PROPEL EV

Best E-Board company on the Market

Customer service is wonderful! These guys always go above and beyond to make my experience an exceptional one.

AMAZING

Loss of words. Customer service is really fast and really helpful. Shortly about the board: I love it!

I live in a small town in British…

I live in a small town in British Columbia Canada! Considering this board had to come over by boat! A month to wait was okay with me! Not I suggest putting a waning on the unit that I could cause serious injury lol! I broke my collarbone, elbow & fractured wrist the first time riding this thing, at least upload a safety video to YouTube and maybe a how to work the controller! But all in all, I love it

I always tell people that if they are…

I always tell people that if they are going to buy only one board to buy the propel Endivor 2GT. It is simply the best packaged board in the market. One board that does it all.

Love the propel pro.

The best customer service by far!

The best customer service by far! Not only they make awesome and reliable products but also the customer service is amazing, I’m glad to be part of this community.

Well so far after giving Propel $1200…

Well so far after giving Propel $1200 for a Pivot GT they emailed me the next day and said it was only available from China and it would take about 2 months to ship. (Website said available in LA warehouse) I asked them to cancel my order and I have not heard from them for the last 5 days. I have been very cordial and only asked for a response.. Crickets.....I will say that Vivian was very nice the one time we did communicate.

vivian was very helpful with email…

vivian was very helpful with email assistance but it would be better if you had someone trained and authorised available to do repairs

Halo

Halo I had several problems (still have) with invoice becouse this purchase was made on my company (not privat). All other is OK.

Board is pretty good but there are two…

Board is pretty good but there are two different types of FOCs that are not clearly states on the website. The default (race) type which has is very twitchy in the 20-30mph range and another one with a more smoothened curve that has fixed the twitchy issue. Tlitbis advertised on the website that the smoother version is the default however this is incorrect, and the twitchy version is sent as default instead. When contacted afterwards it was stated that the smooth one would need to be purchased in addition and with shipping to a non US country equates to another couple hundred bucks. Also, insane amount of time to recieve board after purchasing, as in nearly 3 months. Would I purchase again, nope. I would go for the Acedeck

He has a disease

He has a disease, the gears click while driving. As soon as you have bought the board, the customer service lets you go and they do not answer. But anyway, the board itself is really good apart from these.

Excellent products and the customer…

Excellent products and the customer service department went out of their way to help me repair a skateboard that was run over by a car. I was very impressed.

Shipping was very quick

Shipping was very quick. The Propel Pivot GT is a good board. I did send Propel an email asking some questions about the board and never got a response. The product doesn't come with a user manual and the online manual is very vague.

Very fast and kind customer service

Very fast and kind customer service. I had an issue with my battery draining because of the light kit, and i contacted propel, they pin pointed the issue and sent a little motherboard that fixed it instantly. Great shipping speed as well

Best Customer service fast and…

Best Customer service fast and friendly. Than the Endeavor GT are a Beast! Nice to curve and stable and fast! I love it and no loose screws or bolts. Its my curvy tank!!!

Quick Delivery Quality Product

I recently ordered replacement tires and tubes for my Propel skateboard. The quality matched, if not exceeded, the original tires. I'm very happy with my experience and will continue to be a happy customer for the foreseeable future.

Propel refused to cancel order 1 minute…

Propel refused to cancel order 1 minute after placing it. The order did not show shipping costs until after order was placed and the shipping cost was ridiculous. They ignored my follow up emails trying to cancel.

One of a kind suspension, Greatness !

The suspension system on this board is the Best. I ride on the streets of New York City. There are large pot holes and metal plates. I'm able to ride over them with much much more safety than a regular skateboard trucks. The botad itself is already amazing in it's design. The power and distance is quite enough for me under any circumstance. Although it's heavy, but all things with large batteries are. I love this board. Just a little peeve is that I would like the wobble to be more adjustable or tighten more. Overall, it's a Great board.

Bruno P M SoaresCanada · 2 reviews · Experienced 2023-12-13 · Posted 2024-02-03

I had the WORSE commercial experience…

I had the WORSE commercial experience ever trying to purchase from Propel EV. They are basically a Chinese company with Chinese business practices, travestied into a UK/US VPN website. NEVER buy from them. I can send all documents, email conversations and prints to you to convince you NOT to do it. Soares_bruno at hotmail.com.

Build quality is fine but replacement…

Build quality is fine but replacement parts are subpar. Drive belts break very often and communicating with customer service is difficult. Had to make my own part because explaining and sending pictures of what part I needed was to difficult for them to understand.