About Rail Ninja
Data updated- Website
- rail.ninja
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 593 reviews
- Replies to negative
- 59% (211/358)
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About this business
Rail Ninja transforms how the world books train travel. We facilitate millions of journeys annually for travelers from over 150 countries, exploring more than 50 destinations by rail. Our mission is to elevate your travel experience by securing the best seats on the finest trains, ensuring a seamless and memorable journey.
Written by the business, not verified by us.Is Rail Ninja legit?
Rail Ninja (rail.ninja) has a 3.1 out of 5 rating on OK.one, based on 939 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 59% of negative reviews; 593 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is extremely easy to navigate and allows them to find clear travel options effortlessly. Travelers find the online booking process to be smooth, efficient, and straightforward, enabling them to complete their ticket reservations in just a few minutes. However, some customers also noted that they were charged unexpectedly high fees and steep markups compared to booking directly through the official train operators. Some reviewers were dissatisfied with a perceived lack of transparency regarding service charges and hidden costs discovered after completing their purchases.
Auto-generated from all reviews of this business. For reference only.What people say
it is simple
Very easy to navigate and use
Very easy to navigate your app and website made it very easy
very fast
very fast, easy website. cheap tickets.
Stressless booking
Site is so easy to navigate, check out the options. Clear booking process from start entry point to destination. Booked my trip in less than 2 minutes! Have used this site many times before, and have had no issues so I returned to it this time with same expectations.
Tickets
Tickets arrived on time.
Very clear and straightforward process
Easy system to navigate
Made my reservations in the matter of minutes. Easy to understand and easy to book rail tickets.
The site is easy to follow
The site is easy to follow. Glitches were handled by very agreeable people and changes were easy to make.
Trip to busan with ninja rail.
I found the overall booking process very straightforward and easy, which I appreciated. That said, I was disappointed by the lack of seat selection this time. On a previous first-class trip a year ago, I could choose exactly where I wanted to sit. This time, I wasn't given the option or choice to pick a seat. It would be a much better experience if passengers were given the preference to choose their seating.
swift booking!
exelent service great value
No difficulties.
Quick and good
It was easy to use.
Easy responsive website with clear…
Easy responsive website with clear information. Very impressed. Thank you!
Very fast and easy
Very easy and fast.
I found it very easy to book my train tickets on my smartphone. What’s more, I received the tickets by email very quickly.
easy booking
Pitty we could not picknour charis….
It was simpel and good to do. Only comment: terrible that we couldnot choose our OWN Seats. We want to travel in the good direction and now I have no idea..