Great service
Great service, great product at a reasonable price.
Reply from Plastek Cards2017-02-06
Thanks for the review, Alan!
About Plastek Cards
Data updated- Website
- plastekcards.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 8 reviews
- Replies to negative
- 100% (3/3)
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About this business
Celebrating ten years, Plastek Cards provides gift cards, membership cards, loyalty cards and other plastic card solutions to national brands and independent businesses.
Written by the business, not verified by us.Is Plastek Cards legit?
Plastek Cards (plastekcards.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-09-06.
What people say
Excellent products! Excellent Prices!
You never know what you're going to get when ordering something from an online vendor for the first time and it can be especially nerve-racking when ordering 1,000's of custom items. Plastek Cards does not disappoint! The print quality was flawless and the card quality is everything I expected... The 12 mil pvc membership cards are thinner than a driver's license, making them easy to slip in your wallet or purse, but they are still very durable — much more so than laminated paper cards. We will absolutely be reordering from them and highly recommend them.
Reply from Plastek Cards2017-02-02
Thanks for taking time to leave your review, Brian. We're thrilled that we were able to accommodate your needs, and we look forward to working with you again in the near future!
Easy ordering process, helpful staff
Will order from them again. They allow us to order the minimum quantity and then slowly fulfill it as we need it.
Top notch Customer Service
The customer service is fantastic and 2nd to none-
Reply from Plastek Cards2017-01-27
Thanks for taking the time to leave your review, Andy! We appreciate you!
Poor service
Order made 12/16/16 for delivery by Christmas. No show. Called, left message. No response. Called again, closed for Christmas till early January. Called again, after holiday, left message, no response. Called 4th time 1/16/17 got a real person for the first time. Said order was pending but she would ship today. Order received a week later. My first experience with this company. Really felt this outfit was a sham and would have lost my money. Regardless, didn't have what I needed for Christmas business.
Reply from Plastek Cards2017-01-26
Hi Bill. Thank you for your feedback. Your experience was unacceptable, and we sincerely apologize to you. Unfortunately, the sales rep that handled your order is no longer with the company, making it a little bit more difficult to investigate what may have happened to delay your order. I can only say that what happened to you does not reflect our core values, and the reputation for exceptional service that we have built over the past eleven years. We will be refunding your order in full. While we know this does not rectify what occurred during a very busy time of year for both of our companies, we do hope that it in some way compensates you for the frustration you experienced.
Good Job
Art work was submitted, checked, redone and card printed. Time table for my job was as expected and proof procedures were quick.
Reply from Plastek Cards2017-01-26
Our pleasure, David. We appreciate your business. Thanks for the review!
Great quality and Awesome service!
We have used Plastek Cards now for years for our VIP cards when customers purchase their car from us. The cards look amazing and the quick turn around on design and orders is great. Frank Kelley Acura of Bellevue
Reply from Plastek Cards2017-01-25
Thanks for your review, Frank! We're happy to help Acura of Bellevue deliver a VIP experience to customers.
Still waiting for reprint of cards
I'm an implementation manager at Epos Now and we used to use Plastek as our provider for loyalty cards for our customers. Back in September we had a customer who ordered cards. They were, however, incorrectly printed, which was not the fault of Plastek, but we were okay'd to have them sent back and reprinted. The problem we have is that we still do not have the replacement cards months later, despite being approved by our main contact there to have them reprinted. Here I am passing this information on to my customer, telling them when they are expected to come in, and then when they don't come I'm the one who the customer chews out. We switched to a new card provider because of service like this, and maybe that's why we're having so many problems getting these cards reprinted. Either way, the service we've had with Plastek has been, and continues to be, terrible.
Reply from Plastek Cards2017-01-25
Hi Brandon. Thanks for your feedback. We are very sorry for the experience you encountered. It is my understanding that we have been waiting on the proof approval for the reprint of your customer's cards, which I was informed we received from Epos Now this morning. The reprint will now be submitted for production.
Great Product!
Great product! Processing time was long, but the product was great and now I know what to expect so I will be ordering again!
Reply from Plastek Cards2017-01-24
Thanks for the review!
Great Quality at a fair price
We love Plastek Cards. They've been a great vendor for us, getting gift cards turned in 2 weeks is amazing!!
Reply from Plastek Cards2017-01-23
Great working with you, Kathy! Thanks for the review!
Excellent
I would recommend this company to anyone.
Great product at a great price.
We love the cards and the price is very fair. I've found the customer service to be slightly rude and impersonal, but overall, they get the work done as promised to specifications.
Reply from Plastek Cards2017-01-17
Lorie. I apologize that you were not treated in a way that aligns with our typical high standards for customer service. We appreciate your business, and will address the issue with your sales representative.
Awesome!!!
My company orders a lot of cards and we have always been extremely satisfied with Plastek.
Reply from Plastek Cards2017-01-16
Awesome Michael! We appreciate your business, and look forward to working with you on your next order!
VERY SATISFIED!!
Order has always been correct and on time! Very pleased!
Reply from Plastek Cards2017-01-16
That's always our goal! Thanks so much for your continued business!
Great company to work with!
Orders always come out great!
Reply from Plastek Cards2017-01-16
Excellent! When you have a minute, can you provide us with your company name? Send to [email protected] attention Mark. Thank you!
plastic cards for lanyards
I'm extremely happy with Plastek Cards. Easy to order and fast turn around. AND the price was nearly cut in half over the company we used to use.
Reply from Plastek Cards2017-01-16
Awesome Kathy. Thanks for your endorsement!
I cant use my cards
Cards came with no barcode. I can not use them. This is my fault because I didnt check a box. Its frustrating as a small non profit, blowing $325 is difficult. Having explained I was using the product to "swipe in my members," I figured the barcodes would be on there. Living and learning At Hope for NH Recovery! These took a long time to get, so the electronic sign-in project is delayed and will cost twice as much. Triple check your proofs folks!
Materials look great!
Very easy to work with, materials looked great.
Reply from Plastek Cards2017-01-03
Thanks for the review, Lizzie!
Great quality, communicative staff
Received a product sample and very happy with the quality of the print. Communicating and sending files with representative was also very easy. Will definitely place orders in the future!
Reply from Plastek Cards2017-01-03
Thanks for the review, Stella! We look forward to working with you again soon.
Turnaround time
It always seems to take "forever."
Reply from Plastek Cards2016-12-21
Hi Bryna. Thanks for your review. We're sorry that turnaround times have been less than optimal for you. Turnaround time can vary, depending on the time of year and production capacity, but we do our very best to keep within the industry standard. Recently, we have begun implemented new strategies to improve turnaround. Thank you very much for your business. We wish you a very happy holiday season, and look forward to working with you again in the new year.
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