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Restaurants & Bars

Popcornopolis

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200 reviews

4.2200 reviews
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About Popcornopolis

Data updated
Website
popcornopolis.com
Category
Restaurants & Bars
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
66% (25/38)
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About this business

Popcornopolis is your place for the best gourmet popcorn. We offer a large variety of flavored popcorn and popcorn gift baskets for every occasion.

Is Popcornopolis legit?

Popcornopolis (popcornopolis.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Restaurants & Bars and its reputation is good. 78% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 66% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

Stick to the Kettle Corn Flavors

I ordered a variety of flavors so we could try them out. I think our favorite was the basic kettle corn. The other flavors tasted sort of fake and were a little too much. Other wise I had a great experience and like I said the kettle corn flavor is great!

Reply from Popcornopolis2022-01-10

Thank you so much for your feedback. We are very sorry to hear you are not 100% satisfied with your purchase. We would love a chance to make this right. Please email us at [email protected] to see what we can do to make this better for you. The Popcornopolis Team!

This was a gift to my veterinarians…

This was a gift to my veterinarians office. I got it for them from sams club. But they have not had it again so I checked your website and got it for them. Thank you and please please keep making the honey butter

We love Popcornopolis and This company is amazing with Customer Service!

We love Popcornopolis! It is the favorite gift of my nieces and nephews and I send them a large box every year for Christmas. This year my niece received a damaged box with the Popcorn stolen and when I called Popcornopolis, they responded to me in less than one day and fixed the problem. This company is amazing!

What a waste of money!

What a waste of money!! Stale, no cheddar like you used to have. The Unicorn popcorn was crusty & smashed up, so I'll definitely never purchase from your company again!!!

Reply from Popcornopolis2022-01-10

Thank you so much for your feedback. We are very sorry to hear you are not 100% satisfied with your purchase. We would love a chance to make this right. Please email us at [email protected] to see what we can do to make this better for you. The Popcornopolis Team!

Greedy

I placed an order and there was a glitch so it charged me twice. I called the next day and left detailed message with customer service. I never heard back. I never record a credit or refund. I will never use this company again. I thought it was very wrong that they couldn’t cAll me back and try to solve the problem. Greedy!!!!

Reply from Popcornopolis2022-01-10

Thank you so much for your feedback. We are very sorry to hear you are not 100% satisfied with your purchase. We would love a chance to make this right. Please email us at [email protected] to see what we can do to make this better for you. The Popcornopolis Team!

Great product, disappointing customer service

Great product, disappointing customer service. I ordered 2 tins on Black Friday. I received these tins on 12/9/21. The package was damaged and one of the tins inside was broken/split open. I called customer service that day and was told a replacement would be sent & I would receive an email within a few days. After not receiving an email, I called them again 1 week later on 12/16/21. I was told they were busy (understandable) but my information would be forwarded to the correct team and I'd receive an email or call within a few days. On 12/23/21, a week later, I still didn't receive any email or call. So I decided to send an email to them instead, since calling clearly isn't working. That email was sent on 12/23/21 and I've yet to hear back. It's been over 3 weeks since I received a partial damaged order & I've yet to get a replacement or substitute or even hear back from customer service. First time ordering here and pretty disappointed.

Reply from Popcornopolis2021-12-31

Thank you so much for your feedback. We are very sorry to hear you are not 100% satisfied with your purchase. We would love a chance to make this right. Please email us at [email protected] to see what we can do to make this better for you. The Popcornopolis Team!

The order to the door came almost…

The order to the door came almost immediately, but the regular mail order came very snail mail. Bottom line-- the popcorn was delicious for both of my family members in 2 different states. =) I highly recommend Popcornopolis again and again. Both family members said it was packaged as described and super delicious!

They sent the wrong product and it is…

They sent the wrong product and it is impossible to get to an actual customer service representative to get it resolved. They were emailed and now called twice with no resolution.

Reply from Popcornopolis2021-12-31

Thank you so much for your feedback. We are very sorry to hear you are not 100% satisfied with your purchase. We would love a chance to make this right. Please email us at [email protected] to see what we can do to make this better for you. The Popcornopolis Team!

You delivered my order to the wrong…

You delivered my order to the wrong address. I called C/S to re-deliver my order. No response. I will never order from you again, and I will dispute all charges to my account. Patricia Wood.

Reply from Popcornopolis2022-01-10

Thank you so much for your feedback. We are very sorry to hear you are not 100% satisfied with your purchase. We would love a chance to make this right. Please email us at [email protected] to see what we can do to make this better for you. The Popcornopolis Team!

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