Rocket Loans

Hi Donald! We're so happy to hear you had such a perfect experience with us! We truly appreciate your kind words.

Hi Lawrence! We're so happy to hear that you found our site easy to navigate and that your borrowing experience was straightforward and problem-free. Thank you for sharing your positive feedback!

We are so happy to hear that our process made obtaining your loan easy and straightforward, Ruth. It's wonderful to know that we could simplify things for you, especially after you had been putting it off due to paperwork concerns. Thank you for choosing us and for sharing your positive experience!

Thank you for taking the time to share your positive feedback, Raymond! We are so happy to hear that your experience was easy and fast! We appreciate your kind words and are always here to help with your personal loan needs.

We're happy to hear that our service was organized, efficient, and that your money was delivered promptly. Thank you for your positive feedback!

Hi Barb! We're so glad to hear that your experience was super easy and that you received your funds quickly! It's fantastic to know that our terms were reasonable and that you found the process enjoyable. We appreciate you sharing your experience.

Hi Sam! We are so happy to hear that our team made your experience easy and smooth. We truly appreciate your kind words and positive feedback!

Hi Alicia, Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your frustration. We want to clarify our same/next-day funding message. We do fund quickly once loans are approved and verified. The verification process can take time depending on individual circumstances, and we're committed to being transparent about that timeline throughout the application process. We also hear the frustration about the financial pressures that bring people to seek loans in the first place. We take that responsibility seriously, and we know how vulnerable it can feel to share your financial information. The documentation and verification steps we use aren't unique to us – they're required by federal lending regulations designed to protect both you and us. Your credit score is absolutely important, but it's just one piece of the puzzle. Lenders are required to verify income, assets and employment to ensure loans are affordable and sustainable for our clients. It's not about distrust – it's about responsible lending. We're concerned to hear about the escrow issue you mentioned with your mortgage. That doesn't sound right, and we'd like to connect you with the right team to look into it for you. We respect your decision not to move forward with Rocket Loans. However, we're here if you'd like to discuss your concerns further. You can respond to our request for more information from you through Trustpilot or contact us directly. For Rocket Mortgage questions (including your escrow concern): Phone: 800-603-1955 Email: [email protected] For Rocket Loans questions: Phone: 800-333-7625 Hours: Monday – Friday: 9 am – 7 pm ET, Saturday: 9 am – 6 pm ET Email: [email protected]

Hi Scott! We're so glad to hear that signing up was easy for you and that you experienced a quick response time on funding. It's wonderful to know our staff provided great service! We appreciate you sharing your positive experience and are happy to assist you with any future needs.

We're thrilled to hear that you found our site easy to use and that your experience was fast and efficient! We appreciate you sharing your positive feedback and are here to help with any future needs!

Hi Anita! We are so happy to hear that our team was able to provide you with such a positive experience. We always strive to provide thorough assistance, and it's wonderful to know that we guided you effectively through the loan process. Thank you for your recommendation!

Hi Fernando! We're so glad to hear that we made the loan process easy for you. Thank you for your wonderful feedback and we're always here to assist you with any future needs!

Thank you for the great feedback, Donald. We're glad the process was fast and straightforward for you. Our goal is to make getting a personal loan simple and convenient, so we're thrilled you had such a smooth experience! We truly appreciate your recommendation.

Hi Garrett, thank you for your wonderful feedback! We're so happy to hear that you found the navigation easy and the process user-friendly. We strive to make every step as simple and clear as possible, and we really appreciate you taking the time to share your experience!

Thank you so much for sharing your experience, Stephanie! We're so glad we could be there for you when you needed us most. It's wonderful to hear that the process was quick and easy. We appreciate your recommendation and if you ever need assistance in the future, we're here for you.

Hi Deborah, thank you for sharing your wonderful experience! We're so happy to hear that the process was user-friendly and simple for you. It means a lot to us that our team took great care of you. We truly appreciate your kind words and are thrilled to have provided such a positive experience!