QIDI

Shipped fast

Shipped fast. Arrived well packaged. Great prices too.

Satisfied customer will buy another soon

Shipping was ok as far as speed. Machine is awesome. Qidi box works well so far. Seems like a quality machine. I will probably purchase another setup just like this one. Q2 combo.

Shipping was quick and box was well…

Shipping was quick and box was well packed, unit works good out of the box

The printer is fantastic

The printer is fantastic. The instructions were less than great for the set up of both the box and the printer to the point I had to watch videos online. Other then that any and all issues have been of my own doing and the printer has not had any issues. I would definitely recommend to anyone.

"Q"uik "I"nformation "D"elivered "I"nstantly

The fast response to all my inquiries and problems

Customer service is nearly absent.

So the printer works well, no complaints on quality and consistency of the results. However, my hot end experienced a wire break around 4.5 days of print time, less than 2 weeks of owning the printer. Been waiting about a week for customer service to help me. I mean it breaking before I even received the Qidi box I ordered at the same time is not great.

Max 4

The Max 4 printer is awesome, I'm really enjoying the larger size for functional prints. Printer was plug and play and has been going non stop since I received it.

Excellent customer care and service.

Amazing printer

Amazing printer. I haven’t stopped printing since I go it and haven’t had any issues with it.

Mark CraigUnited States · 1 review · Experienced 2026-02-23 · Posted 2026-02-24

QIDI PLUS 4 & Support

Bought the QIDI Plus 4 back when it was originally released, printer itself did have some hiccups at the beginning with the notorious chamber heater which was fixed. Also just recently the driver for one of the Z-Axis motors was overheating causing failed prints consistently, after reaching out to QIDI Support, Emma was able to send me over an entire replacement board free of cost (machine still under warranty) After replacing the board I've noticed my print quality overall has increased significantly and now has become one of my main printers besides the Bambus. I believe my original board was the cause of most of my issues as when I first received the machine I couldn't get a good quality print after much tuning (not my only klipper printer) After swapping the board I now have grown to love the Plus 4

Real good and friendly support

Real good and friendly support, getting to the problem description very fast and most importantly helping fix the problem in a surprising short time.

Excellent service with Eleneanor and…

Excellent service with Eleneanor and not afraid to give repleacement parts when needed. The only negative was that it took a long time to find what was wrong on my Qidi pro 1, but the eagerness to help was certainly there.

Quality company in every way

Easy ordering of what I wanted, rapid shipping and very well-packed, quality follow-up from company to insure all went well. This is one of many reasons I have 5 QIDI printers.

Great afterservice support

After an electrical blackout, my printer stoped working. After contacting QIDI support, they suggested some steps and they realised the motherboard was to blame. Without any hesitation, they send a new motherboard with instruction how to change it. After that, my printer is happily working again. Thank you QIDI, thank you Eleanor.

Fast delivery, good prices but subpar packaging.

Some filament boxes were very dusty, they were sitting on a shelf for a long time and nobody dusted them off before packing. Some of the boxex were dented and I have yet to open all of them to check the spools in them are fine.

Qidi warranty service

Excellent technical support with a warranty. I bought a Qidi Q1 Pro printer, and after 11 months, I started having printing problems. I emailed in Qidi, and Eleanor responded quickly. I sent proff, and they quickly sent me the repair parts, along with detailed photos and video instructions. The package arrived very quickly, and now I can resume printing. I didn't expect it to be so easy to negotiate warranty service. Thank you Eleanor!

Trustworthy Q1

Bought the Q1 and has worked flawlessly. Don’t need to worry about bed adhesion and no longer have to baby sit the print. First time using abs and the printer excels at it, also printing nylon is a dream. Cool plate started to crack after 10 uses or so I contacted warranty and the replacement came in 2 days with no questions asked. Great company and they stand behind their product. Only regret is not buying the Q2 for the qidi box.

Very good care service

Very good care service , instant answer

Fast respond and quick fix

Fast respond and quick to send out spare parts in order to fix the issue

Needed support and support was there

Though the machine had a defect when it arrived the qidi support team did help get things sorted and sent me a replacement hotend and instructions. 1 star off for there being a defect in the first place but 5 stars for the backup support. Machine is working well now.