Great service and product
The staff was super responsive and the cards turned out great!
Reply from Primoprint2025-02-28
We're so glad to hear you had a positive experience! We appreciate your kind words about our staff and the quality of our cards.
About Primoprint
Data updated- Website
- primoprint.com
- Category
- Hobbies & Crafts
- Location
- United States · Huntersville
- Status
- Unclaimed
- Last 12 months
- 4 reviews
- Replies to negative
- 71% (5/7)
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Is Primoprint legit?
Primoprint (primoprint.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 71% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Good product at a good price
They delivered a good product, as promised, at a good price. The ordering and artwork upload process was simple, even ordering multiple things at once; the print previews prior to ordering were very helpful, and it was easy to change or update artwork. In short, I am very happy with the experience and our company will be using them in the future.
Reply from Primoprint2025-02-28
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found our ordering process simple and our print previews helpful. We're dedicated to providing a seamless and enjoyable experience for our customers, and your feedback reinforces our commitment to that goal.
Great!
As always, superior products, great customer service and speedy delivery. I highly recommend Primoprint!
Reply from Primoprint2025-02-11
Thank you for your kind words! We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
LOVE doing business with Primoprint
LOVE doing business with Primoprint! They print our business cards with such a fast turn around, and are very communicative through the process. Great company to work with!
Reply from Primoprint2025-02-11
Thank you. We love doing business with you as well!
Very helpful staff
Very helpful staff. Pleasant and prompt to work with,
Reply from Primoprint2025-02-11
Thank you! Our staff prides themselves on providing the best possible experience for our customers.
I’ve used Primo Print for years
I’ve used Primo Print for years. They are so professional and easy to work with. Their quality and design is truly unmatched. I cannot recommend them enough!
Reply from Primoprint2025-02-11
Thank you for choosing Primoprint. We look forward to working with you for years to come!
Very dependable
Very dependable, always reliable. Primoprint is my go-to resource for printing.
Reply from Primoprint2025-02-11
Thank you, Chad! We have enjoyed working with you for the past several years!
We love our pet therapy trading cards!
The site was easy to upload my artwork to. The customer service was wonderful! My artwork was checked and communicated to me immediately if there was an issue. They have templates and online tools to ensure your artwork will be able to print out correctly, which is nice. Shipping was so much quicker than I expected and my item came out wonderfully!
Reply from Primoprint2025-02-11
Thank you for taking the time to leave a review. Pet therapy cards are some of the favorite artwork files we see come in! We look forward to working with you again soon.
The turnaround and print quality is A+
The turnaround and print quality is spot on. I provided my own image for the card, but appreciate the templates and guidance articles provided because they assure I’m formatting things properly so there’s no confusion.
Reply from Primoprint2025-02-11
We appreciate the feedback! We look forward to working with you again soon.
very good results
Reply from Primoprint2025-02-11
Thank you. We appreciate the time you took to leave us a review!
Excellent customer service!
Reply from Primoprint2025-02-11
Thank you! We have a fantastic group working in our customer service department; we will surely share your feedback with the team!
I have used Primoprint for years
I have used Primoprint for years. They are always prompt, professional and consistently demonstrates outstanding customer service.
Reply from Primoprint2025-01-06
Thank you for trusting us with your printing over the years. We truly appreciate you and look forward to working with you again soon.
I appreciate the overall experience
I appreciate the overall experience. The dedication to creating the card and the overall communication was excellent!
Reply from Primoprint2025-01-06
Thank you for sharing your experience! We look forward to working with you on another project soon.
Had a small "hick-up" with our order…
Had a small "hick-up" with our order but Domie helped out and saved the day!
Reply from Primoprint2025-01-06
Domie is great! Thank you for sharing your experience working with her!
Primoprint has always done a…
Primoprint has always done a spectacular job, high quality, reasonably priced printing with great technology and delivery systems.
Reply from Primoprint2025-01-06
Thank you for taking the time to leave your review!
Quick service and quality product
Quick service and quality product. Have never been disappointed with using Primo and will continue to with any of my printing needs.
Reply from Primoprint2024-12-17
Thank you for your kind words and for choosing us for your printing needs. We appreciate your positive feedback and are glad you've had a consistently positive experience with our service and products. We look forward to working with you again soon.
INSUFFICIENT envelopes
We received more cards that we ordered and 11 envelopes less than 100. :-( We needed all 100 envelopes. Very disappointed in that. We will have to order through someone else next time since PrimoPrint personnel are not reliable. Sorry about this!
Reply from Primoprint2024-12-17
We are sorry your order arrived without the full number of envelopes needed. Our entire team is available via email, chat, and phone to assist whenever there is an issue with an order. I have alerted our QA team, who will follow up with you via email shortly. Again, we are truly sorry that your envelope order did not meet your needs.
Great Customer Service
The customer service went above and beyond to help me, and I am a novice! I could not have asked for a better guide in Irene to help with the print issues I was having.
Reply from Primoprint2024-12-17
Thank you - we appreciate you and look forward to working with you again soon.!
Ordered their velvet cards
Ordered their velvet cards! They feel amazing! Primoprint caught an error in my template color set and helped me to fix it! Great customer service and product! I’ll be ordering again.
Reply from Primoprint2024-12-17
Velvet cards do feel amazing; we all love them! Thank you for choosing Primoprint as your print provider. We are excited to assist with your next project.
Customer service was top notch
Customer service was top notch as I had a complex order with some uploading issues on my end. The review team was able to help me sort through the drafts before they were actually sent to print. They arrived super fast, are of great quality for the price, and I couldn’t have asked for better. Will be ordering my hero cards from them from now on.
Reply from Primoprint2024-12-17
Thank you for trusting us with your Hero Card project! We look forward to working with you on your next project.