Probably the best AI caller I've used
Probably the best AI caller I've used. Simple and advanced at the same time. highly recommend
About Retell AI
Data updated- Website
- retellai.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 0% (0/2)
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About this business
Platform for creating AI phone agents. Discover the new way to build, test, deploy, and monitor production-ready AI voice agents at scale.
Written by the business, not verified by us.Is Retell AI legit?
Retell AI (retellai.com) has a 4.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, highlighting its remarkable value for building automation tools. Customers frequently praise the highly intuitive user interface and incredibly natural-sounding AI voice agents that make building and deploying solutions completely seamless. Consumers highlight that the platform consistently saves valuable time, simplifies complex workflows, and provides strong reliability for daily business operations. Though some reviewers noted a learning curve, mentioning that the system is not entirely beginner-friendly and requires some initial figuring out. People also pointed out that achieving the best possible results involves careful prompt adjustments, thorough knowledge base tuning, and proper configuration.
Auto-generated from all reviews of this business. For reference only.What people say
Perfect platform future of call center.
Wonderful!
This has everything I need for my clients, very easy to use platform, wonderful!
I'm a tech guy
I'm a tech guy - complicated systems don't usually faze me. But I've been genuinely stumped by how some AI voice platforms overcomplicate their setup to the point of absurdity. Retell is the complete opposite. They've built something so elegantly simple that non-technical users can handle it, while still giving power users everything we need. Beyond the ease of use, Retell stands alone in their honest approach. No convoluted reseller models, no price inflation, no unnecessary middleware - just a platform that works seamlessly. After vetting every major competitor, Retell is the only one we confidently recommend to our clients. They actually get it.
The best value for a complex agent
It costs more than the other option I was piloting, but it solved all the big problems I had with the other option, which was not having a good way to deal with latency, and not having the option to change the LLM.
great fantastic
Game-Changer for AI-Powered Calling
We integrated Retell AI directly into our CRM platform, and it's been a brilliant experience. As a CRM-based startup, we needed a voice AI solution that could sit natively within our system — handling calls, updating records, and triggering workflows in real time — and Retell delivered exactly that.The voice quality is natural, latency is virtually unnoticeable, and the conversation flow is so smooth that our users' clients often have no idea they're speaking with an AI. It blends seamlessly into the CRM experience, making every call feel like an extension of the platform itself.Integration was clean and efficient. The API documentation made it easy for our dev team to connect call logic directly to our CRM pipelines — from lead qualification and appointment setting to follow-ups and status updates — all automated without missing a beat. The customization options gave us full control over scripting, tone, and conversation branching, which was critical for tailoring the experience across different industries and use cases.What really sets Retell apart is how well it handles real conversation — interruptions, pauses, complex decision trees — all managed flawlessly. That reliability gave us the confidence to roll it out across our entire platform.
The conversation flow agents are very…
The conversation flow agents are very good
Retell has been my first choice for Voice Ai Agent where reliablity and easy of use matters.
Retell has been my first choice for me and my voice AI clients. Where Retell really stands out compared to other providers is the reliability and uptime. In my opinion, Retell has the best user experience and proven stability. I'm running now way over a year Voice AI agents for Clients, without any problems.
Swapped from another service that was…
Swapped from another service that was not working any longer. I remember the set up on the other service was a full week of typing testing typing. With Retell AI it was 10 minutes to have an active bot doing exactly what I needed. Very impressive.
Best Overall AI Workflow
Straightforward to use and they always launch consistent updates. Very user friendly.
Easy to use
Easy to use, lots of features, everything I need.
Its an exceptional service.
Something that I loved in Retell is its…Human like voice and latency
Something that I loved in Retell is its human like voice and low latency. I also like the feature of creating an agent with just a prompt.
excellent!
Very solid developer-oriented platform
Very solid developer-oriented platform. Takes care of a lot of foundational technology pieces to build great voice AI agents.
Retell AI is the Best
easy to use and practical application
That's very easy to use
Fantastic app
Fantastic app. User-friendly interface and very easy to build my agent.
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