Rubber B - Official (rubberb.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 89% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
T
TB · 30 reviews · Experienced 2024-11-11 ·
★★★★★
A+ fast service and shipping
A+ fast service and shipping, very happy with product!
Reply from Rubber B - Official2025-01-07
Thank you for the excellent review! We are very happy you are enjoying your Rubber B strap and the matching luxury customer service we aim to provide...
Have a wonderful day.
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
R
Reed · 4 reviews · Experienced 2024-11-07 ·
★★★★★
Black rubber strap for Rolex sub!…
Bought the black rubber strap for submariner and the ability to use the Rolex clasp is awesome. The watch looks great and feels great and the rubber strap is very nice. I look to purchase a white strap soon!
M
MPS · 3 reviews · Experienced 2024-11-01 ·
★★★★★
Great Band for Rolex Daytona
I purchased a black band for my Rolex Daytona. The fit is perfect and the band uses the original clasp. I considered getting a band for either my Daytona or Oyster Perpetual Benjamin showed me the band on both watches and I decided to put it on the Daytona. Frankly, it breathed new life into the Daytona which had been sitting in a closet for a while. The watch is now lighter and more comfortable than with the original stainless steel band and it looks great. Highly recommended.
Reply from Rubber B - Official2025-01-07
Thank you for your very detailed review! We hope you continue enjoying the Rubber B for your Daytona wherever your adventures take you!
Have a wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
D
Dane Ruberto · 1 review · Experienced 2024-08-27 ·
★★★★★
They lied to me about the strength of the strap, and refused to refund.
I bought my watch (Tudor Black Bay Pro) partially based on the fact that it is compatible with RubberB straps. I appreciate a solid rubber strap, and was told that RubberB was quality. Unfortunately, I would find out the exact opposite. I ran a quick 9 hole golf round near my house, and was quite tired after a long week of work. I slipped on the morning dew during my drive, and hit the ground palm down and slid. When my wrist slid across the ground, the RubberB band broke so quickly that I didn't even notice! I went the next two holes before I even noticed the watch was gone. Luckily, the group before me found my watch and brought it to me, thank god for good people! I immediately messaged RubberB customer support, letting them know the band failed very quickly, without me even noticing. Instead of replacing it free of charge as they should, they sent me a paragraph about how they "test their bands to extreme torsion levels" and that I must be mistaken about how my band broke so quickly. They also told me that only the Rolex bands have fibers running through them, preventing them from tearing like mine.
My issue isn't necessarily the cost of the half band replacement that they made me pay for ($155), it's the fact that I can't trust this band ($300) with my $4k watch. If it could break at any time, it isn't worth wearing.
I told them that it's unacceptable for them to advertise a "lifetime warranty" and deny me immediately because the band is supposedly unbreakable, when my band broke without me noticing. Their response was to charge me for the half that broke and offer absolutely no support.
Needless to say, this will be the last time I buy from, or recommend, RubberB products again, unless they are willing to reach out and make this situation right.
Reply from Rubber B - Official2024-10-22
Hello Dane,
Sorry to hear your feelings here. When you notified us that you had slipped and fell, we instantly replied. We care deeply, always answered your emails the same business day, and provided you a thoughtful exception of splitting a pair so you could purchase the single side you needed and would not have to order an entire new strap set. However, we cannot provide a free replacement strap for your case, which was not a manufacturing issue but rather an anomaly of your strap being torn in a situation that is beyond typical wear.
Rubber B has been providing specialty rubber straps to the public in very large quantities worldwide for over fourteen years. We have a wonderful base of customers who frequently return to purchase additional or replacement straps after an average of 5-6 years for the Tang Buckle Series like yours (retiring them for aging patina or suppleness issues, not for tearing)... Manufactured 100% at the top Swiss factory in the luxury horology industry (same factory as Hublot, Omega, Richard Mille OEM straps), using the finest and most durable vulcanized rubber in existence today, Rubber B straps are built for the most discerning client to enjoy in their limitless sport and aquatic lifestyles under normal circumstances. The fact that your strap was torn across its body is in contrast to its nature and could only happen under extremely rare unusual force.
Consider that Rubber B has a lengthy record of quality (95% five stars by verified buyers) over the past 14 years, proven by the lack of complaints in large numbers among all various review websites.
