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Money & Insurance

Pomelo

103 reviews

3.6103 reviews
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About Pomelo

Data updated
Website
pomelo.com
Category
Money & Insurance
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
21% (7/33)
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Is Pomelo legit?

Pomelo (pomelo.com) has a 3.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 21% of negative reviews. Last updated 2026-08-10.

What people say

n
neocat · 2 reviews · Verified · Experienced 2025-11-09 ·

Highly recommended

Very easy to use and fast transfers.

Reply from Pomelo2025-11-11

We're happy to hear that our fast transfers and ease of use worked well for you. Thank you for your feedback.

J
Jerry · 2 reviews · Verified · Experienced 2025-11-08 ·

The money is transferred within seconds…

The money is transferred within seconds awesome service

Reply from Pomelo2025-11-09

We're happy to hear that the money was transferred quickly! Thank you for your positive feedback; we appreciate it very much.

L
Leonila Sullivan-Miller · 4 reviews · Verified · Experienced 2025-11-06 ·

It helps me a lot

It helps me a lot, when my students and for family needs. i just wish it gives me a little more stretch. but hey thank you.

Reply from Pomelo2025-11-08

Thank you for sharing your experience! We’re glad Pomelo helps you support your students and family. We understand you’d like a bit more flexibility, and we truly appreciate your feedback.

V
Viviano Torres · 4 reviews · Verified · Experienced 2025-11-06 ·

It’s fast and easy with No fee or extra…

It’s fast and easy with No fee or extra charges, I love it!!

Reply from Pomelo2025-11-08

We're happy to hear that you had a fast and easy experience without extra fees. Thank you for your positive feedback; we appreciate it!

c
customer · 3 reviews · Verified · Experienced 2025-11-06 ·

The rate is competitive

The rate is competitive, though there's a minimum of $500 to remit. It would be great if the minimum is $200.

Reply from Pomelo2025-11-08

Thank you for your feedback! It looks like there may be a misunderstanding about the minimum send amount. Please reach out to our support team so we can provide the correct information and help clear things up for you.

H
Hector Garcia · 4 reviews · Verified · Experienced 2025-10-31 ·

Fast and efficient

Reply from Pomelo2025-11-08

We appreciate your feedback and are glad you had a positive experience with us!

D
David Keen · 3 reviews · Verified · Experienced 2025-11-04 ·

Always as expected

You guys always deliver very quickly

Reply from Pomelo2025-11-08

We are happy to hear that you appreciate our quick service. Thank you for your positive feedback; it means a lot to us.

F
Francis Lane Merritt · 3 reviews · Verified · Experienced 2025-08-25 ·

Fast convenient service

Reply from Pomelo2025-11-05

We appreciate your feedback and are glad you had a positive experience with us!

N
Nicole S. · 1 review · Verified · Experienced 2025-11-03 ·

Great rates and quick transfers

I use Pomelo to transfer funds to my family in the Philippines. The rates they offer are consistently great considering that they don't charge any fees for transfers to the Philippines. My recipients receive the cash instantly in their Gcash accounts — super quick and reliable!

Reply from Pomelo2025-11-04

We’re delighted to know you enjoy our great rates for transfers to the Philippines! It’s wonderful to hear your family receives their funds instantly through GCash. Thank you for sharing your positive experience with us!

c
customer · 1 review · Verified · Experienced 2025-10-30 ·

It make easy to send money to the…

It make easy to send money to the family-Rogelio Casidsid

Reply from Pomelo2025-11-04

We're happy to hear that our service makes it easy for you to support your family. Thank you for your positive feedback!

O
OCP · 4 reviews · Verified · Experienced 2025-11-01 ·

My transactions with Pomelo have been…

My transactions with Pomelo have been excellent so far. They are very efficient and client oriented.

Reply from Pomelo2025-11-03

Thank you for your kind feedback! We’re delighted to know your transactions have been excellent and that you find our service efficient and customer-focused.

G
Geraldo Miranda · 4 reviews · Verified · Experienced 2025-10-28 ·

Great awesome

Reply from Pomelo2025-11-02

We're delighted to hear that you had a great experience! Thank you for sharing your thoughts.

c
customer · 2 reviews · Verified · Experienced 2025-11-01 ·

The app makes it easy to send friends…

The app makes it easy to send friends money on the go.

Reply from Pomelo2025-11-02

We’re glad to know our app makes it easy to send money to friends anytime, anywhere. Thanks for sharing your positive experience!

M
Maria Compton · 2 reviews · Verified · Experienced 2025-10-31 ·

Satisfied

Good! Very convenient 👌

Reply from Pomelo2025-11-03

We appreciate your feedback and are glad you had a positive experience with us!

M
MB · 1 review · Verified · Experienced 2025-10-30 ·

reliable and fast

reliable and fast. Been using Pomelo for a while now

Reply from Pomelo2025-11-01

We're happy to hear that our service has been reliable and fast for you. Thank you for your continued support; we appreciate it.

M
Mike Dizon · 1 review · Verified · Experienced 2025-10-25 ·

Fast & easy!

Reply from Pomelo2025-11-01

Thanks for your feedback! We’re happy you find it fast and easy!

c
customer · 1 review · Verified · Experienced 2025-10-27 ·

Esay and fast

Reply from Pomelo2025-11-01

Thanks for your feedback! We’re glad you find it easy and fast to use.

c
customer · 1 review · Verified · Experienced 2025-10-28 ·

All good experience but I just wish…

All good experience but I just wish they could give more credit limit.

Reply from Pomelo2025-10-29

We're glad you enjoyed your experience. We appreciate your feedback and will consider your credit limit suggestion. Thank you!

M
MARILYN · 2 reviews · Verified · Experienced 2025-10-26 ·

great

There honest

Reply from Pomelo2025-10-27

We appreciate your feedback and are glad you had a positive experience with us!

P
Ponciano Magpali · 1 review · Verified · Experienced 2025-10-24 ·

Very good trusted to send money in the…

Very good trusted to send money in the Philippines

Reply from Pomelo2025-10-27

We're happy to hear that you trust us for sending money to the Philippines. We appreciate your positive feedback and are grateful for your support.