At Printify, we’re all about helping you build a business from your computer. Whether it’s trendy T-shirts, cozy hoodies, stylish phone cases, or even mugs for that extra oomph, we’ve got 850+ items for your custom-product store.You pick the product, add the design, and then seamlessly integrate your sales channel, and leave the printing and shipping to us. Our user-friendly interface ensures a hassle-free experience, allowing you to focus on what you do best: creating amazing designs and growing your business. With our extensive range of products and reliable printing and shipping processes, you can trust us to deliver high-quality products to your customers.So why wait? Join the Printify family today and let us turn your creative genius into pure profit!If you have any questions or concerns, feel free to use this form: https://printify.typeform.com/to/Pua3qgMA
Written by the business, not verified by us.Printify (printify.com) has a 4.2 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-25.
Reviewers overwhelmingly had a great experience with this company. Many people highlight that the platform is exceptionally easy to navigate, offering smooth integrations with popular online stores and intuitive product creation tools. Consumers consistently appreciate the high print quality and the helpful, responsive customer service available whenever assistance is needed. Some reviewers were not happy with product quality, specifically pointing out troublesome issues like smeared logos, blurry prints, and items arriving off center. However, a few other people also felt that orders experienced frustrating shipping and delivery delays and noted that customer support was unhelpful when resolving these problems.
Auto-generated from all reviews of this business. For reference only.Printify is a great resource for designing quality products. It's user friendly and versatile. It has completely improved and transformed my small business.
Thank you for trusting us with your business💚!
I am so happy and grateful I made the decision to start using Printify, it has changed my life and gave my life so much purpose.. Thank you!
Thank you for trusting us with your journey💜!
I am extremely disappointed with Printify’s support and their rigid 30-day refund policy. I had 5 orders that were never delivered to my customers. Because of these shipping failures, my Etsy shop received 1-star reviews, and I had to issue full refunds to the buyers out of my own pocket. When I contacted Printify with full proof of non-delivery, they only refunded 2 out of the 5 orders and refused the rest, hiding behind their 30-day window rule. As a seller, I paid Printify in full for both production and shipping. The packages never arrived, the customers got their money back, and Printify is the ONLY party keeping the money for services they failed to render. I am left with a triple financial loss: paying for non-existent shipping, losing the retail money, and getting my shop's reputation damaged. Keeping a merchant's money for undelivered goods is completely unethical. If their system automated the rejection, their human support should have fixed it. Ticket / Order Group ID: 20482251.223 / 20482251.79 / 20482251.109 I expect a supervisor to review this immediately and refund the remaining 3 orders. Thank you.
We are truly sorry for this experience🙏! Thank you for providing the ticket and order details. We've escalated your case to a supervisor and will follow up with you directly.
I had no idea this was not a printing company but an outsourcing agent for printers. I purchased two shirts from Non-Toxic Masculinity not knowing it was not them selling nor providing the shirts, but Prinitify, a middleman operation. I reached out to them showing the receipt/packing slip, which showed the product I ordered. What they sent was totally different. Along with it being the wrong shirt, it was miss struck when they did the screen printing and the words start further to the right hand side and angle upward (are unlevel). When I reached out to Printify a lady responded stating: The Product Title says: "Read Books. Lift Weights. Fight Fascists." Unisex Tee However, the design file for this order is: "Read books. Drink whiskey. Fight fascists." Well I ordered the product title and it shows on the packing slip. NOTHING about drinking whiskey. She also included a pic of the Drink Whiskey shirt showing how straight and level the printing is ADVERTISED AS BEING. Since she said because the "design file" was wrong I would not be sent the correct shirt. I have no control over whatever the design file is. The order form nowhere says anything about a design file. It shows the product only. I have made it clear that I know how to market and would simply like to have them do the right thing. Given the price of the shirts, $30, and it not being super quality in any way, I think they can afford it. When the online order form says you are buying X and then the packing slip and receipt both say you ordered X, and Y is delivered, how is that the customer's problem. Even the order confirmation shows and states the shirt I ordered. NOTHING about any design file. I wish Trustpilot had a way to attach images of the product and packing slip, etc. BTW This company and Printful are the same companies for the last year and a half. I won't buy anything if I see either name. EDIT:7/3 they said they would reach out to me in their comments. They never did.
We are truly sorry for this experience🙏! We've received the details and will review the incorrect design and print quality issues personally. We'll reach out to you directly.
