About UsPersonalized Paper Manufacturing Group is a leading online stationery manufacturer based in Albuquerque, NM. We provide online print and design services for the entire U.S. commercial market. From our friendly and knowledgeable Customer Service Team and easy-to-use online Design Studio to free online PDF proofs and exceptional turnaround times, our mission is to fulfill all our customers' needs, regardless of order size or quantity required. Our product lines include:Custom NotepadsCustom NotebooksCustom Sticky NotesCarbonless NCRCustom Graph PadsCustom Legal PadsCustom Business CardsCustom Postcards & Rack CardsCustom Desk & Wall CalendarsWe also offer many more custom stationery product solutions. Our Customer Service TeamOne of the many leading quality aspects that sets Personalized Paper Manufacturing Group apart from other national printers is our courteous and knowledgeable Customer Service Team! From pricing and lead times to questions about reproducing your design in print, our staff is ready to answer any questions you may have.Reach out to our Customer Service Team Monday through Friday between 7:30am to 4:30pm MDT at 1.800.921.1322 or via email at [email protected] to get the answers you need for your next stationery print project. From online custom designs to preparing quotes for more specialized print projects, our Customer Service Team will assist you every step of the way!
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Is Personalized Paper Manufacturing Group legit?
Personalized Paper Manufacturing Group (printpps.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the printed products and the remarkable helpfulness of the support team during the ordering process. People deeply appreciate the quick turnaround times, the careful packaging, and the user-friendly website when setting up custom prints. Buyers consistently note that communication with staff ensures the final items match their expectations perfectly.
Some people were dissatisfied with minor product flaws, including weak adhesive on sticky notes and occasional damage to the items received. Consumers noted that these unexpected quality issues occasionally detracted from their overall satisfaction.
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Great quality and fast shipping! We ordered grid notepads from Personalized Paper Manufacturing Group and were very pleased with how they turned out. The quality exceeded our expectations, and our order arrived quickly. We would definitely order from them again!
Overall, the website was easy to use, and the final product matched exactly what we ordered. The quality of the notepads met our expectations.
The reason for the 3-star rating comes down to the ordering and proofing process. After submitting our order, we requested a minor revision to the proof the same day we received it. We returned the corrected version within 24 hours and received confirmation that it had been received.
From there, the process slowed considerably. It took about a week to receive the updated proof, another week before we received confirmation it had been approved, and then we were informed there were "technical issues" on their end. In total, our order of 1,000 notepads arrived about three weeks after it was placed.
To their credit, communication was responsive whenever we reached out. However, we were repeatedly told the order would ship "the next day," and those estimates continued to slip over several days, which made it difficult to plan around the delivery.
In the end, we're happy with the quality of the product. My recommendation is to make sure your artwork and proof are finalized before placing your order, as the process appears to move much more smoothly when no revisions are required.
They saw my order and noticed that there was a better quality item that met the exact same needs of what I was ordering. They took the time to call me directly and explain the recommendation. This showed me they truly believe in their products and the outcomes of their work. They want the best for the customer. I truly appreciated it. When I need to order items for printing, I will go through them for sure!
The product I received was made with quality workmanship and materials. Their product and service were superior to what I previously received from a big-box store.
The webpage is very easy to design our business forms. The communication was great. The finished product is wonderful. Y’all did a great job. Keep it up and you have our business.
Personal attention really helped me. I had postcards made with watercolor drawings and they came out wonderful. I give them a 5 rating. Wonderful color output.
7☆☆☆☆☆☆☆ actually (out of 5)
I sent TWO photos that were sub-quality and they messaged me and let me know that I should try a better / different option. They were SO kind and patient with me.
I ended up with notebooks that I am proud of and everyone loves to receive!
If you arent sure about your choices, you should be sure they are the choice you DO make.
Thank you Personalized Paper !!
I ordered over 100 notepads for my upcoming meetings and was so grateful that they arrived on time with my business logo and they worked beautifully.
They were very helpful & professional and made me feel comfortable enough to place my order when I called with questions. I will certainly be a repeat customer!!
We are a small not-for-profit, and we ordered sticky notes and notepads. They were great! Color was just as shown, the site was easy to maneuver, and it was nice to not have to order giant quantities but still receive a good price! The quality of the sticky note is awesome and they don't fall off. We will order again from this company!
I must say that the Note pads that I got made were above and beyond what I expected a little expensive but well worth it. You have a customer for life with me thanks for all that you do and making it easy during the process.
Easy to order, with lots of options! The quality is amazing- we love the cards we recieved. Shipping was quick and very well packaged. I'd definitely order from them again!