We do not understand how your strap could possibly rip in two. It was so unusual that it was discussed amongst our customer service agents as shocking. The supervisor wished to help you in some way, so the half-strap solution was organized on your behalf. It is regretful that you were not happy with this solution.
Additionally, we do not advertise any warranty anywhere whatsoever. Our warranty is limited to our long-term reputation.
We wish to extend our genuine wishes that you will see the true and typical lifespan of your new Rubber B strap over the coming years, as it is meant to bring you great enjoyment.
Sincerely,
RB Customer Care
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
F
Francois P., South Africa · 3 reviews · Experienced 2024-09-03 ·
★★★★★
Huge disappointment with Swimskin Rubber B
I bought a Swimskin Rubber B strap for a Deepsea a little more than a year ago. Was extremely happy - but not for too long. The fixed strap loop just broke about 2 weeks ago. Also the thread of the strap is being worn away by the Velcro strip underneath - this would happen of you have a bigger wrist like mine or prefer a loose fit. I’m an old guy not doing active sports etc and expected at least 4-5 years of service from this strap. I also don’t abuse my watch or strap but I do wear it almost 24/7 most of the time. The thread being worn away by the Velcro is definately a design flaw and the strap loop that broke is baffling. I sent pictures to Rubber B and they said they offer no warranty and they’ve never seen these problems before. As courtesy gesture they offered me a 10% discount if I want to buy a new one. This is really bad customer service in my opinion - especially because I should get a lifespan of 4-5 years from the strap. So I paid usd300
+ postage for a strap lasting a year. As much as I like the strap I won’t ever support Rubber B again.
PS. Please note they do not offer any warranty. That says it all. In contrast another supplier of high quality rubber bands offer a lifetime warranty. A premium product with no warranty says everything a prospective buyer should know
P
Phil Soon · 3 reviews · Experienced 2024-07-10 ·
★★★★★
Terrible Experience – $575 Lost and No Support from Customer Service
I purchased 2 straps and a buckle from this company, totaling $575. Unfortunately, the parcel never arrived, and the whole experience has been nothing short of a disaster. After waiting much longer than the estimated delivery time, I reached out to their customer service, expecting a quick resolution. Instead, I was met with slow, generic responses that offered little to no help.
Despite multiple follow-ups, I was either ignored or given vague answers that did not address the issue. It’s clear they have no interest in resolving this situation or ensuring customer satisfaction. I’ve been left in the dark, out of pocket, and with absolutely no product to show for my purchase.
What’s most frustrating is the complete lack of accountability. They didn’t offer a refund, replacement, or even a sincere apology. It’s honestly appalling that a company operating at this price point can be so dismissive when it comes to resolving customer issues.
If you’re considering making a purchase here, I strongly advise against it. Save yourself the headache and stick to buying from a physical store where you can ensure you actually receive what you paid for. My experience has been a huge waste of time and money, and I wouldn’t recommend this company to anyone.
Update: I have not received any of my money back from PAYPAL. You have my money and I have no straps. You should be very careful with the way you respond to complaints. Insinuating that I am a ‘thief’ won’t be taken lightly.
Again, keep well away from this scam company!
Reply from Rubber B - Official2024-09-05
Hello Phil,
Your story should kindly include all of the facts. The moment you reached out to us, we initiated a UPS investigation. We are reachable via telephone and email for live human assistance without delay on all correspondences, as you know. Unfortunately, you decided to make a credit card dispute (chargeback) during the investigation period.
We always provide a replacement shipment after the UPS period has passed. However, once we received notice from PayPal that you had bizarrely reversed the charge, there was nothing further we could do. The normal routine (like all other customers over the past 14 years) would have been to wait the 8 days UPS asked for in to locate the package, and then you would have immediately gotten a new replacement shipment. Your unusual behavior set us aside, causing a misunderstanding on both sides and putting a wrench in the wheel.
Additionally, there was a period of phone calls where we gladly helped you place your order in advance of your purchase because of some IT problems with your browser on our website.
In summary, we helped you with excellent service before and after your order, but you caused a problem by not waiting the 8 days UPS investigation period, causing us to lose our straps forever, and lose the money for them as it was given back to you by PayPal.... . So you have your money, and we have no straps. And now, you feel the need to also give us 1 star to add insult to injury?
In all honesty, Mr Soon, it would be nice if merchants could rate their customers online for the protection of other merchants in the future.
