Lewis was great and super polite.
Lewis was great! Made this super easy and great service. You should have more employees just like him. Highly recommend.
Prime Dumpster, Inc. (primedumpster.com) has a 4.7 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Lewis was great! Made this super easy and great service. You should have more employees just like him. Highly recommend.
Julian Fierros was very helpful and friendly and provided great service.
My reservation was assisted by Issa Hernandez during a very busy time in my life. She was patient and helpful guiding me through the next steps & reaching out to a team to make sure the equipment i needed was going to be able to be delivered in a rural area. She communicating with others in the field to make it possible. We are excited for all of the wedding plans to come together on October 24, 2026 with the delivery of the porta-potties on October 23rd being paramount. Thank you so much, April Johnson
I called in to schedule a dumpster drop-off to my house. Luis Tellez was a delight to work with from start to finish: he treated me with professionalism, warmth, and respect and answered my questions with confidence and patience. He's an asset to your company. Thank you, Luis!
Luis Tellez was very helpful and very cordial. Was very clear with agreement and instructions. Was a pleasure dealing with him.
Heli Martinez was A Great Help He Answered all My questions Thank You Again Heli For Your Great Customer Service
In my opinion, this company is a full-blown fraud and scam. This has been one of the worst experiences I’ve ever had with any company. they overcharge customers for dumpsters they don’t even own and they rent them from other companies ( for cheap price ) just to overcharge you . I also believe they care more about collecting money than providing customer service. After I requested my dumpster be picked up, they left it sitting on the city right-of-way for almost two weeks. During that time, I kept calling and was constantly told, “tomorrow,” but it never happened. Because they failed to remove it, I ended up receiving a City citation. Then, after leaving the dumpster in a public area where anyone could throw trash into it, they tried charging me an additional $700. Even after I sent them the City’s documentation and explained everything, all they offered was a 15% discount. That’s a joke. They also acknowledged receiving my email with all of my documentation, yet they never responded to it in writing. Instead, they continue sending me invoices while ignoring my emails. After reading many other customer reviews, I’m not the only one who has experienced these kinds of issues. I encourage anyone thinking about using this company to read all the reviews—especially the negative ones cause all positive are fake )) Based on my experience, I would never do business with this company again.
kenia cruz is always so helpful she needs a raise because she's an amazing rep of your company
We had great service on the jobsite and when I called in to schedule the final pickup Janine Martinez was very professional and got it done in a timely manner.
Reece was extremely helpful! Very nice and professional. Amazing customer service!
Julian did a great job walking me through the steps and answering my questions. He was incredibly friendly and knowledgeable.
I would like to thank GENESIS very much for her dedicated support with the portable restroom service. Genesis is friendly, professional, and responds very quickly. At first, I was a bit concerned because I found the service online and worried it might not meet my expectations, but after the experience, I felt completely reassured. I am very satisfied with how Genesis provided clear guidance—from the time of confirming/ordering to installation and handover—as well as the way everything was handled neatly and on time. The portable restroom was well-prepared and ensured convenience for my needs. I left a 5-star review to recognize my experience. If I ever need this service again, I will continue contacting GENESIS at: +1 (872) 260-6278, and I will also recommend her to friends and people I know. Thank you again, Genesis.
Luis Tellez was very informative and communicated the services provided that I was looking for. Luis had a great positive attitude and got me set up with the proper dumpster for my needs. He had a great personality and I can tell he is a great asset to your company.
Very patient and easy to work with !! Thank you Luis!!
Genesis assisted me in what I needed. She was a great help and very personable. She went the extra mile to make sure my needs were met.
Customer service is awesome… which made doing business stress free
Reece did a great job communicating all the information with me. He made the process quick and easy. Kudos!
I have rented porta jons from Prime Dumpster for my new home building company. Their porta jons are graffiti free, and in excellent condition. My clients, contractors, and realtors have mentioned how clean the porta jons are to me. Jovan in customer service is fantastic to work with!!
Great communication, very helpful and patient!
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