Very friendly and prompt
Very friendly and prompt. Helped me out greatly when I asked for help
About Raycon
Data updated- Website
- rayconglobal.com
- Category
- Electronics & Technology
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/12)
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Is Raycon legit?
Raycon (rayconglobal.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Great experience
My experience was great due to the quick response and willingness of the company to provide a discount to help with my loss. The earbuds are amazing and have great quality. Customer service is quick and understanding.
Follow up emails and notifications on…
Follow up emails and notifications on the progress of warranty claim were sent out until claim was accepted. Very much appreciated
I love all your products
I love all your products. I use them and I have gifted them to my fam. After dealing with your customer service I'm now more impressed. You located my purchase fast and solved the problem. All your instructions were simple and to the point. I love you guys and will continue purchasing raycon!
Great customer service
We purchased a set of ear buds and my husband enjoyed them. He used them every day. He started having trouble with them and the troubleshooting methods didn’t help. I reached out to customer service and they politely and quickly responded. They were so helpful in processing a claim for replacement. We will definitely be buying from this company again. I Highly recommend Raycon.
I had an issue with people not hearing…
I had an issue with people not hearing me when I was talking on my bone conducting headphones. The customer service rep told me exactly what the issue was and resolved it very fast. Im very pleased with this company and their products.
Quick response
Quick response, great communication
Have had several products from Raycon
Have had several products from Raycon. Experienced my first issue and it was resolved immediately. Great quality at a slow price!
Great customer service and consistency …
Great customer service and consistency couldn't ask for anything better out of a company. Would highly recommend 10/10
Excellent customer service, superb product!
I had an issue with my product I purchased. I got extremely fast responses for the warranty claim and quick resolution. I also believe that your products are top tier stuff without hurting the wallet. RAYCON is the only audio brand I'll buy. The sound quality is also fantastic!!!
Raycon Everyday headphones would not connect with my iPhone.
I emailed Raycon and got an email so very quick. The instructions were so easy to follow and it worked the first time. Love this company!
Excellent customer service along with…
Excellent customer service along with their excellent products. I emailed customer service about and order I never received confirmation for. They immediately responded and found the error, which was my fault. They were so polite and quick to help. I will continue to purchase their excellent and affordable products. Thank you Raycon!!!
Although I contacted support to return…
Although I contacted support to return the item, your support person was understanding and took care of my request efficiently and without trying to shame me for making a return. Excellent experience. THNAK YOU
Carly OBD car scanner
Ordered my first Raycon earbuds and was excited when it was delivered but instead of the earbuds, it was a Carly OBD. Reported it quickly and my replacement is now on its way. Thanks for the fast resolution. Can't wait to have my first Raycon earbuds.
Very good customer support
Very good customer support, no headaches caused
Great Company!
What a great company! Innovative and reasonably priced products. I’ve ordered multiple products at several different times. Customer service is outstanding. They go out of their way to keep customers happy!
Not only are Raycons the best product…
Not only are Raycons the best product on the market, their competitive price point knocks any other brand off the winner's podium. But their true secret weapon is their customer service. They treat you as if your request is the most important thing in the world. The meet you always with a sunny disposition and are willing to go to any lengths (within the realm of possibility of course) to help you with your problems. I’m on the hunt for my third pair of Raycons, and I foresee many more in the future. I plan to own AT LEAST one pair of every kind, and the team at Raycon are helping me do just that even though I live on the other side of the world. ❤️
Raycon is a good company
Raycon is a good company. Only negatives i have is there's no tech support number to call and their products are not made in the usa. Ill say this. Their tech support people are awesome and their warranty is awesome. Start making your products in the usa with american made materials and ill rate even higher.
Overpriced and work like shit
Overpriced and work like shit! 0/10 i'd tell no one to buy them (you know it's pretty sad i owned a cheap not even name brand 50 dollar pair of earbuds which might i add were louder even than stupid ass raycons i legit want my money back and feel like raycon ripped me off not to mention the 50 dollar pair of earbuds i bought at walmart mind you so as far as raycon goes DO NOT I REPEAT DO NOT BUY THESE GARBAGE ASS EARBUDS! THEY ARE REALLY REALLY REALLY BAD!!!!! oh yeah another side not if for whatever reason you do buy raycons DO NOT EVER turn your bluetooth off or else good luck trying to get your earbuds paired back up to your phone EVERY SINGLE time after such poor design which like this youtber said 70% chance your earbuds will not turn off from bluetooth when in the case not being used so your pretty much forced to turn your bluetooth off so AGAIN VERY POOR DESIGN! I cannot stress enough just how truly bad raycon is! 0/5, 0/10 ZERO ALL DAY EVERYDAY RAYCON IS BAD!) DO NOT TRUST THIS GARBAGE ASS SCAM OF A COMPANY buy earbuds through someone / somwhere else you've been warned
First I was happy with the essential…
First I was happy with the essential open earbuds but after around a week a big piece of the plastic suddenly broke of. (They didn’t fell down or anything, I just wanted to put them around my ears and suddenly the plastic broke of) I tried to contact them via e-mail But never got an answer. I even tried to use there contact form for returning items but again since a month now no one answered. I am very disappointed and won’t ever buy there again and I am for sure going to tell people to not buy there either.