Celebrating ten years, Plastek Cards provides gift cards, membership cards, loyalty cards and other plastic card solutions to national brands and independent businesses.
Written by the business, not verified by us.Plastek Cards (plastekcards.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-09-06.
Our name badges turned out perfectly! Thank you Cindy for the amazing customer service and making sure we got them before our company event!
So glad that everything worked out as planned. Cindy's the best. Thanks for leaving a review. Come back soon.
Cindy Raterman has been amazing for us in every way! She has been with us from the beginning, almost 5 years ago. She is always cheerful, accommodating and professional. She has always gone the extra mile to make sure our orders are perfect and timely. We also want to acknowledge Patricia in finance, And the entire art department for providing exceptional product for us. And a special thanks to the owners for giving us a discount on our cards. It has enabled us to continue to grow and hopefully impact our world for good. Blessings! The Heaven Guy Mike Tobey
We love your cards! Keep doing what you're doing. Isn't Cindy awesome?
Outstanding Job every time. We have used them for 6 years now. Thanks ..
Well after six years, we're officially making you a member of the Plastek family, brother.
I am a multiple repeat customer with Plastek Cards. The initial set up was made easier by my customer service rep (Sage, no longer with the company) but I have been ordering with customer service help Lizette who is just as efficient with getting my re-orders in and keeping me updated on order status.
Hi Dan. Thanks for trusting us with your projects over all these years. Lizette is awesome!
I've been using Plastek Cards for around 7 years now. I've never had one single complaint with them or their product. The service and communication is second to none. Lizette is awesome and has been helping me with my orders since day one! They are quick to notice and help with issues in my art files and there has never been one single issue with the finished product.
Thanks for for your feedback, Jimmy! So glad to hear that Lizette has been taking great care of you.
This was our first time creating gift cards to go with a new pos system. It seemed very intimidating, but Edward with Plastek Cards was very helpful. He explained things clearly and answered every question we had. It was an easy and seamless process. It couldn't have been easier and very competitive pricing!!
Thanks, Sarah, for taking the time to share your kind words regarding Edward. He's great. We're here when you need us!
Plastek Cards and Lizzette are very attentive to our needs and extremely helpful. We have been ordering from them for over 15 years and they have done a fantastic job for us!
Hi Mike. Thanks for trusting us with your business over the years. We appreciate you.
I have ordered multiple times from Plastek. The ordering process is easy, the staff are helpful, and the product is a great quality at a good price.
Thanks, Scott, for taking a moment out of your day to provide your kind words.
Great cards! Durable! Great service.
Great cards, printing has help up for over a year of daily use, customer service topnotch and responsive via email or phone. Fast shipping and great pricing!
Hi Andrew. Thanks for taking time today to leave your review. We're thrilled to receive it, and look forward to taking care of you on your next order!
Top Notch Service - Well knowledge in the filed of Plastic ID Cards. Whether you are an individual or larger corporation - No job is too small or too big for Plastek Cards.
Thanks Billy. We appreciate you!
I originally emailed to get an order started on 1/16. In the email, I included all of my project details and the timeline information for my order. I did get a response quickly from Lizette, but she continuously failed to answer all of my questions in order for me to get an order placed. There was always a response, but never one that didn't require me to again reiterate my needs for clarification. Ultimately, her lack of attention to detail and poor communication has forced me to take my business elsewhere.
Hi Dana. Thank you for your comments. We have reviewed your correspondence with Lizette, and apologize that she did not respond to all of your questions efficiently. I see that some guidance was required, and it appears that she was focused more on assisting you with product selection than the other questions that you sent in your original email. Our apologies, and we sincerely hope that you give us another opportunity to serve you in the future. Our VP of Sales and Marketing will be reaching out to you shortly. Thank you.
Excellent Customer Service and Quality of the Product!!!
Thank you. I am very satisfied with my Gift cards and help provided during the order process!! Sending some friends your way! :-)
Happy New Year, Elie. Thanks for the review!
Great customer service!! They made certain I was ordering the correct item! Thank you!!!
Hi Ike. Thanks so much for your review. Our number one objective is service and quality, and it is our pleasure to be of assistance to you. Take care. We look forward to working with you again, Ike.
Plastek Cards has an amazing selection of high-quality business cards that will help your company's services easily stand out. I personally ordered the clear business cards with a transparent finish with a diffusion look on one end and solid color on the other end. I cannot be happier with the end product. I receive rave compliments from everybody that I gave my business cards to. To top it off, the customer service is unbelievable. Scott and Mark have gone above and beyond in ensuring that I am 100% satisfied with the design, color, and quality of the cards. Thank you so much!
While I’ve had good experiences before with this company, I’ve never felt content with the level of customer service I received. We ordered during typical business hours with production/delivery dates that claimed to be nearly a week earlier than it’d turn out to be, all delayed because of a late invoice sent to us. We were unable to reach any Plastek Cards representatives for days on end, and generally did not feel like we were of any importance to the company despite our decently-sized order. Even with that experience, we were refused a refund after waiting for a long time given our extremely tight timeline. Edit: We received the cards exactly when they claimed, which was too late for us. The cards, like usual, were exceptional in quality, but our organization wishes that we could have had an easier time getting in contact with Plastek.
Hi Nicholas. We're sorry that we were unable to switch to rush production midway through the production process. This is typically more achievable during the first 48 hours after a proof is approved. However, the good news is that we were able to ship your order out yesterday, six days earlier than scheduled. Our records indicate that this is your first order with our company, and we do value your business. However, we are wondering if you may have us confused with another company that your high school club has worked with previously, since this order was paid for online at the time it was placed, and did not require an invoice for payment. Our records also show that all communication between your account manager and your club occurred within 24 hours, and typically the same day. We would certainly like to keep your business, and want to make sure that we're not inadvertently being confused for another card printer. Thank you, Nicholas!
Product and delivery as promised. Consistent product. Very happy with the overall experience.
Thanks for the review, Stacey! We always like to let the account manager know when their customer has a good experience, and leaves a review. Can you please email [email protected] with your company name (attention Mark)? Thanks Stacey!
Great quality. wish their turnaround was a bit quicker for reorders.
Thanks for the review! Unfortunately, reorders take the same amount of production time as first-time orders. We do offer rush service when needed, however. Thanks for your business!
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