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Beauty & Well-being

Premier Lace Wigs

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101 reviews

4.0101 reviews
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About Premier Lace Wigs

Data updated
Website
premierlacewigs.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
71% (15/21)
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+1 571-677-2808 [email protected]premierlacewigs.com

About this business

PREMIER is a Brand Of High-end Human Hair Wigs.Premierlacewigs.com is the official online store of Qingdao Premier Wigs Co., Ltd.Founded in 1995, Qingdao Premier Wigs Co., Ltd. is one of the leading wig manufacturers. We specialize in developing and manufacturing full lace wigs,silk top wigs,360 lace wigs,lace front wigs,glueless medical wigs,hair toppers, lace frontals closures and weave bundles, etc. We have thousands of wigs in stock and can also take custom orders.

Written by the business, not verified by us.

Is Premier Lace Wigs legit?

Premier Lace Wigs (premierlacewigs.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 71% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 71% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Molly MagasivaNew Zealand · 1 review ·

Unhappy customer!

I ordered 2 wigs in April and was told it would take 70-80 days before shipping. It’s now been around 150 days and it’s still not shipped out of China. No reason given for delay other than Covid, which is BS as I’ve had other products ordered in May and June that I have received shipped from China.

Reply from Premier Lace Wigs2020-09-08

Hi Molly We are really very sorry for the delay due to the pandemic. yes all custom orders were delayed and this was out of control. we are really very sorry and apologize to you.  now we don't even take new custom orders. hope you can understand We will cancel your orders and do full refund for you, is that ok ?

Alicia MitchellUnited States · 1 review ·

I just received my wig and I am very…

I just received my wig and I am very disappointed. I emailed customer service about it a few days ago and no one has gotten back to me.

Reply from Premier Lace Wigs2020-08-06

Hi Alicia, we are really very sorry , so you have got the hair right ? honestly we really replied your email , please check again , our emails might go to your spam box ,

J
JEANINE WINGFIELDUnited States · 1 review · Verified ·

Gorgeous wig !!!!

I purchased the Indian Remy Hair, 20 inches natural color kinky straight wig.I absolutely love this wig. The hairline is preplucked and the knots were bleached. The hair is super soft and true to length. The texture is perfect it looks like African American hair that's been pressed. This is the absolute best wig I've ever purchased. I have pictures of me wearing the wig, but don't know where to post it lol. In my opinion just buy the wig!!!!!

A
Alyssa HuntUnited States · 1 review · Verified ·

I still have not received my package

I still have not received my package. I have wrote the company to let them know and it’s been 5 days no resolution or money back never again will I make a purchase from this company. And the carrier they use are liars and irresponsible with bad reviews Update* You are liars. I will be reporting to BB there was suppose to be a investigation already open. I spoke with the carrier and you have not even started it. This was spoken about days ago. I have been in contact with your company and you all stopped replying. Refund my money !!! I’m done with you all

Reply from Premier Lace Wigs2020-08-03

Hi Alyssa We are really very sorry for that , I just checked your order. the hair was shipped out on July 22 by DHL and the shipping tracking number was 3781621351. DHL said your package was delivered on July 28 and signed by A HUNT. so you never got the package right ? please let me know. we will call DHL to open a case to investigate. if DHL confirm the package is lost, we will send a new hair or do full refund for you, is that ok ? please let me know. thank you Update: Hi Alyssa Please no worries , I just called DHL again and they said they would give us the results of the investigation very soon. yes we will do full refund for you and you won't lose any money. please trust us. but we just want DHL to confirm the package is really lost. hope you can understand. Once they confirm the package is really lost, we will do full refund immediately.

R
RajenaUnited States · 4 reviews · Verified ·

I’m giving three stars

I’m giving three stars, because no one communicated with me at all (not even an email), I didn’t know that my order was even shipped until I went to the website. Received in a timely manner that was cool about two weeks. Will continue to buy, Products are on point.

Reply from Premier Lace Wigs2020-07-08

Hi Rajena, thanks for your feedback, we are really very sorry for the inconvenience. actually we did email you the order information and shipping tracking number. we emailed to your yahoo email, I think it went to your spam box , please check again

P
Phyllis CollierUnited States · 3 reviews · Verified ·

The wig is very nice

The wig is very nice. The color is very beautiful. I have been ordering from this company for a few years now, I am always satisfied with my my purchases and not to mention the prices are great! And shipping is really fast. Check them out, you won’t be disappointed.

Reply from Premier Lace Wigs2020-07-06

Thank you so much !!!

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