Quick turnaround on a relatively minor issue
I had a minor issue with the app and the support team. Had it fixed within 24 hours.
About Podbean
Data updated- Website
- podbean.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 93 reviews
- Replies to negative
- 73% (8/11)
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About this business
Podbean has been providing innovative podcasting and social audio services as an industry leader since 2007. Podbean integrates publishing, management, distribution, monetization and analysis tools into an easy-to-use podcasting platform. The Podbean community consists of over 600,000 podcasts, including corporate and organizational podcasts, and a rapidly expanding listener community on one of the top podcast apps for Android and iOS.
Written by the business, not verified by us.Is Podbean legit?
Podbean (podbean.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their exceptionally prompt responses, friendly attitude, and professional guidance when resolving technical issues. Many people find the digital platform remarkably easy to use and navigate daily, noting that producing weekly audio content is smooth and reliable. Some reviewers were not happy with customer support, mentioning unhelpful interactions, conflicting information from staff members, and frustratingly long wait times for assistance. A few other people also felt that the overall system was quite confusing to navigate, leading to significant frustration and difficulties accessing their personal accounts.
Auto-generated from all reviews of this business. For reference only.What people say
Great service
Fast & effective service that resolved a technical issue for me. I'm grateful for the speedy response that put my stress to rest.
I’ve been using podbean more than a…
I’ve been using podbean more than a year, and find it moderately easy to use. I consider myself less than proficient with most technology, but am able to produce my podcast each week with no surprises. I’ve used other providers before, but find this one simple to use.
Any time I have an issue their human at…
Any time I have an issue their human at a support desk responds immediately. Happy to keep opening my pods here.
Prompt and great communication
Prompt and great communication. The feature I am looking for is not yet available but they answered me quickly and took my feedback. Hopefully they will offer the feature I want soon.
Excellent customer service
Excellent customer service. Prompt and stuck with us to solve a pretty challenging problem. Highly recommend.
Great customer service from Podbean
Great customer service from Podbean. I was having a tech issue-- I sent a quick email to their customer support describing my situation and received a message back with instructions on how to "fix" my problem in less than an hour. Needless to say, I was impressed. Overall, I've had a good podcasting experience with Podbean. I'm pretty new to this, and they make it simple for us.
Quick Response - Super Helpful
I got a note from my management team that I may need to migrate my podcast to a platform that could do monthly billing (my current one does not) but I didn't know what that looked like or how it would work, so I reached out to Podbean and asked that question and within minutes had received an answer with a link and instructions on how to go about doing that seamlessly! I got a couple of follow-up emails inquiring if my question had been adequately resolved and every interaction was prompt, courteous and super helpful. I haven't made the jump yet (the behind the scenes accounting discussions are ongoing at the time of the writing of this review), but if it turns out that I have to migrate - I will definitely be coming to Podbean!
Good response to my query.
I love how user friendly the system is…
I love how user friendly the system is and all the tutorials on how to have a successful podcast as this is my first one
There was a change I needed to make to my account
There was a change I needed to make to my account. When I input the new information, there was a typo. I couldn’t fix it from my end so I emailed Support. they were quickly and easily able to resolve my issue quickly. I appreciate their fast response and quick fix.
quick reply with correct fix
Almost immediate response
I'll be using Podbean for a long time to come!
Podbean is not only easy and straightforward to work with on a daily basis, but its learning sections and support team are quick, clear ,and invaluable. I feel completely confident in hosting my podcast here for a long time to come!
Friendly service
Friendly service, quick problem resolution and good contact
I am older and they have worked so well with me!
I am very new to this platform and I am also older…much older. In any event they have been sooooo supportive! Extremely quick! AND they type in plain English!!!! I so appreciate them! They go the extra mile!
Great support
Great support - quick.
Prompt reply and clear answers
Great customer support
I had a finicky issue when creating an account, and the support team got back to me quickly and got it resolved.
Great Experience with Podbean Customer Service
My experience with Podbean customer service is always uplifting and inspiring. The staff always treats me with dignity and respect. Customer Service is always EFFICIENT, prompt, professional, and knowledgeable. Any questions I have they are there to help me and always engage with very helpful answers. Thank You Podbean Customer Service! Highly Satisfied all the way. I have Zero Complaints.
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