Primoprint (primoprint.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 71% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
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Rob Nord · 2 reviews · Verified · Experienced 2025-04-28 ·
★★★★★
These guys have been doing a great job…
These guys have been doing a great job for us for several years- we appreciate the quick turn around and excellent quality of work. Rob
Reply from Primoprint2025-05-09
Thank you for choosing us as your preferred print provider. We look forward to working with you for years to come.
J
Jason Brown · 1 review · Verified · Experienced 2025-04-25 ·
★★★★★
Super helpful
Super helpful getting a very strange problem I had resolved. Will definitely do business with again
Reply from Primoprint2025-05-09
Thank you! We look forward to working with you again and are here to help you with all the strange problems that may arise.
You guys have the best customer service. Great company and i will return as a customer.
Reply from Primoprint2025-04-16
We appreciate your kind words and are thrilled to hear about your positive experience with our customer service. We strive to provide excellent service and are glad you found it to be so. We look forward to welcoming you back as a customer in the future.
I have worked with other online printers and Primoprint would be my first go-to now. I was please with the customer service as well as the final product.
Reply from Primoprint2025-04-16
Thanks so much for the awesome review! We're really glad to hear you had a great experience with us and that we're now your go-to. It means a lot that you were happy with both the service and the final product. Can’t wait to work with you again!
We had some hang tags printed and they turned out looking incredible with a spot gloss. We had a little delay in production and they made it right by upgrading our shipping with the difference on them so we would hit our deadline. I've been a customer for years and always use them when I can
Reply from Primoprint2025-04-16
Thanks so much for the great review! We're really glad to hear the hang tags turned out looking incredible with the spot gloss—it’s always awesome to see a project come together like that. We appreciate your patience with the delay, and we were happy to help make sure you hit your deadline. It means a lot that you’ve stuck with us over the years. Thanks for always choosing us when you can!
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Carla Nelson · 1 review · Experienced 2025-03-27 ·
★★★★★
I'll always return
I have worked with Primoprint multiple times and they are always so helpful. They effectively communicate and work with me through the process each time to make sure I am very happy with project delivery.
Reply from Primoprint2025-04-16
Thanks so much for the kind words! We’re really glad to hear that you’ve had consistently positive experiences with us. Our team’s always here to help and make sure everything goes smoothly from start to finish. Can’t wait to work on your next project!
Great finished product! Wish the prices were lower. Best online ordering and proofing system.
Reply from Primoprint2025-04-16
Thanks for the feedback! We're glad you loved the finished product and found our online ordering and proofing system easy to use—that’s great to hear. We totally understand where you're coming from on pricing, and we’re always looking for ways to offer the best value without compromising quality. We appreciate you choosing us!
I guess it was helpful that someone reached out about my proof but I'm not sure if it helped or not. I was told my blue would end up looking purple but in fact it ended up looking black. I'm surprised how far off the color is.
Reply from Primoprint2025-03-14
We are sorry to hear about your disappointment with your cards. Our pre-flight processing team reviewed each artwork file before printing and advised about the color concerns you shared in your review. We never want to see a customer dissatisfied, so we will have a member of our QA team reach out via email to find a solution to your concerns. We appreciate the time you took to share your experience and look forward to finding a resolution with you soon.
Thank you for taking the time to leave this review! We look forward to working with you again soon.
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Glen wicks · 2 reviews · Experienced 2025-02-19 ·
★★★★★
First time ever using Primoprint
First time ever using Primoprint. Used 3 other companies beforehand and hands down Primoprint was the least hassle , fast , and friendly. Julie was assigned to me and my project and should be recognized for the customer service. She was quick, to the point and got my cards to me fast with what I wanted. I will be back
Reply from Primoprint2025-02-28
Thank you for your kind words and for choosing our company. We are thrilled to hear that you had a positive experience with us and that Julie provided excellent customer service. We appreciate your feedback and will be sure to pass it along to her. We are committed to providing our customers with the best possible service and we are glad that we were able to meet your expectations.