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Construction & Manufacturing

Power Home Remodeling

200 reviews

3.4200 reviews
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About Power Home Remodeling

Data updated
Website
powerhrg.com
Category
Construction & Manufacturing
Location
United States · Chester
Status
Unclaimed
Last 12 months
81 reviews
Replies to negative
22% (16/74)
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Is Power Home Remodeling legit?

Power Home Remodeling (powerhrg.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 30% give 1 star; The business has replied to 22% of negative reviews; 81 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

They destroyed my ac split unit…

They destroyed my ac split unit didn't install my drip edge that they said they will do this company will lie to get you to buy just like every other scamming companies they will be on your ass for something they need to be signed but wont call you when something goes wrong if you dont believe i have pictures of everything hit me up

WARNING! Stay away unless you want frustration in your life!!!

WARNING!!!!!! Stay away unless you want some frustration in your life!!! Apparently their service area does not know the difference between left and right, or there is a severe case of dyslexia going around within that organization. One of my patio window just decided to pop and crack on it's own. The window consists of three glass panels, and the one inside just popped and crack for no reason. This occurred just three weeks after installation Oct 31, 2025. It is now April 2026, and my window is still not fixed. Each time they come (3 times now) to replace the door, they bring the incorrect panel. Each time they confirm that they have the correct panel, and each time they leave with the incorrect door. As a consumer you can imagine how frustrating this is, however, what frustrates me even more that each time I had to call the organization as no one from management have yet to call me to discuss my concerns. Regarding the initial installation and work crew, outstanding!!!! However, once something goes wrong that's when the nightmare begins. Stay away unless you want frustration in your life!!!

This company has a way over inflated…

This company has a way over inflated pricing and a loan program aimed to cost you major $$$. Also the plannig during the job has poor communication process. They do not call to inform during appointments and just show up with a dumster amd workers that do not speak english or care to inform you during the work process. Their sales team is high pressure sales and did not explain the scope of work in a way to understand the entire work process. I would never recommend them and sorry I ever used them.

I would never recommend this company!

I spent over $40k for siding (that probably was not needed) in Sept 2022. I had one panel fall off Nov of 2025 and when we called they said they cannot send anyone for 2 months then when it was time there was snow so they couldn’t go up so got delayed even more. Fortunately I placed it back after it fell off so was not worried. But now April 2026 I have another panel that ripped off and hanging on and rubbing against the siding and they are telling me they cannot even send some out to take it down and can’t have anyone out for a week so I have to go 7 days without it being fixed unless the wind finishes it off. Do yourself a favor and never ever use this company. Wish I could give zero stars as I think one star is too high.

Power was majorly overpriced

Power was majorly overpriced. Shotty work. Had windows and front door install. Less than a year knob on the door is loose door seems lightweight... We dont feel safe or secure. Next the wi dows... I have 2 windows that dont lock... when I requested someone come and resolve the issue.. I have to wait 3months for someone to be in my area... awful customer service. Wait time was like 40min for someone to answer the customer service line... Oh but when I press to get an estimate they answered expeditiously. So sad 3 out 10 highly do NOT recommend

I have two issues which took advantage…

I have two issues which took advantage of a 78 year old. 1 The installation of a door left damaged stucco damage that was not repaired at the time of install. I was told they could only use an off white stucco repair could be applied, but I was responsible for painting it to match. 2 The energy efficient shown by sales person with a heat lamp and a dual pane window is A LIE!!!!. When using a thermometer and the sun shining on the window the inside and outside temp were the same!!! not energy efficient

Our Enlightening Experience with Power Home Remodeling

We are absolutely ecstatic about our new windows! We went from Blinds with blackout drapes to having our windows Open and its cooler in here, drastically. I cannot deal with temperature changes because of the medications I'm on, so keeping the temperature between 69-72 is the Only option I have to stay comfortable. We have NO blinds up anymore, only our drapes but we keep them OPEN now, it's such a drastic difference. Our first contact was Chris who knocked on our door, initially I gave him $hit for soliciting but we're SO glad Chris came for that initial contact because we're both delighted with our gorgeous, energy efficient windows. Then we met Nick a few days later, who came to show us the different types and styles of windows we could choose from, pricing for each and financing options. Let me tell ya, Nick was flat out awesome!! He was calm, knowledgeable and very thorough. Nick went through each option and upgrade available, showed us the difference in the light coming through, the amount of heat coming through and the fact that the windows double paned with a thicker side that helps with heat and sun coming through. Nick also showed us the Zen window in the Double Hung style and we we're hooked! The security options that come with the windows made a huge difference as well, from the pop-out slider lock so they can only go up high enough for wind to come through, easy options for top opening or bottom and the fact that they open inward for super easy cleaning. Nick was Extremely knowledgeable about every question we threw at him which impressed me, completely thorough and precise with all of it. Install it was roughly 4 weeks for Custom Pella Zen Windows from Power, which was a welcome sight considering how much we love them and our electric bill has already dropped significantly since we can open the windows now and not have the A/C running 24/7 due to my health and the medications I'm on. The install team of 3 was great! Cool, nice and courteous. They came in, got right busy triple measuring, helped me move a desk since my husband was at work, removed our windows, installed the new ones and Cleaned up after themselves. We bought them lunch since they were here from 7am to 1pm and offered drinks, they were happy about that and very thankful. We are the Thankful ones, they look and feel fantastic. The customer Service has been fantastic, everyone we've dealt with has been awesome. Im glad we have the beauty, security and simplicity of our new windows. We love them SO much that when they stopped by to do a survey after installation, we added a new Sliding Glass Door from Power. We're THAT happy with the product, installation and service. Thank you Power for doing such a fantastic job on our windows and door.

