fast as they can!
Reply from Pinkyparadise2024-12-27
Thank you for your feedback! We cannot wait to serve you again <3
My goto contact company for years
My goto contact company for years. Delivery is always under 2 weeks even though it’s shipping from China to the US. I’ve never had an issue with an order.
Reply from Pinkyparadise2024-12-27
Thank you for your feedback! We cannot wait to serve you again <3
Very good
Received my Violet colored lenses, they are absolutely beautiful! Thank you so much!!
Reply from Pinkyparadise2024-12-20
Thank you for your feedback! We cannot wait to serve you again <3
The quality of the lenses and the…
The quality of the lenses and the packaging were great nothing came damaged or broken and with proper prep the lenses did not irritate my eyes overall great quality and great deals on top of everything. Pinkyparadise is a great place to get your lenses for cosplay or for just making TikTok’s 10 out 10 recommend.
Reply from Pinkyparadise2024-12-12
Thank you for your feedback! We cannot wait to serve you again <3
Amazing rewards and very trustworthy
A lot of neat discounts and cool reward point system. They also have a variety of products and that range from regular wear to special occasions. Also very reliable with their process regarding checking before shipment.
Reply from Pinkyparadise2024-12-04
Thank you for your feedback! We cannot wait to serve you again <3
This is an unbiased review
This is an unbiased review. I simply want to give back to a company that has been consistent, generous and sells really amazing and quality products. Don’t even hesitate, shop Pinky💖
Reply from Pinkyparadise2024-12-04
Thank you for your feedback! We cannot wait to serve you again <3
Amazing!!!
I got one pair of contact lenses and I knew I had to get more!!! The lenses are so so comfortable to wear and they're amazing. I've worn them multiple times now and I genuinely love them, will definitely buy more in the future!! :D
Reply from Pinkyparadise2024-12-02
We cannot wait to serve you again <3
Absolutely phenomenal costumer service
Absolutely phenomenal costumer service! I placed an order and changed my mind about 1 pair I selected, i quickly contacted the costumer service email and the replied to me within 15 minutes! They were able to access my issue very quickly and changed my order for me! They were very polite as well! 10/10 service and the ordering process was very simple as well and I enjoyed the buy one get one free promo code for new subscribers! I definitely recommend this website!
Reply from Pinkyparadise2024-11-28
Thanks for your feedback!<3
I’ve loved getting my colored contacts…
I’ve loved getting my colored contacts from this site since I was a young teenager, now being 25 years old they still hold up in quality and customer service, love this site!
Reply from Pinkyparadise2024-11-28
We cannot wait to serve you again <3
High quality mini-sclara lens
I wanted mini-sclara lens, but was worried about the fit. These fit right out of the package with no discomfort. Getting them in a prescription is often hard to find at other companies. Yet, my prescription was easy to get.
Reply from Pinkyparadise2024-11-25
Thanks for your feedback! We cannot wait to serve you again <3
I do not recommend this company
I do not recommend this company. The contact lens was messed up, irritated and turned my eye red- and the size of it was ridiculous. I filled out a form and sent them a picture of my eye, I had to then fill out another form and more information to submit a return - And they agreed to a refund for the remainder of the contacts- I went to the post office and looked at the address, which she had down as Malaysia. When I looked at the site to see if the contacts were safe prior to purchase, it said they were made in United States. They asked me for $45 for shipping.
Reply from Pinkyparadise2024-11-20
Hi, Thank you for sharing your feedback. We're really sorry to hear about your experience and understand how frustrating this situation must be. However, we would like to clarify that customers are responsible for selecting the appropriate lens size to ensure a proper fit. Unfortunately, due to the nature of our lenses, we cannot accept returns or exchanges once they have been used, as incompatibility with size can cause discomfort and shifting. As a resolution, we offered the option to return the unopened lenses for a full refund of your order, and we suggested using the most affordable shipping method available in your country. Please note that, when making your purchase, you agreed to our terms and conditions, which include the responsibility for shipping costs for returns. Additionally, please be informed that our circle lenses are manufactured in South Korea, while our contact lenses are produced in the USA. As a retailer, we have never stated that we are based in the USA. We truly appreciate your understanding and apologize for any inconvenience this has caused.
Shipping mixup on my end
I had made an initial purchase, and decided to make a second one paying for faster shipping with the second one, I had reached out to costumer service and asked if I could at all buy faster shipping for the first purchase, thankfully shortly after submitting my request for a reply I received an email from a very helpful customer service representative who offered to combine my orders so they could all arrive sooner! Very apt to help and responsive and kind I will definitely be purchasing again!
Reply from Pinkyparadise2024-11-19
Thanks for your feedback! We cannot wait to serve you again <3
BEWARE!