I wanted to use Printify for a bulk order of 250 custom hats for an important event. My experience turned into weeks of delays, contradictory information, and ultimately forced me to take my business elsewhere. I successfully placed my order through Printify with a final order total of $3,818.52. However, instead of charging the amount shown on my completed order, my credit card was charged $4,777.91—nearly $1,000 more than the order total I had approved. To Printify's credit, they eventually refunded the overcharge after I canceled the order. However, that was only the beginning of the problem. Over the following weeks I was told: • The issue had been resolved. • I should recreate the order because the pricing had been fixed. • I recreated the order, and it was still more than $600 higher than my original order. • I was then told the Technical Team was actually still investigating the issue. • I was repeatedly promised updates, followed by long periods of silence. Throughout the process I repeatedly explained that this order was tied to a specific event with a firm deadline. Printify acknowledged the urgency several times, but no decision was made before the event. Because I could no longer wait, I had to find another vendor at the last minute. To meet the deadline, I was forced to reduce my order from 250 hats to 150 hats. The most frustrating part wasn't the original billing error—it was the lack of accountability and communication afterward. Weeks passed without a definitive explanation of why my completed order total differed so dramatically from the amount actually charged to my credit card, and despite multiple escalations, I never received a clear decision on whether Printify would honor the original order total. As a business owner, I understand that mistakes happen. What matters is how a company responds to those mistakes. Unfortunately, this experience showed me that Printify's true customer service isn't measured when everything works—it's measured by how they respond when it doesn't. In my case, they failed. I hope Printify improves its billing controls, internal communication, and escalation process, because no customer should have to spend weeks chasing answers for an issue that the company itself acknowledged. When Printify Gets It Wrong, You're On Your Own. UPDATE: It's been nearly 2 months now and I have yet to hear back from Printify. Just silence.
We're truly sorry for this experience🙏! We've received your details and will review what happened with the billing, pricing, and communication. Thank you for your patience and honesty.
I LOVE PRINTIFY VERY EASY TO USE AND GOOD QUALITY
Thank you for your review💛!
I've been unable to upload graphics for 39 days now. I did everything that was asked of me, and 12 days ago I was given a form so the issue could be investigated and I could get a real answer. Since then, I've heard nothing. I'm not here to vent. I just want a resolution. The lack of follow-through after submitting the requested information is frustrating, and I hope this review prompts someone to finally close the loop.
Thank you for letting us know🙏! We've received the details and will personally follow up on your upload issue.
Thank you for your review🩷!
Been using it for years. great for putting on my own designs and great customer service.
Thank you for your feedback💜!
The support on this app is amazing. I'm still learning all the in's and out's, and the support team is always patient and helpful. Even on a Sunday.
Thank you for your review💙!
Simple to use - fun to upload - easy to link to Etsy Store :)
Thank you for your review❤️!
ZERO merchant support. They almost never bother to email you if an order has an issue. I almost always have to reach out to see why an order is frozen. On the off chance they do email and I respond IMMEDIATELY, they never fix the issue. The order always ends up being returned. This happens over and over and I end up having to refund the customer AND Printify keeps half the money. It just happened again with a customer who has ordered from me MANY times and received her orders just fine. Suddenly, her address isn't good enough. So I immediately send an alternative address as requested. Immediately. I ALSO went to the carrier's address where it was asking for additional info so they could deliver to an address they have delivered to without issue FIVE TIMES BEFORE. I sent them the updated address three times to be sure they got it. The chatbot said the note had been sent. Take a guess if the order went smoothly from that point on. That would be a NO. Printify said nothing to me again other than they had updated the address successfully. Apparently not. Because when I inquired today as to why the order is still not delivered I was informed it had been returned. Not a peep until I asked. They even charged me for some of the order. So now I had to refund the customer fully and ALSO eat the cost of Printify's F-up. I'm so sick of this company. Their customer support has gone down the tubes. I used to love them and defended them, but the last year it's been a joke. They only care about big accounts not small shops like mine.
We're sorry for experiencing this🙏! You did everything right. We've received your details and will review what happened.
Printify's interface is very easy to use. If there are any issues they are very responsive and follow up to make sure things are running smoothly. I would definitely refer them to anyone wanting to get into POD sales.
Thank you for your review💙! We're happy the interface is easy and support is responsive.
good job and Communication is good
Thank you for your review💛!
Printify choice has been great for the most part. Happy with the fast turnaround and more affordable option. Most issues have had to do with shipping, need some better shipping options. Some designs could use better quality checks before shipping as there are obvious issues that go unnoticed occasionally. Pleased with the ability to submit issues and have them resolved pretty quickly without having to chat with an agent every time an issue arises.
Thank you💛! Glad Printify Choice is working well, fast, affordable, and easy issue resolution. We hear you on shipping and quality checks and are sharing this with our team.
The ease of linking/streaming sales and uploading products. I would like to be able to add an image, to use as a reference, into the AI feature to create images.
Thank you for your feedback💜! Glad you love the ease of linking and uploading.
Communication is good.
Thank you for your review💙!
I've been with printify for 6 years. Like any coworker/business we've had our ups and downs...but MOSTLY ups! I've had great experience with their customer service. I love the companies they work with. I've looked at other companies...but none compare to Printify.
Thank you for 6 years of trust🙏! Through ups and downs, we're honored you're still with us and that no other company compares.
Printify is a great business to work with. Their customer service is fast, friendly, and solutions-focused. The print production is high-quality. Highly recommend them as a print-on-demand printing partner for your business.
We're happy you love the quality, support, and partnership, thanks for recommending us🙏!
I find Printify very easy to use. It's easy to choose and design products, the product options are very varied. It's easy to connect to Etsy and Shopify. The quality of the test products I have ordered has been good and print / delivery has been much faster than I expected.
Thank you💜! So glad it's easy, reliable, and faster than expected.
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