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Reman Transmission (reman-transmission.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-09-03.
Reviewers had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff members who guide them through the ordering process, ensuring they find the right parts quickly and answering every question with patience. Many consumers also highlight the affordable prices, smooth transactions, and overall reliable service that make purchasing automotive replacements remarkably straightforward. Some reviewers were not happy with receiving defective components that failed shortly after installation, resulting in unexpected and costly mechanic fees. A few other people also felt that customer support fell short when dealing with frustrating delivery delays and handling complicated, unresolved product issues.
Auto-generated from all reviews of this business. For reference only.I received a bad transmission. They promptly sent me a new transmission. It is running perfectly. Still waiting on a reimbursement check for the labor of having the bad transmission installed. I am promised that they are sending it and all will be good.
Thank you for your feedback! We apologize that the unit arrived damaged. We have agreed to reimburse the full labor amount.
The man that took my order over the phone was on the ball
Don was great! Very knowledgeable and more than helpful.
Mr. Jay knowledgeable and courteous. Handled himself with professionalism.
Very friendly and understanding customer service, Knowledgeable staff. Best price around. Awesome Warranty
Very knowledgeable. Help me understand what I was buying better great buying experience.
Sales associate over the phone was amazing and extremely helpful to all my questions i wish i knew his name but that man deserves a raise he sold me a 4l60e 4x2
Ordering process was simple, wish would give an expected delivery date before ordering thanks
My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purchase. I called numerous times trying to verify my Oder. Eventually Shelly ( A Supervisor) called me. She was unprofessional, she assured me that I was sent a tracking #. We exchange words Shelly got upset and cancelled my order. ( mind you the transmission was 5 miles from my house). Shelly ended up saving me $500. Reman is sending me emails every day for the core, I never received a transmission from them it was cancelled by Shelly.
They were very helpful on helping me find which transmission I need for my truck
Very helpful and courteous customer service representative name, Joseph.
TIM WAS GREAT AND SO HELPFUL! I called Tim back and before I could leave a message he was already calling me back. Speedy and knowledgeable! He handled my order with knowledge and ease. Go TIM!
The ability to find the correct transmission on the web page was spot on. Outstanding web page. Not only knowing you have identified the correct transmission on the web, actually talking to a specialist brought comfort in knowing you were purchasing a high-quality direct replacement. The web and talking to a specialist were misleading. the lead time to receive the transmission and the order was confirmed on the web and verbally was 14 days. it actually took 21 days. No one reach out to explain the delay. I had to call customer service to get an update. Charlie was very prompt and professional in his response and update on the status. I understand things happen that would increase the lead time. One improvement would be to send updates on the order status with a shipping update. The status when you log in doesn't actually provide an accurate status. All in all, I would recommend Reman Transmission.
Joseph was helpful and patient.
Fast easy ordering and multiple transmissions to choose from. The prices are very good as well.
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