Rosegal

Alisa LevensteinCanada · 1 review · Experienced 2024-08-09 · Posted 2024-08-09

No one answers their Customer Support…

No one answers their Customer Support Line. I have tried 3 numbers! At first I reached an automated call centre, that told me I had wo a Medic Alert system, and press 1 to claim your system. I pressed 2 and it continued offering me the Medic Alert system, like I was in a loop with them. I will never uy from Rosegal again if they don't respond.

Angela RomeroUnited States · 1 review · Experienced 2024-08-02 · Posted 2024-08-02

I recently ordered a dress from the app…

I recently ordered a dress from the app and I got a reply email saying the item I've been shipped. They gave me a confirmation number, and then it says this "Your shipment is delivered by .The package should normally take business days for normal country to arrive (approximately). However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company." The most important thing was to make sure that I got this dress before a certain day, and it said when I made the purchase that I would get an email that would give me an estimated date of arrival. I'm sooo frustrated by this error. I've never bought from them before, so we are off to a bad start. I will update this review when I receive the dress

BluejeansUnited States · 4 reviews · Experienced 2023-07-14 · Posted 2024-07-09

You never know what you're going to receive

I've ordered from Rosegal and a couple of it's "offspring" a few times now. I would have to say the results have been mixed. Very few of their products are described ac06curately or are as pictured. Fabrics run from scratchy to double knit synthetics when described as cotton blends or T-shirt fabric. Colors represented in the pictures tend to actually be darker and/or washed-out. I've given more of their products to charities than I have kept, it's been very disappointing, I don't even shop their sites any longer.

tasarah whiteUnited States · 1 review · Experienced 2024-06-01 · Posted 2024-06-29

Trying to get a refund on items from…

Trying to get a refund on items from them is impossible their website is broken and customer service number is none existent the item came days after it was suppose to arrive the item was cheaply made and did not fit right! Do not buy here I paid $39 and can not return because of their incompetent website! It does not provide a return address

Returns difficult

Ordered several items, keeping 3. Finding it difficult to return unwanted items. Any help greatly appreciated.

If I could give zero stars I would

If I could give zero stars, I would. Purchased items as a present for my wife. They arrived in a couple of weeks and were terrible quality. When you think of Chinese sweat shops, these are the sorts of clothes I think of. Nothing like the photos or description, poor stitching, very thin cheap materials and just general tat. I saw in another review that someone stated they are the standard of things you get at a carnival or travelling fair and I couldn't think of a better way to describe them. The worst part was the customer service. Trying to work out how to arrange a return was not straight forward and I had to contact customer support. Several days of back and forth responses with them refusing to provide a returns address and trying to get me to accept a part refund and just to keep the items to donate to charity. The fact they dont even want their own clothes back and offer this just shows how cheap they are to make and send out. Finally after several days of arguing they succumbed and provided an address and confirmed the return is at the buyers own cost and they must be returned in 7 days. I live in the UK and the returns address is in America! That's right, you read that correctly, they ship from China but the returns address is America, unless you live in Spain and then they give you an EU address to make a return. Needless to say, it was more expensive to return the items than it was to purchase them in the first place (which I believe is the whole con in the first place, provide rubbish clothes and hope people will accept a part refund and not make a return so they maintain making some form of profit). Reluctantly I have had to accept a part refund and I will stick them in a charity bin. Utter rubbish, AVOID at all costs, you will regret it if you have problems, but if cheap ill fitting tat and terrible customer service is your standard, then Rosegal is right up your street.

Melissa MorinUnited States · 1 review · Experienced 2024-05-07 · Posted 2024-06-03

Order was “in process” for 3 weeks…

Order was “in process” for 3 weeks before I emailed and they finally shipped out. Took another month to get to me and when it did it was horrible quality. The dress I ordered was a high-low. This dress was a low-high(the low part was in the back of the dress!!!!). Will never order from again.

Ordered a really cute swimsuit

Ordered a really cute swimsuit. After ordering the swimsuit the site said the order was "processing" for over a week. Come to find out, the product was out of stock, not "processing". Now I have a package with an order number that can't be tracked.

lovely cloths for plus size ladies

i love the clothes from rose gal its my perfect style i want to buy everything from gothic to summer cute the materials can be a little on the cheap side but still worth it very hard to make a return but rose gal reached out to me and did resolve my problem cant wait for my next order to come

Chartier JohnUnited States · 1 review · Experienced 2024-04-02 · Posted 2024-04-08

Beautiful/Flattering Light Weight Dress

I bought the maroon color dress. I like that it is light weight and flattering. I am 5'7 and 217 pounds (not where I want to be, but going on vacation) & in my mid 40's. The dress is light weight, flows nice. Doesn't focus on my arms or stomach. I like the top stretchy fabric, it helps flatter you in the dress. It's modest and comfortable. I bought for our family Hawaii trip. Looks cute as is or with jean jacket. The only thing that would make this dress better would be if had pockets!

Great brand

Great brand, high quality products. I always buy my clothes from Rosegal and I'm very satisfied

Everything was beautiful and form…

Everything was beautiful and form fitting loved it 😍

I am beyond happy!

I am beyond thrilled I purchased this dress! I was reluctant to order this dress since I had no way of trying it on first. I used to wear dresses when I was younger and......thinner. Because of the past years of getting larger, I felt dresses no longer looked good on me, so I quit wearing them. This dress fits true to size and was long enough to cover my lower legs. The sleeves are nice and not too tight. It flows and hangs perfectly. I am now so happy to be able to wear dresses again because of this dress! I now want to order more in different colors!

Great service and very efficient website

Danaë LovecraftGermany · 6 reviews · Experienced 2023-07-13 · Posted 2024-03-27

Been using so many pieces by them

Been using so many pieces by them, and I love every single one of them.

Very very good

Very very good! I love Rosegal

I love Rosegal

I love Rosegal, the products are always great quality and the delivery time is always good. What I like most about Rosegal is the fact that there is a big selection of clothing which caters to everyone’s different styles.

Love this dress!

I've waited to write the review until after laundering this dress so I could write a complete description. The design of the dress is comfortable and flattering. I love that there are pockets.

Muy buena experiencia

text: It fits perfectly everywhere. The dress length hits the top of my ankle and great with white, canvas tennis shoe or flats. The sleeve length hides the part of my biceps most women don't care for. I ordered the dark navy blue dress which the fabric is thick enough to hold it's shape but light enough to breath. It washes well with some very slight wrinkles that most can be removed by running your hand down if done immediately after removing from dryer. I still like to iron for a crisp look but not necessary if hanging outdoors. The price is a good value even if I just wear for one season. The dark blue dress could be worn into fall with short boots. I've already worn 5 or 6 times and I've just had 2 1/2 weeks. Great grab and go quickly dress. I am considering ordering another color since it's so comfortable and flattering.

Rosie WiseUnited Kingdom · 1 review · Experienced 2024-03-25 · Posted 2024-03-25

Great company

Great clothes. Does some wonderful vintage items. Love this company