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Snags are resolved before they become issues. Because me earning my commission after a successful closing matters, I use Premium.
Premium Mortgage (premiummortgage.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-12.
Snags are resolved before they become issues. Because me earning my commission after a successful closing matters, I use Premium.
The lenders in the Buffalo Region are phenomenal! Always a quick response via email, text message or phone call and the follow up is comforting knowing that the loan officer's don't mind giving you an update at any time. They work as a team at premium mortgage giving you all of the best options for financing and they make the process smooth for all parties involved! I highly recommend working with them if you want your property to close in a timely manner!
Professionalism that is above and beyond. They took the time to answer questions and didn't "Talk Over" my wife and I. Tech savvy and fast.
Excellent company with excellent customer service!
All people involved were very instructive in what was needed of me. It seemed like I had to do a lot more then how things are done in California, but the experience was very gratifying. Very friendly people o work with. If I ever had to buy a house again I would choose this company again.
I always get top notch service and attention, as do my buyers, from everyone at Premium Mortgage, from the Underwriter to the marketing associates, to the office staff. I recommend them to everyone and anyone looking to purchase or refinance a home.
Nancy Frate and Premium Mortgage have been nothing but professional and diligent! I highly recommend to all of my clients. Thank you and keep up the great work! Frank Cimino Licensed Real Estate Broker FDC Home Realty
ALWAYS QUICK TO RESPOND! RALPH BASILE IS EXCELLENT!
Hi Patricia, thank you for taking the time to review Premium and Ralph. We also think he's excellent. :) I'm confused by your star-ranking. It seems like you're very happy with Premium, but you only have us 2 stars. Was that by mistake?
Joel Mahakian is extremely helpful and knowledgeable. He makes the mortgage process as efficient as possible. He is a true pleasure to work with....my clients and I are so grateful to have someone like him working on our side.
Karen Haberer has been a top notch partner in her dealings with my clients. Her knowledge, customer focus and timliness of responce are most appreciated by both my clients and me
Very smooth transaction. No issues arose Closed on time.
We had a great loan originator who kept in contact with us and explained what was going on but once we got passed where he could help us the amount of communication dropped to nothing and it was very hard and confusing information being given to us.
Jolene is the best. Great experience on our 3rd house with premium!
My experience could not have been better. Jolene Flaherty and Rebecca App were professional, gracious and did everything they could to insure a smooth process for me. I recommend Premium very highly!
Very easy and quick process. Ralph Basile and Theresa were great to deal with.
Got professional treatment, prompt service and freshly brewed hot coffee. Thanks for great service and great coffee. Thank you
Amy Bell and her team were fabulous once again! We have now used them four times and each time it went without a hitch. They make this normally stressful process a pleasure...
Excellent experience, I would recommend this company to anyone.
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