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PROPEL EV

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122 reviews

4.2122 reviews
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About PROPEL EV

Data updated
Website
ridepropel.com
Category
Sports
Location
China
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
0% (0/17)
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About this business

Propel EV builds some of the finest electric skateboards on the planet with offerings from entry level to complete pro. Our primary focus is on safety, innovation and unrivaled customer support.

Written by the business, not verified by us.

Is PROPEL EV legit?

PROPEL EV (ridepropel.com) has a 4.2 out of 5 rating on OK.one, based on 122 user reviews collected here. It is listed under Sports and its reputation is good. 74% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

The 3s endeavor

The 3s endeavor, saved my life from the death wobble the other day I felt my the adrenaline a whole hour after. The suspension got a much need shock absorber compared the to 2s. The torque got beefed up, this one you gotta sit low and lean more forward cause it’s hits when you full throttle it, the controller is smoother feels better by all Means. I gotta say that it is the climax of my day every day I go to work. The price is solid for what you get, I like that you don’t have spend your entire wallet to have fun 🤩, fun toys should be affordable and this toy fits affordability. Best investment ever! Much love ❤️ for making this world a funner place.

Poor Customer Service

Propel sent me a great looking board, though with manufacturing defects in the wheel bearings. As I attempted to fix this issue with their service department, I was consistently flooded with denials of the wheel bearings being a manufacturing defect, despite their admittance that the problem did originate from the manufacturing process. As I tried to have them send me two new wheel to right the issue, they simply stopped responding to my emails. I am very dissatisfied with their customer service, and my board still remains defected.

Let me start off by saying the Propel…

Let me start off by saying the Propel Rucus gets 5 stars for the board itself. It’s amazing! I was in a sling with a separated shoulder when it arrived so I put it into 1st speed and went from there. By the time I was out of the sling I was cruising in 2nd speed which takes me to 15mph. I’m now in 3rd speed that goes 25mph and when the battery starts to go down I will go to 4th speed and haven’t made it past 30mph. It accelerates very fast and brakes fast as well. Grass isn’t an issue and neither are hills. I just like being able to carve both uphill and down. It takes a while to dial it in to your liking. If you want a tight turn radius then looser on the settings and if you want speed then tighter on the settings. Customer service was a bit hit or miss. When they responded it was great and when I “slipped through the cracks” I really slipped hard. It took about 4.5 weeks for the board to arrive and for that it was a solid 1 star.

Shipped with defective battery

Took 5 weeks to ship, replacement battery mailed to wrong zipcode. Customer service was responsive via email but a lot of waiting on product. First board had a bad battery, worked 3 days then wouldn't start. Replacement sent but requires a few tools beyond screwdriver an allen wrench that I haven't obtained yet. Hope everyone else's experience is good, probably just bad luck for me.

Self Service Warranty

I disliked the fact that I had the board for well under 1yr. I actually had it a few months and the range of the board cut itself in half. Rather than allowing me to exchange the board, I was turned into an involuntary expert on the device. I was given instructions on how to basically disassemble and reprogram the whole board. I now literally have enough replacement parts to rebuild a board. I rather wold have just suspended the warranty and waited to exchange the board and got a board that gives me the range I was promised. The board itself is a functional work of art and does everything it should as advertised. The electronics need some work.

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