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ProofreadNOW.com

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102 reviews

4.9102 reviews
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About ProofreadNOW.com

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Website
proofreadnow.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
12 reviews
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About this business

Legal, medical, and Business-to-business proofreading and copyediting for people who can’t afford mistakes. Available 24/7, 365 days (calendar days, not business days).Your writing says a lot about your business. When you’re dealing with high-stakes legal contracts, precise medical text, or critical B2B communications, close just isn’t good enough. We know that even small mistakes can change how people think of you and your organization. A professional proofreader spots the things your brain skips past: small grammar slips, missing or wrong words, awkward sentences, and tiny punctuation mistakes that can make you look careless. Our Power-of-Two™ process means that every document you send us is carefully reviewed by two professional human editors, not an AI bot. It also means that our editors can add the human touch that artificial intelligence can’t. We offer proofreading and copyediting in English and Spanish. We also offer English-to-Spanish translation. You get the right level of help for each document, whether you need a final polish or deeper editing for rewrites, tone, and impact.Our editors will ensure your document conveys your message and is error-free. Our completion times range from 30 minutes (for up to 1,000 words) to whenever. You choose the completion time based on your needs and your budget. We work with standard style guides (for example, The Chicago Manual of Style, The American Medical Association Guide to Style, The Associated Press Stylebook) and, most importantly, your style guide.We're fast, accurate, and easy to work with.

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Is ProofreadNOW.com legit?

ProofreadNOW.com (proofreadnow.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; 12 of them were added in the last 12 months. Last updated 2026-09-07.

What people say

The response was quick and the comments…

The response was quick and the comments were very clear and helpful. It gave us a good feeling to know that 'fresh' and 'expert' eyes had reviewed the documents! Thanks again for your help!

Reply from ProofreadNOW.com2024-02-14

We are so happy to hear that you found our edits helpful. Thanks for sharing your experience!

Two Decades of Excellence: ProofreadNow as an Indispensable Part of Our Team

Having collaborated with ProofreadNow for almost 20 years, their exceptional service has become an integral part of our operations. Their unparalleled reliability, keen attention to detail, and swift turnaround times consistently deliver high-quality, error-free documents. Their team goes beyond mere grammatical corrections to offer valuable insights into structural and stylistic improvements. Because of their consistent excellence, I consider them an extension of my team, playing a critical role in enhancing our written communications.

Reply from ProofreadNOW.com2023-11-02

Thank you for sharing your experience. We truly appreciate it. We are proud to be part of your team.

I love using ProofreadNow.com

I love using ProofreadNow.com. The service is reliable and fast. Customer service is always great too - very responsive and helpful. The proofreading work is very detailed and expert level each time.

Reply from ProofreadNOW.com2023-09-13

Thank you, Paula, for sharing your experience with our services. We truly appreciate it.

My experience

The issue at hand does not concern the proofreader. In my view, her performance is satisfactory. I am experiencing difficulty with Eversull, Director of Sales and Marketing. She responds to emails and phone calls. I had conveyed to her my desire for certain aspects to be clarified. She directed me towards the message box, allowing me to connect with the proofreader and seek necessary clarifications regarding the book, which had undergone proofreading. The editor was exceptionally pleasant she wasted no time explaining each modification and was incredibly prompt in responding to me, taking only two minutes or less. Upon receiving the answers to my inquiries, I received a message from Eversull. Verbatim This is half of the message from Eversull⬇️ It is not a regular part of our service to explain why we made the changes or suggestions we did. At this point, we've spent almost as much time responding to your questions as we did proofreading your document. I'm afraid that if you aren't happy with our work, perhaps you would be better off to find a service that works with children's books or other fiction. We do focus on business-to-business so maybe we aren't the right fit for you.  ***And I only asked 4 questions.*** My original review was removed. I had to submit paperwork to show my order and also the email from Eversull Reply to company: An aspect that I take great satisfaction in is being honest. At precisely 8:01 am, I posed an inquiry which received a response at 9:34 am, taking a few moments for them to reply. I'm not requesting that you instruct me on grammar. Since there is a section for communication between the proofreader and client, I fail to comprehend why it would be troublesome for me to ask a few inquiries that I have. As the website malfunctioned, I required your assistance in placing the order. It perplexes me as to why you displayed a unpleasant attitude when I asked a query. Being a client who is paying for the service, it is reasonable to seek clarification and answers. Additionally, I did not receive a refund. It is possible that it may take a few days for the amount to reflect in my account. You explicitly directed me to inquire about my query in the designated question section, yet you express displeasure when I proceed to ask my question, which seems contradictory. What is the purpose of having a question section if asking questions is not permitted. Although I understand that I may not hold significant value to your company as an individual, receiving respectful treatment is all I desire.

Reply from ProofreadNOW.com2023-06-02

Thank you for sharing your review. First, I'd like to clarify that ProofreadNOW.com did not remove your first review. Trustpilot removed it while they waited for answers from you. As you can see, after you answered their questions, they did post your review. We always aim to exceed our clients' expectations both in our proofreading services and our customer support. I'm glad you liked the work done by the editors on your document. But I'm very sorry you feel that I was difficult to deal with. I did the best I could in helping you set up your account, getting your document uploaded, and answering your questions. While you may believe we spent only two minutes preparing our responses, I can assure you that was not the case. Not only did both of our editors contribute to the explanations sent to you, but I also spent time working on your questions. When you sent in your first short question, I did give you instructions on how to submit it through our messaging system so that your question would go directly to the proofreaders who worked on your document. As you continued to question edits, I realized that we were probably not the right fit for you. The service we provide is professional proofreading and copyediting. We do not teach grammar or punctuation. Our clients trust that we know those rules and do not expect or want us to explain why we make the suggestions/changes we do. And they understand that the final version of their work lies in their hands. Again, I'm sorry if I didn't meet your expectations for customer support. We were happy to refund the $25.00 charged for the job in question. We wish you all the best with a service more suitable for your needs.

Excellent Customer Service and great work!

My association has been using Proofread Now for YEARS! We have alot of Position Statements online and other work we have them do. I highly recommend them! Very easy to use the submission page, prices are reasonable. Sometimes I do the longest turnaround but still get the job back in a few hours. Whenever I have to had to call or email with a question, a customer service rep is very quick to respond. Always very nice and polite. If you have any doubts about using them for any work you need proofed, don’t hesitate! Proofread Now is a great company with excellent customer service! I NEVER EVER write reviews, so if I’m writing one, they must be good!

Reply from ProofreadNOW.com2023-03-31

Lisa, we truly appreciate you taking time to write a review. Thank you!