Prolonlife

Hi Cynthia, Thank you for sharing your feedback with us. We’re very glad to hear the box issue was resolved, but we’re truly sorry that the missing Box #1 prevented you from starting your fast as planned. We completely understand how disappointing that must have been. We appreciate your patience as our team worked to make this right, and we’re always here to support you if you need anything further or would like help getting started. Please don’t hesitate to reach out to us at [email protected]. We’re here for you.

Hi Sherry, Thank you for providing your feedback and for allowing us to assist you. We completely understand that subscriptions can sometimes be forgotten or overlooked, and we understand how frustrating it can feel to receive a product or charge you were not expecting. We noticed that one of our Customer Service team members was able to diligently contact you and identify the reason behind the challenges you were experiencing. We’re happy to see that we were able to support you and provide a resolution in a timely manner. Please don’t hesitate to reach out if you ever have any further questions or concerns at [email protected]. We are always here to support you and ensure we continue improving your experience. Also, thank you for your trust in Prolon. We’re truly happy to be part of your wellness journey.

Hi Laura, That’s incredible to hear, thank you for sharing your experience with us. We’re so glad to know you’ve been consistently incorporating Prolon into your routine and that you’re seeing meaningful results reflected in your biological age through Function Health. It’s really rewarding to hear how you’ve stayed committed over time and made it part of your long-term wellness approach. We truly appreciate your continued trust and support, and we’re honored to be part of your health journey. If you ever have questions or want support along the way, don’t hesitate to reach out. We’re here for you.

Hi Karen, Thank you so much for sharing that with us. We’re really glad to hear that you’ve found the Reset helpful as part of your monthly routine for supporting your weight management goals. It’s great to see you incorporating it consistently in a way that works for you, and we truly appreciate your continued trust and support. Please don’t hesitate to reach out if you ever need anything. We’re here for you.

Hi Janice, Thank you so much for your kind feedback. We’re truly happy to hear that you’ve had a consistently positive experience with Prolon over time. It means a lot to know you find the products high quality, reliable, and delivered as expected. We really appreciate your continued trust and support. Please don’t hesitate to reach out if you ever need anything. We’re here for you.

Hi Alex, Thank you so much for your kind feedback. We’re really happy to hear that you experienced quick, supportive service and a resolution that felt smooth and client friendly. We appreciate you taking the time to share this, and we’re grateful for your support. Please don’t hesitate to reach out if you ever need anything. We’re here for you.

Hi Mary, Thank you so much for taking the time to share your experience with us. We’re truly honored to hear how you’ve incorporated the FMD into your routine over the years and that it has continued to feel supportive, easy to follow, and helpful as part of your wellness practices. It means a great deal to know you’ve also been enjoying the newer soup flavors and the 1-day fast options. We’re especially grateful for your kind words about the program being well-researched and supported. Our team is deeply committed to providing not only science-backed nutrition, but also ongoing education and support through multiple channels so you feel guided every step of the way. We appreciate you being part of the community and sharing your journey with us. Please don’t hesitate to reach out if you ever need anything. We’re always here for you.

Hi Denny, Thank you so much for sharing your feedback. We’re glad to hear you found the process simple and easy to follow. We truly appreciate your support. Please don’t hesitate to reach out if you ever need anything. We’re here for you.

Hi Sally, Thank you for taking the time to share your experience. We’re very happy to hear that you found the program easy to follow and complete, that most of the foods were surprisingly tasty, and that you did not experience excessive hunger during your round. At the same time, we completely understand your disappointment regarding the results and not noticing the level of changes you were hoping for. Please know that our goal is always to ensure our customers feel supported and satisfied, and we are fully committed to finding the best possible resolution for you. I would really appreciate the opportunity to better understand the challenges you experienced with the program so that we can address them appropriately. Each person is unique, and weight loss between rounds may vary based on several factors, including stress levels, dietary practices before or after the round, hydration, sleep, activity levels, or even the timing of your cycle. We also often hear from individuals who do not notice weight loss or changes until well after their round is completed. It’s also important to note that the primary benefits of the 5-day Prolon fast are centered around cellular rejuvenation and metabolic support, while weight loss is considered a beneficial side effect. So even if you did not experience dramatic weight changes, your body may still have been receiving many of the fasting benefits. In clinical studies, participants who completed one 5-day ProLon cycle per month for three consecutive months experienced an average weight loss of approximately 5.7–6 pounds by the end of the study, primarily from abdominal fat while helping preserve lean body mass. Please feel free to reach out to us if you need any further support or if there is anything else we can do for you. You can contact us anytime at [email protected] or by phone at +1 (888) 926-5370. We are here for you and happy to support you throughout your journey.

