My issue was resolved without having to…
My issue was resolved without having to debate over the issue. It was taken seriously and addressed promptly.
About Raycon
Data updated- Website
- rayconglobal.com
- Category
- Electronics & Technology
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/12)
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Is Raycon legit?
Raycon (rayconglobal.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Quick response
That there are real people to speak with that give you actual solutions to work with.
when I first reached out to the customer service department, I can honestly say I sat there and said to myself I bet it takes a couple weeks before I will hear anything back. much to my surprise it was within 5 minutes, and I was getting some real solutions to the issue I was having. I spoke to multiple people and got some good information. Their team helped me resolve the issues and for that I am grateful. Thanks to Shiela and John for walking me through the process.
Great product & tech support
The tech support is amazing! The bone conducting headset works better than all the others I've used. I highly recommend this product and this company!
Very quick response from Customer…
Very quick response from Customer Service/Technical Service when I had an issue with my earbuds. The fix was easy to understand and haven't had a problem with my earbuds since. These guys are are TOP NOTCH!
RayCon
My agent was o so helpful. He handled everything quickly and professionally. He's right at the top with me.
Affordable prices with elite customer service.
Raycon offers an affordable product with top notch customer service. I have bought several products from Raycon with only one purchase being defective. Raycon immediately fixed the issue and I was able to continue enjoying their products.
Fantastic response time and care
Fantastic response time and care. Much love
Raycon - great product and service!!
I had a fault with my headphones bought 10 weeks ago. The customer service was excellent, really quick responses to emails and a prompt resolution to my issue - a new pair are en route. The fitness headphones sound great, are really comfortable for running and the customer service from Raycon is excellent - I definitely recommend!!!
Best customer service
Customer service is awesome and very helpful….
Fast Response and Quick Resolution
I received a quick response from customer service (I believe it was AI but who cares because that got the ball rolling within minutes) and the communication was clear and precise. I also received a resolution within an hour and my warranty claim was processed the very next morning. Very happy to be getting a replacement set of earbuds.
I purchased my Raycon an after a…
I purchased my Raycon an after a recommendation from the Bob and Tom show. A great choice as well as great customer service.
Fine products
Fine products. Responsive assistance with delivery issues. But just really a solid expectation in the quality of your product before I order it because I have seen so many people on line testing the products as part of their channel support. I really appreciate that. I don't have to trust some silly AI generated ad.
Excellent Customer Support
I emailed on a Sunday evening expecting a response in a day or two but was pleasantly surprised with an almost instant response. Excellent communication with customer service and my issue was easily taken care of.
I emailed them on Sunday and got a…
I emailed them on Sunday and got a reply. Fast, friendly, knowledgeable. Great customer service.
Very helpful
Very helpful, quick to reply and very quick in getting a warranty replacement sent out
Customer service really came through
Customer service really came through , I was properly listened to and my requests were all reasonably attended to
Excellent customer service
Excellent customer service. Good product made with nice sturdy materials with good sound quality.
Products & Customer Service!
The products are great! I lost my previous pair of everyday earbuds, so I bought the over the ear headphones to replace them. They didn't fit my ear well, so I asked for a bigger size, but they didn't have one, so they let me return the item without paying the shipping or any hassle. They're a great company with outstanding customer service!
Super fast and helpful
Super fast and helpful. A rare occasion of great customer service.