Podbean is such a great platform as it…
Podbean is such a great platform as it allows you to create your own playlists of Podcasts and delete those you have listened to. Also excellent customer service.
About Podbean
Data updated- Website
- podbean.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 93 reviews
- Replies to negative
- 73% (8/11)
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About this business
Podbean has been providing innovative podcasting and social audio services as an industry leader since 2007. Podbean integrates publishing, management, distribution, monetization and analysis tools into an easy-to-use podcasting platform. The Podbean community consists of over 600,000 podcasts, including corporate and organizational podcasts, and a rapidly expanding listener community on one of the top podcast apps for Android and iOS.
Written by the business, not verified by us.Is Podbean legit?
Podbean (podbean.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their exceptionally prompt responses, friendly attitude, and professional guidance when resolving technical issues. Many people find the digital platform remarkably easy to use and navigate daily, noting that producing weekly audio content is smooth and reliable. Some reviewers were not happy with customer support, mentioning unhelpful interactions, conflicting information from staff members, and frustratingly long wait times for assistance. A few other people also felt that the overall system was quite confusing to navigate, leading to significant frustration and difficulties accessing their personal accounts.
Auto-generated from all reviews of this business. For reference only.What people say
I love working Podbean
I love working Podbean. I made a mistake with many of my episodes being in MP4 format and not MP3. They took the time to update all my 70 plus episodes for em so I could finally get my show onto Spotify. I am forever grateful. This has saved me so much time and has allowed me to continue to grow my podcast. Podbean is an easy platform to use and it saves me so much time because it’s simple to use. Heather. What’s that Whisper
Difficult to cancel
Difficult to cancel. I tried to cancel before trial and I couldn't figure it out in time just to get it cancelled and fired from a job because I couldn't get the money back. If they cared they would have seen I didn't even use it. It was also for 39 bucks and I don't remember seeing anything about the no refunds policy. So now I'm out 1000 for a big project I couldn't finish for a client because they took the money out of my account. I can't pay my rent over 39 bucks. It's silly right? I can't get food over 39 bucks. Silly right? Lost a job over 39 bucks. Now everything else is about to be gone. Over 39 bucks And. Ridiculous cancel policy that you have to click and click and click to find.
Help Changing RSS Feed
We changed podcast host, and podbean was still referencing the deprecated rss feed. I did not have access to the old server, so I couldn't forward to the new feed. I contacted the podbean support team and they were able to update the feed within a few hours.
I love podbean
I love podbean, their support is excellent, always looking to help, advice and feedback from getting the best from the podbean platform, many helpful links and prompts to make my podcast a success, including growth in listers, presenting tips, quality of sound, live shows, the customer care and technical team get back promptly with great help feedback and supportive advice, and as a result I am encouraged the way things are going with my funny true stories podcast, I really appreciate podbeans help and support, and my favourite fellow podcasters are on this podcast also.
They are great to work with
They are great to work with! Very responsive!
Had an issue with updating
Had an issue with updating. Raised a ticket which was opened and actioned immediately. Very impressive service
I was very impressed with how quickly…
I was very impressed with how quickly customer service was able to address my issue. It took less than an hour and my feeds were once again up and running. Thanks for the quick service!
Support was timely and expert.
Why I love Podbeans custmer service
A) they respond within minutes, with a ticketnumber for your case B) they take a little longer, but not much, to come back with a complete answer C) the response is from a person, a human. This is rare these days, but very valuable to me
fast and good answer to my question
fast and good answer to my question, problem solved within 1 hour
A happy customer of Podbean
I have been using Podbean for over ten years, to publish church services, once a week. Podbean's process is smooth and reliable. I have limited familiarity with computers and posting. Podbean makes the process easy, and has quickly answered any questions I had.
If you have a Podcast, You need Podbean!
I switched to Podbean because it mirrored the simple workflow I had with a platform called Swell (which is no longer in service). I record only with my phone, so I needed a UI that I could feel comfortable navigating. Podbean has all the features I had with the previous platform and more! One of my favorite aspects is being able to embed my entire podcast on my website - it looks great, and users can see all the episodes in one place without downloading anything. Customer service is quick and friendly throughout the setup process or anytime I have questions. If you have a podcast, you need Podbean!
Just Give Podbean A Chance!
I’ve been with Podbean for 5 1/2 years. When I began podcasting I knew nothing. However, after researching all the podcasting companies I went out on a limb with Podbean. Honestly, since that first day I’ve never looked back. The Support Team is second to none. You as a podcaster or technician are not just a number—you are an individual who from time to time might run up against an issue you are not capable of handling yourself. That’s where the Support Team is always on standby for any situation they can help you solve. Their replies are in such a way that you just follow the steps shared with you and never waver— instead follow their wisdom and expertise to get back on track. I’m one grateful podcaster for Podbean. Just give them a chance to work with you. I think you’ll agree!
Outstanding Customer Service
I started a new podcast this month and knew very little about the setup required. Podbean was incredibly helpful, very responsive, and kind. I highly recommend the platform and the customer service that comes along with it :)
Great Service
Thinking that it was an App and I would never hear back I was very impressed at how quickly I got a reply and how helpful it was. It means a great deal, because I spend hours while driving ans working listening to PodBean. I also recommend to friends all the time.
Quickly resolved
Podbean kept the solution very simple
Podbean kept the solution very simple, which was just what I needed. And they responded in quick time. Very impressive. Their instructions and guidance was exemplary in my opinion. I joined another podcast platform before podbean and the difference is clear that I make the right decision to change platforms
I'm new to the Podbean platform and as…
I'm new to the Podbean platform and as such, as I navigate around the platform, I have raised a number of support tickets. Honestly, astounded and the speed of response. Not only that - the detail and professionalism of the responses is incredible! Well done Podbean Team!
Professional and prompt customer service.
I haven't used the platform extensively however I did have to deal with their customer support on the matter of a copyright infringement. They were professional, prompt, and thorough, with good communication.
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