Great customer service
My only suggestion would be to be very clear up front how an item will be shipped so that the buyer can determine the best address to ship to. For example, my purchase was sent Fedex and required my signature. It was sent to my home (shipping address matched billing address) but I'm at work during the day and would have rather my package be delivered to work. Redirecting a package requires lots of hoop jumping.
Dear Mari, Thank you for reviewing PORTERO.com. We greatly value our customer feedback, and will look for new ways to display our shipping policies. Currently, you can find our shipping policies in the footer of our website. We require signatures on all our items, as the value of our items are higher, and we want to ensure that the item is delivered to the correct customer. We hope you enjoy your item, and look forward to your next visit to PORTERO.com. Sincerely, The PORTERO Team
Eichborn Berlin
Harrington & Co. Hatters
RoSwap
Signaturte
Reserivation
Abeautyon
Conivenient
Getlirae