FURTHER REPLY: PayPal notified us that you are received the funds back in your account. Please check with your bank again to confirm this, as the banks always cause unnecessary delays (not us) in showing credits on statements. Thank you.
Very sincerely,
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
c
customer · 27 reviews · Experienced 2024-08-14 ·
★★★★★
Great Tone Of Red
Amazing & Perfectly Tone Of Red.
M
Michael Graber · 1 review · Experienced 2024-07-24 ·
★★★★★
Got the universal 22mm blue/white…
Got the universal 22mm blue/white alligator…just beautiful with a biel (light blue) Christopher Ward Bel-Canto. Just love it!
J
Justin Quan · 1 review · Experienced 2024-07-01 ·
★★★★★
Amazing quality
Amazing quality, fit, and finishing.
The quality and comfort of the band is well worth the premium. Hoping they release more oem deployment compatible models for OMEGA in the near future.
Am definitely going to buy more very soon.
Reply from Rubber B - Official2024-07-10
Hello Justin,
Thank you for your excellent review! We hope you continue enjoying your Rubber B for Omega wherever your adventures take you!
Have a wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
N
Nolan · 1 review · Experienced 2024-06-14 ·
★★★★★
Amazing quality, fit, and finishing.
If there’s any trepidation about spending much higher amounts of money on Rubber B model-specific bands, rest assured they’re worth the price of admission. Amazing fit and quality on my Seamaster 300 Heritage… the perfect compliment to a watch for which Omega doesn’t make an OEM rubber strap. Although I purchased the Rubber B buckle, I ended up putting an OEM 18mm buckle on to complete the look. I’m very happy.
Reply from Rubber B - Official2024-06-24
Hello Nolan,
Thank you for your detailed review! Using the OEM buckle from Omega is a wonderful way to top off the stunning integration. We hope you continue enjoying your Rubber B for SM300 wherever your adventures take you!
Have a wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
L
Larry Pigg · 1 review · Experienced 2024-06-13 ·
★★★★★
They are true professionals
They are true professionals. I e purchased several straps over the years. All have been excellent. Return policy is fair and prompt.
Reply from Rubber B - Official2024-06-24
Hello Larry,
We truly appreciate you taking the time to share your experience with Rubber B as a long-term client. We are very happy that our service has always met your expectations. :)
Wishing you much continued enjoyment!
Sincerely,
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
G
Gavin White · 8 reviews · Experienced 2024-05-14 ·
★★★★★
Fantatsic fit and finish
Quick, speedy service and a suburb fit to my Rolex 14060m submariner. It gives a summer sporty vibe and adjusts for those hotter days missing on the old bracelet. Quality in no way cheapens the look; it is literally made for the job. I'm delighted with the strap and the new vibe given to my old classic.
Reply from Rubber B - Official2024-05-30
Hello Gavin,
Thank you for sharing your opinion of the quality product and service you have come to experience from Rubber B. We truly appreciate you taking the time to share your thoughts with others!
Best Wishes,
Your Customer Service Team at Rubber B
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
A
Aziz Tayyebi · 1 review · Experienced 2024-04-23 ·
★★★★★
Purchased a rubber strap for Submariner
Purchased a rubber strap for Submariner, from UK, online. Simple to navigate the website, find the right strap and work out size. Took just two days to arrive (to UK) with full tracking details being provided immediately. And of course, actual strap is of highest quality, fits perfectly and looks made to measure for the watch. No possible room for improvement. If you fancy a new look to your Rolex with a rubber strap, don’t think twice with Rubber B. Maybe some different colour straps could be interesting…!
Reply from Rubber B - Official2024-05-30
Hello Aziz,
We truly appreciate you taking the time to leave a thorough review and that your service experience so far has been up to expectations. :)
Wishing you much enjoyment for many years!
Sincerely,
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
S
SF TAHOE · 3 reviews · Experienced 2024-05-01 ·
★★★★★
Excellent watch band for my Rolex Deep…
Excellent watch band for my Rolex Deep Sea “James Cameron”. Fitment is great, very comfortable and quality product. Definitely recommend.
Reply from Rubber B - Official2024-05-30
Hello Sir,
Thank you for your detailed review! We hope you continue enjoying your Rubber B on your Deepsea, wherever your adventures take you!
