Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
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Is Reach Mobile legit?
Reach Mobile (reachmobile.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
Overall, a good experience. Activation was nearly seamless. Service, support and signal strength are all ok. Looks like a good value if it keeps up.
A few exceptions:
>Instruction sheet in starter kit was sparse and hard to follow in spots. Language could be more precise.
>Porting out existing numbers from Verizon created problems, possibly because 2 lines were being ported. Eventually sorted out by support rep in chat.
Reply from Reach Mobile2022-08-11
Thank you for joining Reach and chatting with our team! Should you face any further issues or have questions, please contact us right away!
Overall, my experience with ReachMobile has been quite good. There is rarely a problem that requires customer service, but when you do need them, most agents lack the ability for deep enough thinking to straighten out a complicated problem. The online chat support at night is generally good, if you get connected to SAHIL your problem will be solved very efficiently with no wasted time. If the daytime support staff were half as good as Sahil, this would be a five star review.
Reply from Reach Mobile2022-07-21
Hi there! We appreciate the open feedback and thank you for being a customer!