Your solution for daily relief and support. When discomfort becomes your daily companion, it is important to find support that can improve your quality of life. Our massagers are designed to provide targeted relaxation to areas such as the feet, legs, and back. Whether you experience stiffness or heaviness, our devices help promote comfort within 15 minutes a day. No medication, no complications—just effective support for a life with greater ease.
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Is ReliveX legit?
ReliveX (relivex.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 29% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the wonderful product for providing noticeable pain relief, noting that it helps significantly with back and nerve discomfort during daily routines. Consumers also appreciate the fantastic quality of the device, highlighting that it is compact, very simple to set up, and convenient to use every single day.
However, some people mentioned frustrating experiences regarding delivery delays and unexpected recurring subscriptions automatically added during the online ordering process. A few reviewers were also dissatisfied because the replacement gel pads wore out quickly and contacting customer support proved difficult.
Auto-generated from all reviews of this business. For reference only.
I have given 4* at this time, to cover admin, delivery, etc, but only into the experience of usage for 1 week. So far is promising but reserve judgement for the moment. Will return to rating the product after an appropriate time.
I’m 70 years old and I started using ReliveX immediately after getting it. Instructions and advice are easy to follow. I’m off the anti inflammatory medication for the first time in 14 years! It’s been a month now and my spinal stenosis pain symptoms have all but disappeared… customer service is amazing…I received an email answer to an inquiry within minutes of asking. I’m impressed! Thank you ReliveX!
I would have liked to have seen more instructions on how to re-start using it again after a completed session by using a different program straight away.
First I want to start off by saying this product does work! But I have a problem with how long it takes to get the product and to get supplies for the product. After a while some of the patches do not work on low but will work on a higher setting and then you can lower the setting to work continuously. Other than that I love this product. I have recommended it to several people who have tried it and love it also. It does help with deep muscle stimulation.
I received my product before they expected me to receive it! It's really easy to use and charges very fast. It has different modes that helps make it a more interesting experience. The best one I've bought yet.
Keep all correspondence regarding your order number- It makes it easier to communicte
The company keeps you abreast of your delivery. The product appears well made- I'm learning to use it properly for stenosis- it has illustrations that help. Only wish it had illustrations showing how to use for sciatica issues.
Great little device actually well made and packaged ,instructions in my opinion weren’t easily understood but after a bit of trial and error got there,good range of different settings and max power got quite a kick
On the whole would recommend
I am very happy with my ReliveX. I have had 3 major back surgeries with Harrington Rods due to Scoliosis and the 3rd one that I was hoping for better results has only caused me more pain. I take 3 pain meds and none help me much. I recently saw the ReliveX and decided to give it a try. I'm so glad I did because it gives me relief and I know that the more I use it, the more I'm going to get better. I received it August 4, 2026 and I've been using it twice a day as recommended. I highly recommend it. Thank you ReliveX!
Although it took a while to arrive the Relive X has been superb. After using it for over a month now, twice a day, it has eased my the pain from my spinal stenosis significantly. This has resulted in only having to take painkillers occasionally.
It's been so good my wife has started using as well for her neuropathy pain and is again fining pain relief in its use.
I must admit to being a little sceptical before ordering which delayed my purchase but I would now thoroughly recommend.
Excellent service with a great product, quality is fantastic and the Relive X is great piece of kit, i have only used a couple of times on my lower back pain but straight away i have noticed a difference so everything is good for me.
Customer service was quick and helpful. Still working on the order of doing things with the device, but it has been very helpful with my lower back where I had previous fractures.
This is fake
I made order and arranged payment.
Order not received and payment lost
I am warning others from dealing with this company and I did my best.
Reply from ReliveX2026-08-06
Thank you for reaching out, and we're sorry, paying for an order and receiving nothing, with no way to resolve it, is exactly the experience we want to rule out or fix immediately.
One important check first: there are unfortunately counterfeit webshops misusing our brand name. Our only official store is relivex.com and our only support address is [email protected]. Could you send your order number, the email address used at checkout, and a screenshot of your order confirmation to that address, referencing this review? If your order is in our system, it will be delivered or refunded in full right away. If it turns out you purchased from an imitation site, the team will give you what you need to recover your payment through your bank.
ReliveX overcharged ! 10 minutes ago bought the ReliveX and…
10 minutes ago bought the ReliveX and order a couple extra items which was extra pads and the charging case. When I looked at the total, it was incorrect you overcharged me $100. I tried to get this corrected by leaving a comment on your site on Facebook. I’ve also left you a email. This was all within 15 minutes. How is a person supposed to trust someone like this who waste no time charging someone’s account they didn’t even get my order correct.
Reply from ReliveX2026-08-06
Thank you for flagging this so quickly, and you're right to expect an equally quick correction, a $100 discrepancy between what you selected and what was charged, reported within fifteen minutes across two channels, should be fixed the same day, not defended.
Could you reply with your order number and the email address used at checkout? The team will compare your intended order against what was actually charged, refund the difference immediately, and confirm the corrected order to you in writing before anything ships. You can also reach the team directly at [email protected] and reference this review so this is resolved today, while your order is still fresh.
It took a little longer to get to me than I expected . Then I used it a week and didn’t feel anything. Then I got an email that showed exactly how to use it. I wasn’t turning the senses on right. After that, my husband noticed that after a few days I was standing up from sitting with no assistance!
What a first class service. The company was attentive throughout purchase to delivery and every question asked was responded to in a speedy manner and with professionalism. 5 * company
I am having terrible trouble with them they offered me 6 free pads to try it for longer so just told them to refund me for the 6 I ordered at the beginning. There reply was once opened they can't refund. So why give a 90 day refund option. Also I asked for refund for the extra warrenty they have said they can't do it as it's digital so this full refund is a load of crap. I have now told them I want to send my unit and everything back for a full refund. I believe they try to charge you the return postage which there is no mention of on there site. I will be opening a paypal dispute with them.
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You reply on here so everybody can see that you are doing something yet you don't reply to my emails with all the above details on it.
Unfortunately I have to add more you still have not replied to my emails sent. You come on trust pilot as if you are going to sort it but you don't. I have 4 emails that you have not replied to. I would seriously stay away from this company.
Reply from ReliveX2026-08-06
Thank you for laying this out, and we're sorry, each answer you received made less sense than the last. Opened pads can't be refunded, yet the guarantee invites you to try everything for 90 days; the extended warranty can't be refunded because it's "digital," yet a warranty on a returned device covers nothing at all. Neither answer holds up, and we won't pretend otherwise.
You've asked to return everything for a full refund, and that is your right. Could you reply with your order number and the email address used at checkout? The team will process the return — device, pads, and the warranty charge included — and confirm all costs to you upfront in writing before anything ships. Since you've mentioned opening a PayPal dispute, do reference it so the refund is coordinated through the correct channel without conflict. You can also reach the team directly at [email protected] and reference this review so this is handled with priority.