Hi Robbin, Thank you for sharing your feedback with us. We understand that our program can be a significant investment in your health, and we truly appreciate you taking the time to share your thoughts. We are committed to enhancing our offerings and making them as cost-effective as possible. We're dedicated to finding ways to ensure this product, based on 20+ years of scientific research, is as accessible as possible so more people can benefit from it. Please also keep an eye out for any promotions we may run in the future. We also understand your feedback regarding variety. While we always aim to improve taste and diversity, it’s important to note that the soups were specifically designed and carefully formulated to help mitigate the potential adverse effects of intermittent fasting. Our research showed that carefully controlling energy intake and macronutrient composition can extend physiological ketogenesis similar to a water fast, while still providing energy and nutrients to increase fullness and satiety. We truly appreciate your input and will continue working to improve both the experience and variety offered.

Hi Chandrajeet, We appreciate your feedback and truly apologize for the frustration you experienced while trying to complete your order. We understand how discouraging it can be to go through multiple attempts, and we will absolutely use your feedback in the best way possible to help improve and prevent these challenges from occurring in the future. We also wanted to highlight that if you scroll all the way to the bottom right of our website, you will find under "Get in touch" our email address and phone number, which are the best ways to contact us directly and receive immediate support. In any case, I also wanted to share the best ways to reach us directly: Main Prolon Number: +1 (888) 926-5370 also by email at: [email protected] We would be more than happy to support you, answer your questions, and help make your purchasing experience as smooth as possible moving forward. We hope this information is helpful, and please don’t hesitate to reach out if you ever face any additional challenges. We are here to support you.

Hi Andrea, Thank you so much for sharing your experience with us. We’re really glad to hear you felt good during and after the fast, and that you enjoyed the food as well. It’s especially meaningful to hear that you’re feeling such a positive difference in your knees, that’s wonderful to know. We truly appreciate your feedback and your support. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We’re here for you.

Hi Laurie, Thank you so much for sharing this with us. We’re truly glad to hear that Prolon has been such a meaningful part of your health journey and that you’ve continued with it over time. It’s wonderful to know you’ve found it accessible and supportive as you’ve integrated fasting into your lifestyle. We really appreciate your recommendation and your continued trust. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We are here to support you.

Hi Mary, Thank you so much for sharing this with us. We’re really glad to hear the ordering process was easy and that your kit is already on its way, that excitement is great to see! We truly appreciate your support and enthusiasm. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We’re here for you.

Hi Pam, Thank you so much for sharing this with us. We’re really glad to hear you enjoy the fasting bars and that they’ve been helpful for you during your intermittent fasting routine. It’s great to know they help make things more manageable and satisfying for you. We truly appreciate your support. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We’re grateful to be part of your wellness routine.

Hi Brian, We really appreciate you bringing this to our attention and are sorry to hear that the number of emails felt overwhelming. You can always unsubscribe from our email list by clicking “Unsubscribe” at the bottom of any email or reply STOP to opt out of text messages. Please keep in mind that unsubscribing may prevent you from receiving daily fasting tips, encouragement, coaching reminders, or important updates related to webinars and recordings during your program. Our goal is always to keep our customers educated, informed, and supported throughout their journey. If you would prefer assistance managing your communication preferences, please feel free to contact our Customer Service team at [email protected], and we would be happy to help.

Hi Nancy, Thank you so much for sharing this with us. We’re really glad to hear that the purchasing process was easy and smooth, that’s exactly the experience we aim to provide. We truly appreciate your feedback and support. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We’re here for you.

Hi Deb, Thank you so much for sharing this with us. We’re really glad to hear our team was able to help you quickly and work with you to replace the soup, that’s exactly the kind of support we aim to provide when unexpected things happen. We truly appreciate your feedback and your trust in us. If you ever need anything else, don’t hesitate to reach out. We are always here to support you.

Hi Paula, Thank you so much for taking the time to share such a thoughtful and detailed review. We’re truly glad to hear that Prolon has been a consistent part of your routine over the years and that you’ve found the program easy to follow, well-supported, and effective as a reset when you need it. It’s especially great to hear that the coaching calls, resources, and customer support have been helpful along the way. We really appreciate your trust and long-term commitment, and we’re grateful to be part of your wellness journey. If you ever have any questions or need support, don’t hesitate to reach out. We’re here for you.

Hi Robin, Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. We take all customer concerns seriously and made multiple attempts to reach out through our support channels to better understand the issue and offer assistance. In addition, a member of our management team also reached out directly in an effort to help resolve the situation. Unfortunately, we did not receive a response to our outreach. We always aim to support our customers and provide timely resolutions whenever concerns arise, and we remain open to assisting you further if you would like to reconnect with us. Please feel free to contact us at [email protected] or Main Prolon Number +18889265370 so, we can help address any outstanding concerns. We look forward to supporting you, and make this experience a better one for you.