I ordered colored Halloween contacts for the first time from Pinky Paradise. The pair I received was faulty. As soon as I put them in, my eyes were scratched up. I couldn't get them out quick enough. Plus they were extremely blurry. Now I'm no stranger to wearing contacts as I wear them daily and always use them for Halloween. I contacted customer service but they didn't care. I paid right at $60 for these contacts and the company couldn't care less. I will definitely go back to my old company coloredcontacts.com
Reply from Pinkyparadise2024-11-18
Hi, Thank you for your feedback and we truly apologize for any inconveniences caused. After investigating the matter, we found that your doctor prescribe you with a (+) prescription, which we currently do not offer on our website. Please note that our website clearly displays a (-) sign beside the available prescriptions in the dropdown menu, and customers are responsible for selecting the correct prescription when they place the order. The blurriness you experienced is due to the significant difference between (+) and (-) prescriptions, which can cause discomfort and vision issues. As the lenses have already been opened and used, we are unable to offer a refund or replacement for this order, as this situation falls outside our control. We highly recommend that customers double check their prescription selection before completing their purchase. If you're ever unsure or if the available prescriptions seem different from your needs, please don’t hesitate to consult with us before ordering. Our representative will reach out to you and help with any further questions. Thanks.
I love pinky paradise!
I love pinky paradise! I’ve ordered once from them and instantly fell in love. They have great promotions and freebies. Pinky Paradise is worth investing time and money in. They provide you with information and details about contacts. Very reliable and safe website.
Reply from Pinkyparadise2024-11-15
Thanks for your feedback! We cannot wait to serve you again <3
Pleasant experience
Great product, the contacts are really comfortable to wear and easy to put on. The seller provides you with all the information about the parcel and the shipping is rather fast. They are also fast to answer and post the reviews.
Reply from Pinkyparadise2024-11-13
Thanks for your feedback! We cannot wait to serve you again <3
Lovee
I love this company they always bring amazing products! I love their contacts I’ve never had issues with them. They are comfy, can be made with prescription, and warn you when they obstruct eyesight. Recommend 10/10!
Reply from Pinkyparadise2024-11-12
Thanks for your feedback! We cannot wait to serve you again <3
Never order here.
Never order here. Here is my unbiased experience with this shop. 1. I ordered brown lenses, clicked on the brown lenses option and the ones I received were yellow. I e-mailed customer support and they said that they shipped the correct item and that color may differ on a screen and IRL. I understand that. But this was BRIGHT yellow vs. brown on the photos. 2. Shipping and taxes are insanely high, THRICE as much as the lensens. 3. Lenses were uncomfortable and painful. Tried them on once and then threw them out after my eyes burned up. I followed the instructions to the letter. My eyes were sore for four whole days after trying them on. 4. Their lens cleaning boxes are cheap from aliexpress where you can get them from a fraction of the price. Overall; I would avoid. Customer service was rude when asked a normal question in a normal manner too. Also do not subscribe to their newsletter unless you want two e-mails a day in your inbox.
Reply from Pinkyparadise2024-11-11
Hi, Thank you for taking the time to share your feedback with us. We truly appreciate your honesty, as it helps us identify areas where we can improve both our products and services. We're sorry to hear about the issues you've encountered with your recent order. We completely understand how disappointing it can be when a product doesn’t meet your expectations, especially in terms of color and comfort. Regarding the color difference: We understand that colors can sometimes appear differently on screens, and we sincerely apologize for any confusion this may have caused. Could you kindly email us your order number so we can verify the details of your order? Since we don't have the order number, we're unable to cross check at the moment. If it turns out that the wrong color was shipped, we’re more than happy to assist you with an exchange. Shipping and taxes: We apologize if the shipping costs were higher than expected. Shipping and handling fees are based on several factors, such as the weight of the package and the delivery location. Additionally, once the items arrive in your country, customs duties, sales tax, and handling fees will be assessed by your local customs office. Unfortunately, we’re unable to provide specific details about these charges as they vary by country. These fees are typically invoiced separately by the courier upon delivery. Lens discomfort: We’re truly sorry to hear that the lenses caused discomfort. Your comfort and safety are our top priorities, and we take all customer concerns seriously. If you haven’t done so already, please reach out to our customer support team at [email protected] with details about the discomfort you experienced. We offer a return or replacement policy for such issues within 30 days of delivery, and we’d be happy to assist you in resolving this. Lens cleaning boxes: We’re also sorry to hear that the lens cleaning box didn’t meet your expectations. We strive to offer high quality products, and we’ll review your feedback to ensure we continue to improve the quality of our offerings. Customer service experience: We deeply regret if you felt that our customer service team wasn’t helpful. That’s certainly not the experience we aim to provide, and we will be addressing this internally to improve the quality of our support going forward. We genuinely hope you’ll give us the opportunity to make things right. If there’s anything else we can assist you with, please don’t hesitate to reach out directly. We’re here to help. Best regards,
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