Rates are better than other websites
Rates are better than other websites. Easy to complete the transaction.
About Rail Ninja
Data updated- Website
- rail.ninja
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 593 reviews
- Replies to negative
- 59% (211/358)
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About this business
Rail Ninja transforms how the world books train travel. We facilitate millions of journeys annually for travelers from over 150 countries, exploring more than 50 destinations by rail. Our mission is to elevate your travel experience by securing the best seats on the finest trains, ensuring a seamless and memorable journey.
Written by the business, not verified by us.Is Rail Ninja legit?
Rail Ninja (rail.ninja) has a 3.1 out of 5 rating on OK.one, based on 939 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 59% of negative reviews; 593 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is extremely easy to navigate and allows them to find clear travel options effortlessly. Travelers find the online booking process to be smooth, efficient, and straightforward, enabling them to complete their ticket reservations in just a few minutes. However, some customers also noted that they were charged unexpectedly high fees and steep markups compared to booking directly through the official train operators. Some reviewers were dissatisfied with a perceived lack of transparency regarding service charges and hidden costs discovered after completing their purchases.
Auto-generated from all reviews of this business. For reference only.What people say
The website is clear n easy to use
The website is clear n easy to use. It’s great you can book tickets in advance. When I have had a question the staff have been very helpful & very quick to reply.
The site works smoothly and the…
The site works smoothly and the workflow is very user friendly
Easy of booking
convenient booking process and clear…
convenient booking process and clear website
I was a little nervous because it…
I was a little nervous because it seemed to take a long time but the customer service people reassured me that everything was good and they were correct. As soon as the tickets were available I got them. It worked fine and I am happy. We got the train we wanted.
so simple and easy
Very Easy Process
It was a very simple process to log in to the website, order tickets and receive them online.
Very seamless booking process and user…
Very seamless booking process and user friendly.
Easy to use and efficient.
Great and amazing
It was easy to book.
Booking train Seoul-Busan
Very friendly process of booking on the site!
Easy to book
It was easy to find the train schedules. There was a choice of seats on the train I booked with a good explanation of what was included and the size of the luggage allowed with my booking. I booked a month early for 4 people and they honored my request to keep us together and received the tickets in a few hours with the seats.
Everything was straight forward and…
Everything was straight forward and easy. Thank you!
Easy to use this site
Easy to use this site, simple and convinient.
Easy booking
Easy booking; website maneuverability
Simplified n easy to book
Easy to book
Easy to book. Took 2 days to receive the confirmation that it was told that will happens. No surprise