Reply from Power Home Remodeling2026-03-15

Thank you for a positive review! POWER loves to see that our team exceeded your expectations and left you with a memorable experience. 

Beware of Power Home Remodeling

The Service is certainly not the best. They schedule fixes 5 - 6 months after the call to schedule was made when you need something they installed to be fixed. They also claim a lifetime warranty of the products they offer, but here is the catch. They can't warranty the product that is discontinued by the sublet manufacturers they do business with. So if you purchased a defective product that had been discontinued, such as windows, doors or siding, it can't be replaced under warranty anymore. If it can be fixed they will find someone to fix it for a fee after spending so much money purchasing the product they installed, which was supposed to be warrantied for the lifetime of the it. If it can't be fixed, well then be prepared to purchase another. Just be sure it's with a company that can backup their product that won't be discontinued. Power H.R. will say that it's not their fault because they didn't manufacture the product and maybe so, but it is their fault for not doing their due diligence on the sublet manufacturer they choose to do business with, such as the quality control of the product that's being produced and the track record of the manufacturer and their products. These manufacturers make cheap defective products so they save and make money and avoid replacing the product that's supposedly warrantied for life, by discontinuing the manufacturing of the defective product. And, they do it all over again. What a frickin racket. Beware of Power Home Remolding and who they sublet doing business with. The value is not what they claim it to be.

DECITFUL PROMISES AND LIES TO OBTAIN THE SALEWhen the sales representative came to…

When the sales representative came to my home, we felt pressured into buying his product. We installed 20 windows all together. I drained my savings, because I did not wanted to put a lean on my home. We are elderly people, both of us are 74, and he knew that. He sold us the windows under the pretend that they were energy efficient rated and that we will be getting a good chunk of the investment when we filed our taxes. Guess what. HE LIED TO US. When I called the office to request the proof of the energy efficiency, I was told that these windows did not qualified for the tax break. These deceitful practices to lie the elderly people to take their money HAS TO STOP. The economy es very poor today and we do not have our little nest to lean on because of the LIES OF THESE PEOPLE TO OBTAIN THE SALES. We thought that we could get at least a percentage of our investment back but I was told by my tax preparer that this is not going to happen and that we were taken by FALSE PROMISES AND LIES TO SELL THEIR PRODUCT. And they don’t sell great windows because my house still feels drafty and my heater keeps going on and on. Where is the savings in energy that they promised? MORE LIES AGAIN. It is a shame that I did not check this site before purchasing because I would have find out the kind of people I was going to deal with, DISHONEST AND LIERS. Get smart, investigate before you purchase, do not give to pusher sales reps. Get them out of your house if not they will convince you with their false statements and promises. I will have to investigate these practices further and sue if WE can, because he took advantage of our advanced age. A VERY DISAPPOINTED AND ANGRY CUSTOMERS.

My experience with Power Home…

My experience with Power Home Remodeling was good at first. We originally hired them to redo the windows in the house. We weren't 100% happy with the installation because they left the old window framing and covered it with the new vinyl frame. So the windows are a bit smaller than the previous ones that came with the house. The windows looked good, and they installed them in one day. The nightmare started with the roof job. We decided to do the roof because we didn't know how old it was, since it had been done. After signing the contract for 18k, a few weeks later, we ran into some tough financial times. Luckily for us it was temporary. We contacted Power to cancel the installation since the material hasn't been ordered yet. They told us that if we wanted to cancel the job, we would have to pay a fee of 50% of the installation cost. Which would be 9k. I don't know anyone who would just throw away that kind of money. So our option was pretty much clear: WE HAD TO DO THE WINDOWS. Especially since they pushed us against the wall with a knife to our throats. So, before the guy left, this was the second visit. I told him never to come back to my house; they would be considered trespassers if they did. They never did come, so after a year or two. I noticed that we were getting field mice in the attic. After walking around the property, I noticed that on the right front corner of the house, the soffit was not properly installed. We contacted Power, who refused to come out and fix the issue. They also stated that it's not their issue that it's our issue. After going back and forth with them several times they kept refusing. So after this snow storm we got a bad water leak in the corner of that house where the soffit wasn't properly installed. They said we don't need photos; we are not covering it. This company is run by criminals. They don't stand behind their work; even when their poor craftsmanship causes issues, they refuse to take accountability. I wouldn't recommend them to my enemy. If I can give them 0 stars, I would.

Window Replacement

I had the front of my house windows replaced, and this is the first real winter we've had in years to me the windows were still drafty the front bedrooms were cold as was the living room. We had to put on extra clothes and bugs were getting in through the windows. So far that been my experience.

Beware

I would never recommend this company to anyone. I had a window replacement job done which cost over 10 thousand dollars. Not even 3 years after the seals on 3 of the windows popped. They didn’t want to replace them cause they said they have switched manufacturers. After fighting with them for weeks. They agreed to replace the windows this was back in April I’ve had 3 appointments so far to get replacements and they just call the day before and tell us we have to reschedule. This is a horrible business and the owners should really be ashamed of how they treat there customers

Saimir

you are wonderful

Reply from Power Home Remodeling2025-12-30

Thank you for your kind words! We are so happy to hear that our team tore the roof off your expectations! It was an honor to help you love your home even more.

Initial install did not go well but ALL…

Initial install did not go well but ALL issues were remedied with a follow up( change of sub contractor). Initial salesperson was excellent and accomodating. The salesman/mgr. that visited during install was WAY TOO agressive on the UP-SALE.

A fantastic experience with Power Home…

A fantastic experience with Power Home Remodeling! The pricing was fair, and the entire process was handled with complete professionalism. We’re so pleased that we’re already planning our next project with them

Reply from Power Home Remodeling2025-12-02

POWER is happy to hear that we delivered a positive experience for your home improvement project - if there is anything else that we can do for you, please reach out.