Have a wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
J
Jason Jones · 3 reviews · Experienced 2024-04-19 ·
★★★★★
Best straps
Best straps, they are the best rubber straps I have ever used. Better than the OEM AP diver straps for sure.
Reply from Rubber B - Official2024-07-10
Hello Jason,
Thank you for sharing your opinion of the quality Swiss-made product you have come to experience from Rubber B. We truly appreciate you taking the time to share your thoughts with others.
Wishing you much continued enjoyment!
Best Wishes,
Your Customer Service Team at Rubber B
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
L
Lawrence Pruitt · 1 review · Experienced 2024-04-24 ·
★★★★★
Strap is great on the wrist
Strap is great on the wrist, fits perfect like it came from factory! Will buy more in the future!
Reply from Rubber B - Official2024-05-30
Hello Lawrence,
Thank you for your detailed review! We hope you continue enjoying your Rubber B wherever your adventures take you!
Have a wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
M
Matt Ochsman · 3 reviews · Experienced 2024-04-11 ·
★★★★★
I LOVE Rubber B
I LOVE Rubber B! I have had at least 8 of their bands now on multiple models of watch.
I really used to dislike rubber, or anything except Stainless Steel. Now, since first trying one of these, it’s all I wear.
They make such a great difference for comfort and appearance.
I also really like that you can dress down a really dressy watch with them and turn it into something sporty, so you get so much more wear time.
If you haven’t tried one, you should.
Reply from Rubber B - Official2024-04-18
Hello Matt,
You have an excellent eye for detail! We appreciate you taking the time to leave a review about your experiences over the years with Rubber B for your luxury watch collections.
We wish you much enjoyment and thank you for being a valued client!
Sincerely,
RB Customer Service
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
S
Stephen · 9 reviews · Experienced 2024-04-04 ·
★★★★★
Excellent Quality.
Excellent service and delivery, no issue to fit. Excellent quality merchandise and good value.
Reply from Rubber B - Official2024-04-18
Dear Stephen,
Thank you for the excellent review! We are very happy that you are enjoying your Rubber B and the matching luxury customer service that we aim to provide...
Have a wonderful day.
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating thirteen years since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
J
John H. · 2 reviews · Experienced 2024-04-02 ·
★★★★★
Better than original Aquanaut band?
Wonderful band. Looks great on my aquanaut (maybe better than the original?)
I’ll be back for more!
Reply from Rubber B - Official2024-04-18
Hello John,
Thank you for the compliments on your Rubber B for Patek Philippe Aquanaut. We truly appreciate you taking the time to share your thoughts with others!
Best Wishes,
Your Customer Service Team at Rubber B
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
J
Jeff Williams · 10 reviews · Experienced 2024-03-23 ·
★★★★★
Perfect fit and Most Comfortable Non-OEM Stap Available!
A perfect fit, easy to install and looks great on my Blackbay 58 (blue) 39 mm. Yes, it is a bit pricy, but I doubt if there is a better non-OEM rubber strap out there that you can buy for about any watch you want to wear one on.
It is very similar the rubber strap that came with my Omega Seamaster 300 Diver watch with a green dial. If you put them side by side, the Omega strap looks a little nicer only because the clasp carries the Omega logo. However, the Rubber B strap is more comfortable which is where the proverbial rubber hits the road. Is it worth $240, definitely! And this is quite a bit less expensive than the OEM straps of the big brands if you try to buy a replacement.
I am confident the Rubber B strap is the best non-OEM out there for what you get. Will I purchase another one for my Rolex Sky King, Submariner or my Grand Seiko, absolutely. I recommend this strap to anyone that wants a great look, a perfect fit and a very comfortable wear.
Reply from Rubber B - Official2024-04-18
Hello Jeff,
Thank you for sharing your detailed opinion of quality product you have come to experience from Rubber B. We truly appreciate you taking the time to share your thoughts with others.
Regarding pricing: Rubber B straps are manufactured in the most costly and same top Swiss factory as other independent watch brands you probably are familiar with (Hublot, Richard Mille, Vacheron Constantin, Chanel, Louis Vuitton, and Patek Philippe, to name a few who manufacture their OEM straps at the RB factory). They sell their straps at much higher price levels than RB, as we wish to meet the needs of a more inclusive audience.
Thank you for being a valued customer.
Best Wishes,
Your Customer Service Team at Rubber B
🇨🇭❤️🇨🇭
Celebrating thirteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable