Prettytina is a leading international online fashion clothing store. Focusing on the very latest in affordable fashion style women clothing, we provide thousands of the latest in chic product lines, to give maximum choices to our valued customers from all over the world. We provide fantastic service and still work hard to improve it.
Written by the business, not verified by us.Prettytina (prettytina.com) has a 1.2 out of 5 rating on OK.one, based on 126 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 94% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews. Last updated 2026-10-25.
PRETTY TINA IS A SCAM!!! They are a terrible run business that does not respond to emails and complaints and does not want to do better. I ordered my items Feb 12th and I still have nothing to show for it! I have been emailing and emailing and they will not respond. They need to be SHUT DOWN! I wish I found these reviews first!
This place is SCAM! I waited almost 6 weeks for an item that was falsely advertised. I asked for a full refund they offered me 15 percent off my next purchase instead. The clothing said that it came from New York but in actuality, it comes from China. When asked for information to return, they said they do not take shipping from FedEx and other known shipping companies. The amount to return the item will be more than what the item is worth I will be disputing with PayPal. They are a scam. Do not purchase
I really think that we should be able to sue Facebook for promoting and marketing scam companies that they have probably been ALERTED are scam companies. They should bear some responsibility for pushing this fraud onto their consumers
We understand your concern, and we want to assure you that we are not a scam company. We take the issue of fraudulent activity very seriously and are committed to providing a safe and trustworthy platform for our users. If you have encountered any suspicious content or activities, please report them to us so that we can take appropriate action. We appreciate your feedback and are continuously working to improve our platform and prevent abuse. If you have any specific concerns or incidents you'd like to discuss, please feel free to reach out to our support team. We are here to assist you. Thank you for being a part of our community.
I ordered from Pretty Tina 1 month ago they gave me some bogus shipping number and when I typed my email address in they didn’t even recognize it. Do not buy they scammed me out of $107.00 SCAM SCAM!!!!!
We apologize for the inconvenience you have experienced. Please provide us with your order details so that we can investigate this issue and provide a resolution. Your satisfaction is important to us and we take matters like these seriously. Thank you for bringing this to our attention.
Scam Scam Scam DO NOT ORDER FROM THIS PLACE!!! They will take you money and give you the damn run around. I place my order in early Oct here it is now almost Christmas & still haven’t received my item!!! By this time I don’t even want it! Chelsey in Customer Service keeps providing a dumb as excuse about the demand for the item!!! I don’t give a FUCC!! Should’ve never accepted the order if you didn’t have the product! By this time I just want a REFUND! I’ll never order from this place ever again!!!
We apologize for the inconvenience you have experienced with your order. We understand your frustration and we are taking steps to address the issue. Please contact our customer service department to process a refund for your order. We value your feedback and will use it to improve our service. Thank you for bringing this to our attention.
I wish I would've read these reviews before ordering. I ordered an item in mid October and STILL haven't received the item. I too was told that it was an demand issue. I received a 10% partial refund. I continue to follow up and Chelsea keeps telling me it should ship within a week. Here we are at the start of a new week and no tracking yet. Horrible!! Do NOT waste your time or money.
Thank you for sharing your negative experience. We understand your frustration with the delay in receiving your order. We have already provided a partial refund and are actively working to ensure that your item is shipped as soon as possible. Thank you for your patience.
Do not order from this company. I placed a order 11/1 and as of today 12/8th I fo not have the order. They allow you to order, then they place the request for the product to be shipped to them, then to you. They do not have inventory on hand.
We apologize for the inconvenience you have experienced. Pre-order items may result in delayed shipping times. We recommend reaching out to our customer service team to confirm the status of your order. Thank you for bringing this to our attention.
I placed an order around mid October and it’s about to December and I still have not received my order and no one is responding to order update waiting on PayPal now!!!
We apologize for the inconvenience you have experienced. Pre-order items may result in delayed shipping times. We recommend reaching out to our customer service team to confirm the status of your order. Thank you for bringing this to our attention.
Do not order from them. These people advertise one thing and send you something else in the mail. I'm warning you now if you don't want to get cheat it for your money don't order from them because they not right.
I understand your frustration. If you received the wrong item, it's important to reach out to customer service with photos for verification and request a replacement. Jumping to conclusions and making accusations without evidence can be harmful. It's best to give the seller a chance to make things right before assuming the worst.
I brought this outfit to wear during my travels to Mexico today November 15th is the very first time putting it on and it's literally falling apart as I wear it. I want you to know I'm really disappointed I have recommend this site to my 4 sisters and many friends because we love unique clothing and that you have. But considering the price point clothing should not fall apart from normal wear. If this is happening from wear what is going ti happen after it is laundered. If the description would have stated that the accents would be leftover sequin string I would not have purchased this. The sweatpants material is stiff another indication of the quality of material used. I regret making this purchase and unfortunately I purchased it in September so well passed my 7 calendar days to return it. As my mother would say you live and you learn. Thanks for the lesson Pretty Tina priced cheaply put together
We apologize for the inconvenience you have experienced. Pre-order items may result in delayed shipping times. We recommend reaching out to our customer service team to confirm the status of your order. Thank you for bringing this to our attention.
Do NOT order from here. I ordered an item Sept 28 and here it is Nov 1 and nothing. The item was for my birthday in Oct and I was even told my customer service that it would be delivered Oct 24 (after my birthday) and STILL nothing. When I track the shipment it appears as lost because it’s been “arriving to NY post office” for over 2 weeks. Each time I contact customer service, Chelsea is very rude and demands that I’m patient. This company should be SHUT DOWN.
We are sorry to hear that you have not yet received your package and that the customer service experience you had was not up to our standards. We understand how frustrating it can be to not receive your order on time, and we want to assure you that we take this matter seriously. Please rest assured that we are doing everything we can to locate your package and ensure that it is delivered to you as soon as possible. If the package is missing, we will be happy to offer you a refund or replacement. Could you please provide us with your order number so that we can look into this issue and get back to you with a resolution as soon as possible?
Do not buy from here. What I ordered looked nothing like I purchased. I'm also having issues ret returning. The dress looks cheap nothing like the website. Running do not waste your money
We apologize for the discrepancy between the product you received and what was advertised on our website. We understand your frustration. But our products are accompanied by images, and we also provide size charts in the product details to help customers make informed decisions.Please contact us again with the photos and we will be happy to assist you further.
Do not order from this scam of a business. Period. Read the reviews below and heed the warning. I ordered a dress over a month ago and still haven’t received it. I plan to file a complaint with my bank and/or pay pal for a refund. Do the same.
We have searched our records but we are unable to locate your order or name. If you have not received your package, please note that we offer compensation or re-shipment for any lost packages. Could you please provide us with your order number or name so that we can locate your order and assist you further? We take customer service seriously and want to ensure that all issues are resolved promptly. Thank you for your cooperation.
I had a negative experience with this Pretty Tina due to their unreasonable return and refund policy. I regret not researching it beforehand, as it turns out that returning a dress requires shipping it out of the US. Additionally, they only offered a store credit for a portion of the dress's value. I have no intention of making future purchases from them. When I inquired about a refund to my account, they requested a photo of the dress and packaging, even though the issue was that the dress didn't fit. I simply wanted a straightforward refund, and this experience was very disappointing. I won't be shopping here again. I do not recommend buying from Pretty Tina.
We apologize for the inconvenience you have experienced. Please provide us with your order details so that we can look into this matter and expedite the resolution for you. Thank you for bringing this to our attention.
I'm looking at all the reviews and I will NEVER order from this company. Thank you for all your information. Prettytina is now Uglytina and checked off my list.
I was just about to order.. pretty Tina after seeing alllllll the bad reviews.. and alllll you do is just apologize… is ridiculous… I would never !!!😂😂😩
We apologize for the inconvenience you have experienced. Please provide us with your order details so that we can look into this matter and expedite the resolution for you. Thank you for bringing this to our attention.
Everything went wrong
We apologize for the inconvenience you have experienced. Please provide us with your order details so that we can look into this matter and expedite the resolution for you. Thank you for bringing this to our attention.
I don’t even feel comfortable with 1 star!!! I bought a dress last month, hoping it would be here by my birthday weekend!!! Nothing!!!!! I have reached out to them with this fake tracking number they provided, and they tell me it is in high demand and they apologize!!! I demanded a refund and yet still nothing! DO NOT AND I REPEAT DO NOT BUT NOTHING FROM THIS FAKE COMPANY!!!
We apologize for the inconvenience you have experienced. Please provide us with your order details so that we can look into this matter and expedite the resolution for you. Thank you for bringing this to our attention.
I purchased two dresses for my daughter’s wedding shower last fall. I bought two of the same dress because they had a return policy (unworn items get a full refund) and because I was right on the line of a M and L according to their size chart. Both dresses were ridiculously smaller than the size chart claimed. After way too many emails, I was told to package them, pay for postage to Shanghai, and send them back for a refund (minus the postage). I did package them, pay postage, and mail them back, but after months, the package came back to me, not accepted by the country. No refund. I own two dresses I can’t wear, and I’m out a bunch of money and wasted effort. Beware.
We're sorry to hear about your experience with our dresses. We understand how frustrating it can be when items don't fit as expected and the return process doesn't go smoothly. We apologize for any inconvenience caused by the package not being accepted by the country and not receiving a refund. Please reach out to us with your order details and we'll do our best to assist you with a resolution. We value your business and want to ensure that you're satisfied with your purchase. Thank you for bringing this to our attention.
They are a complete scam. The clothes are extremely poor in quality and run like children sizes. They will steal your money by not shipping items they have listed as available on their website. I would suggest you buy from someone in the USA so you can seek legal action if this becomes a problem with a US vendor. I bought two dresses from them and they only shipped one and claimed the other was being processed. The dress that was shipped could have fit a miniature poodle and I ordered a large. When I reached out for a refund, they provided all these false lies and excuses. I also returned the other “drape” aka dress. I filed a claim with my bank who provided me a credit for the full amount. RUNNNNNN!!! They aren’t legitimate. Update as of 08/29/2023: Sending a response to this website where negative reviews are being posted is not the ideal way to rectify the situation, especially when I have sent countless emails to your office prior to writing this complaint against your business. Your office obviously received my emails because an employee was responding until I demanded a full refund
We apologize for the inconvenience and frustration you have experienced with your order. We understand your concerns and we want to address them promptly. Please provide us with your order details, including the order number and any relevant information, so that we can investigate the situation thoroughly. We take these matters seriously and we want to ensure that we resolve this issue to your satisfaction. Rest assured, we are committed to providing excellent customer service and resolving any issues that arise. We apologize for any miscommunication or delays in responding to your messages. We will do our best to rectify the situation and provide you with a suitable resolution. Thank you for bringing this matter to our attention. We look forward to assisting you further.
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