Really easy experience and no issues
Really easy experience and no issues. The hotel had to update my contact info (I think they got the info of Redeem Vacations), but that wasn’t a big deal. Would use this service again!
Redeem Vacations (redeemvacations.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Really easy experience and no issues. The hotel had to update my contact info (I think they got the info of Redeem Vacations), but that wasn’t a big deal. Would use this service again!
Easy and fun trip
We stayed at the Excalibur, and the hotel was very nice, clean!!! Checking in was easy on the kiosk. Room was been clean. Customer service was great.
Joshua, Thanks, services, information,excellent!!
Redeem is easy to use and work with. They provide several options of places to stay. We enjoyed our time away and Redeem made it easy for us to take a short vacation.
Really helpful! At 1st I got and AI response which wasn't very detailed and without prompting an actual person took over and answered my question in detail.
Customer service was a great help. Erica helped me with my questions and helped out with extending my booking time.
Had the best time for my birthday trip to Hawaii! Super great hotel deal right next to the beach!
Responsive and very supportive team. We able to work around my unique circumstances to get me what I needed. Thank you so much.
The response time was fast and Jason was very helpful with answering every question I had about my reservation. Great customer service
I spoke to Cherrie and she was very kind and super helpful in giving me all the help I needed, removing doubts about some things. Updates will follow after your stay.
Excellent company and top-notch support!I am very impressed with Redeem Vacations. Their customer service is outstanding! The support agent was incredibly helpful, polite, and resolved my request within minutes. They quickly helped me switch to a much more convenient destination closer to home. Fast, professional, and reliable company. Highly recommended! ⭐⭐⭐⭐⭐
We had a very clean room that was in a great location. The City Market was right across the road & the waterfront restaurants & shops were only a 3-4 minute walk. We would definitely go back again.
Hotel restaurant was closed with bad smell but remodeled. Elevator closed back and forth needing fixing. Said I broke bottle opener but was already broke. Cold water and no ice!
My stay with redeem was easy and simple. I will always book through redeem
Costumer service was very fast responding, very kind and informative.
I originally purchased this for my sister as a birthday gift. Unfortunately she was unable to go so I went instead and had a great time once o paid the discount fee pick my hotel it was smooth sailing. I did have to put a $150 damage deposit but overall I like the experience.
Absolutely easy to get in touch with, and fast to solve a problem
The experience with Redeem Vacations was GREAT! However the hotel we chose was not great.
The representative was quick to help solve an issue that I encountered!! Joshua provided outstanding customer service!
103 reviews matching