Quick response
Quick response, timely, very easy to deal with !
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Reman Transmission (reman-transmission.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-09-03.
Reviewers had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff members who guide them through the ordering process, ensuring they find the right parts quickly and answering every question with patience. Many consumers also highlight the affordable prices, smooth transactions, and overall reliable service that make purchasing automotive replacements remarkably straightforward. Some reviewers were not happy with receiving defective components that failed shortly after installation, resulting in unexpected and costly mechanic fees. A few other people also felt that customer support fell short when dealing with frustrating delivery delays and handling complicated, unresolved product issues.
Auto-generated from all reviews of this business. For reference only.Quick response, timely, very easy to deal with !
I did have a bit of trouble with the electronic signature but Tim resent the confirmation page and it worked the 2nd time. Probably me not understanding how it worked. Anyway, the order has been accepted and I'm quite pleased. If you can speed it up a bit I would be most grateful because I live 60 miles from the nearest big town and my truck is my only vehicle. There was a young lady also involved who took the original order & deserves kudos for her assistance. It took only a couple of minutes to confirm the correct part and that it will be available in about 2 weeks. She was also a good conversationalist. We chatted a bit while she did her work. A very good experience. I am impressed that you provide a 5 yr warranty without mileage restrictions. That in itself is worth doing business with you. The reasonable price[anything under two grand is reasonable [especially on a limited fixed income] was also a great selling point. Thank you very much!!!
Pleasant, knowledgeable, and accurate.
Great prices. Curtious customer service very helpful
Good tranny but was missing o-ring had to drop tranny again to add one ,so I was charged $250 extra. Tried to get warranty, but shop was no help and everything at reman transmission was just too complicated I think they do it on purpose just to discourage you and I guess sometimes it works. Edit: Thank you for your quick reply but just say there was a delay implies there was a resolution but to date there has not been a resolution and I am still out $250 I already spoke with someone at the time and I shouldn’t have to go back and forth with the shop and Remen over this simple mistake on Remen’s part … thanks Update : transmission is now leaking . I don’t even think I drove 200 miles.It just sits now in the drive way waiting till I get time to take it back to the shop .
Thank you for your feedback ! It appears your warranty claim was handled back in May. We left countless voicemails and sent multiple emails, with no response which resulted in the delay. Should you have any further issues please do not hesitate to contact us.
Horrible horrible. After they took my order about 30 minutes later, they call me and told me I have to pay an additional $100 because I provided a residential address once I provided my commercial address they wouldn’t believe that it was a commercial address long story short I cancel the order
Thank you for your feedback! According to Zillow this is a house. We have processed you refund as requested.
So far the phone operator on your end did a good job of getting things going.
My oreder went easy and was shipped within a week answered any questions I had
If I could give it a zero I would. Reman Transmission sent my mechanic two defective transmissions without codes and strategies. I am now dealing with 4 related companies trying to get my money back. This is a shady company sending shady parts. Don’t walk -run from this company!
knowledgeable staff, quick turnaround
The guy that I spoke to who made the purchasing process very simple and answered any questions I had. He explained the warranty details very good. Have no complaints with the purchasing process, but I will write another review after I get my transmission. And review the mechanical side of this process
The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping details, and answered every question I had. I haven't got the transmission yet so I can't speak on the product but the sales rep was awesome!
Shelly Is Awsome, Great Customer Service!!!
Great prices and customer service was right on point. Thanks Joseph for the help.
Very polite and helpful being even called back to make sure I got the right part. I am very happy and would recommend this company
Got it out quickly but failed to let me know when it left. Other than that 👍👍
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