Podbean has been providing innovative podcasting and social audio services as an industry leader since 2007. Podbean integrates publishing, management, distribution, monetization and analysis tools into an easy-to-use podcasting platform. The Podbean community consists of over 600,000 podcasts, including corporate and organizational podcasts, and a rapidly expanding listener community on one of the top podcast apps for Android and iOS.
Written by the business, not verified by us.Podbean (podbean.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their exceptionally prompt responses, friendly attitude, and professional guidance when resolving technical issues. Many people find the digital platform remarkably easy to use and navigate daily, noting that producing weekly audio content is smooth and reliable. Some reviewers were not happy with customer support, mentioning unhelpful interactions, conflicting information from staff members, and frustratingly long wait times for assistance. A few other people also felt that the overall system was quite confusing to navigate, leading to significant frustration and difficulties accessing their personal accounts.
Auto-generated from all reviews of this business. For reference only.Could not figure out program. Said is was all in one easy to use for beginners. That's no true. After two hours of nothing but frustration. I wrote them and asked to cancel and get a full refund like their website or internet said and was told NO REFUNDS. Cancel before the next month or they will continue to take money out! I feel that this is unethical and they should be investigated for fraud!
I have used Podbean for several years because it's free, it has good/easy-to-use features, the number of problems is minimal, and when there is a problem, customer service is very prompt. Sometimes, a podcast will not update properly to display the new episodes, and when I contact the company about this issue, they resolve it promptly, usually on the same day.
to add insult to injury, after my review they asked for further details, I sent them as requested, and they disappeared again :D now I read that they're based in las vegas... well, this says a lot :D ;) #no250 venezuela make us dream!
Hi hadenoughofbadpeople, Kindly be advised that per Podbean's terms of service we do not allow behavior such as: Abuse, threats, bullying, stalking, defamation, libel, harassment or hate speech. Nor do we support/accept this behavior towards our employees. Please find our acceptable use policy listed here: https://www.podbean.com/podbean-aup. Wishing you an excellent rest of your New Year!
I signed up, but the emails were irritating and irrelevant to me. It then took my precious time to unsubscribe from the buggers! 3 times, failed. I had to get in touch with the support team and cancel my account to stop them from emailing me. I can get (and make) podcasts elsewhere, thank you 🤬😤
Hi Elizabeth, Heard! Thank you for sharing your experience so we may streamline this process in the future, and create easier ways to accomplish unsubscribing from the Podbean update communications. While we do not like to hear that the platform did not work for you in this regard, we wish you every success in your podcasting journey! Wishing you a very Happy New Year, The Podbean Customer Success Team
Friends Team Support, This Is An Ongoing Process For Me. My Momentarily Observation Is Thus Far GOOD!!! I, Feel At This Time In Order For Me To Try Giving A More Accurate, Honest, Comprehensive And Helpful Review... Is that I Need Continue This Journey In These Ongoing Conversations With The PodBean Team! Some Of My Comments and or Objective Objective Observations At This Junction On This Amazing Journey! This PodBean Team Response Has Been Prompt And Professional!! In My Personal Comment They Have Been And Are Doing A, GOOD Team Job!!! Sincerely, Thank You PodBean Team Support!!! The LORD GOD Willing To Be Sure, I Will!, Be Privileged To Continue This Essential Conversation For Present And Future Practical Helpful Applications!!!
Hi Will, we love to hear it - and are excited for the opportunity to continue on and provide any assistance needed. Thank you for your feedback, and please do not hesitate to reach out should you need help. Looking forward to your growth and partnership! All the best and Happy New Year, The Podbean Customer Success Team
So refreshing to deal with a live customer service rep who understood my questions and responded quickly to resolve my issues. Thank you. So glad I made the switch to podbean.
Bert was very helpful. I received simple and detailed instructions that helped me resolve my problem quickly.
PodBean always helps me, thank you!
Fast to respond, clear and friendly narrative, and quick to check in on whether the advice actually helped solve the problem. What truly stood out, though, was their willingness to go the extra mile, nothing felt rushed or transactional. I genuinely felt seen, supported, and valued as a client.
Quick response and patience with me as like I said in my email I'm not computer savvy and unfortunately I'm doing everything on my phone.
I signed up only because my instructors were supposed to host a podcast here, but it never worked. When I went to cancel, I was denied a refund for being one day past the free trial. Leslie in customer support and Melody in billing were completely unhelpful, offering no flexibility or real solution. I ended up paying for something I couldn’t even use. This kind of rigid, customer unfriendly approach speaks volumes. I’d avoid this service, there are far better companies to support that offer better solutions when things don’t go as expected. Update Dec 2nd: I reached out to podbean customer service and unfortunately there response was a front to seem supportive, but it has been found to lack intent. Not good customer service by any means.
Good Morning, thank you for providing this feedback! We here at the Customer Support Team would be more than happy to review and assist further. Kindly reach out to us at [email protected] so we may get this in front of our Management Team and find a solution that best fits. Thank you! The Podbean Customer Support Team
Request was responded to in just a few minutes and the recommended solution fixed the issue immediately.
I always find Podbean friendly to work with and easy to reach. The are quick to fix any issue I may be having. Also, I find their platform user friendly. I highly recommend them.
Very patient and thorough in answering my questions.
Good customer service for my issues.
I enjoy working with the help team at Podbean. They have made making a podcast show so much easy. Thank you Podbean Team for your support.
I had a question about something I could not for the life of me figure out so I asked Podbean and received an answer the same day with simple instructions and it worked. It was nice to get an answer efficiently and quickly from a big company. I Love it!
The support team was courteous and prompt in responding to my query for assistance.
Thorough resolution of a challenging situation.
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