Pomelo (pomelo.com) has a 3.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 21% of negative reviews. Last updated 2026-08-10.
It has been excellent in money transfers to the Philippines. I hope they expand their remittance services to the Philippines from other countries as well. I highly recommend Pomelo for a very reliable remittance service.
this time. ?? I. aam. not. your. child. get. it, you. would. not cancel. a. transaction. that was. wrong. for. 4. days. and. why. can. you. only send. a 100. us. dollars
I added a debit account and it is very slow. One of the transactions has not even went through yet. JERRY
I cannot use the card and lost my credit balance , also now have minimum transaction of 100$ , no advice as to when the new card will be sent out and no advice they just suddenly stopped the old card that my daughter was using in the philippines
I sent out the money to my family last 2 days ago and until now they cannot withdraw it yet but it got deducted from my account already. It’s says completed too on the update I received. Also, it’s taking you guys forever to send the new card which defits the purpose of me signing up with your service.
For whatever reason, I cannot use my credit card issued by this company.I also have a credit balance that I cannot seem to access.I am not happy!
The customer service name Ray has an attitude. He said he going to find out the status of my transfer and will call me back but it never happened and my transfer still has gone through yet.
It’s very helpful in a way that we can easily access their app and that we are allowed to borrow a certain amount in advance. In case of emergency, we can send money at once because of an allowed amount that can be borrowed.
Because I've always had very good luck with my money transfer international to the Philippines are always on point thank you very much!!!!
You stop my card BEFORE implementing the new card in 2026? That's bad business.
Pomelo now charges fee to send money which is now the opposite of what they initially offered.
I am happy about the ease in our transaction. Money is deposited very quickly. Good job
I am no longer happy with all the changes made to pamelo. Before there was no minimum amount we can send . Now aside the very low exchange rates with a minimum amount of $100 using our debit account we have to pay $1.99 service fees. Very frustrating. Pamelo was only offers good services in the beginning. Not anymore. No longer interested in using Pamelo. All my family members and friends will stop using Pamelo.
Most convenient online transfer overseas and reliable for the recipient to receive
Excellent experience, no hustle in sending money.
The best protected type of MC card that I enjoy using in the Philippines. It’s very versatile and can be used for all types of payment like Gcash, bank deposit, Lazada purchase and online utility bills payment! The best and safest way to pay!
103 reviews matching