Rubber B - Official (rubberb.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 89% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-11.
Purchased SwimSkin Alligator for my Rolex Daytona, beautiful product, looks great and wears comfortably. The best however is John ( the French gentleman) during the purchase. John is very patient and helpful in terms of guiding me for the right size of straps. In short, what a wonderful customer service experience and what a outstanding product 👍👍👍
Great strap as always for my Rolex. I am disappointed that you no longer make Tropic straps…
Hello Jeff, Thank you for the excellent review! We are very happy that you are enjoying your Rubber B always. Regarding the Tropic strap, that is something provided by our Swiss partners B2. We are not aware if they stopped making it or not. You may love the Rubber B Dream Strap Universal. It is much better and provides patented micro-adjustability for beauty and comfort. Have a wonderful day! Your RB Customer Service Team 🇨🇭❤️🇨🇭 Celebrating sixteen years since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
The Rubber B band broke after 5 months of ownership. I contacted Rubber B and they emailed and said they have zero warranty for their product. Nothing. They gave a laundry list of reasons why they dont warranty. Complete crap never buy from them. Also, the watch band does not fit right it does not sit on your arm right one side of the strap is straight and stiff so it sits off your arm in a weird way. There are many reviews like this so people need to listen and stop buying this garbage.
Hello Robert, Because you were not our actual customer, you are having a few misunderstandings, so helpful information is below: Rubber B is the top manufacture of rubber straps, made 100% at the same swiss factory where Hublot, Omega, Richard Mille, and Louis Vuitton, etc. make their OEM brand straps. Therefore, the quality you experience with RB straps is unsurpassable. Due to a replica market, it is necessary when a strap was not purchased via the official brand website, we must direct the customer to contact their Authorized Retailer to pursue any issue request. The Retailer works with their Wholesale representative for such assistance. Rubber B does back our products on a case by case basis when abuse or neglect are not evident. Regarding the fitment complaint, here is the good news: 99% of the time when customers mention the Classic Series being “uncomfortable” or "off center", it turns out they are wearing their NEW strap too loose. For the first few weeks you will need to wear the fresh Rubber B strap more snug on your wrist (above the wrist bone at the normal watch location) in order to break the strap into the custom curve of your wrist. If you do not wear a new rubber strap snug at first, then it will never break in and will always want to go straight (like it’s mold), which will make the watch sit high and the strap to push against your arm, along with shifting the clasp off-center. This never happens with (new) tightly-worn straps or with broken-in straps. Please tighten it up to a comfortable snug fit and after a few weeks, you will be able to wear it loose and low again without any further issues as it will remain curved and comfy for years to come. Thank you. Sincerely, RB Customer Service 🇨🇭❤️🇨🇭 Celebrating sixteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
Product quality is superb. The delivery method and efficiency are great. The customer service is excellent.
Hello Brijeesh, We appreciate you taking the time to leave your review and that our product and service experience has been up to your esteemed expectations. :) Wishing you many years of enjoyment! ... Yours Truly, RB Customer Service Team 🇨🇭❤️🇨🇭 Celebrating sixteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
My experience was great, including returning the strap. Shipping was fast, and the product arrived as described. I returned it because removing the SEL bracelet on a Rolex 16710 is a serious PITA -- and I am fairly good with watch tools. When I got the watch and removed the bracelet to verify the serial #, I realized that there was no way that I would routinely swap the bracelet for a rubber strap. No fault of Rubberb -- but their market is limited by how easy it is to change straps on some models. Rubberb made the return easy. Not a fan of the $20 restock fee -- although they do disclose it.
Hello Marty, Thank you for taking the time to provide your testament to the quality and speedy service we provide. It is not normal to experience difficulty working with the OEM equipment of your 16710 (vintage GMT), and we are here for instant human technical support if ever needed (via telephone M-F / 9-5 EST). Maybe you had a misunderstanding about the process, which we can always help with, as we value your experience! :-) We can understand your frustration regarding the Return Fee: This fee is not a punishment or a profit mechanism. It just covers credit card fees and brand packaging losses. The Return Fee is only in place because banks are charging ridiculous fees to merchants when customers purchase AND also additional fees when customers make returns - basically double-tapping merchants for every transaction in each direction. None of those fees are refunded to the merchant. Big-box giants such as Amazon and similar can absorb endless fees when customers wish to return and have created this expectation across the board from online customers. However, we have no room to do so. As a niche company selling only one type of product (versus large-box online stores we have all become accustomed to), return costs absolutely cannot be absorbed on behalf of the customer. Rubber B is a small brand, providing the absolute highest quality straps from the top Swiss factory (where luxury brands such as Hublot, Omega, Vacheron, Chanel, etc manufacture their straps priced at 2x to 4x higher than ours just because of their name). In order to meet the needs of as many customers as possible inclusively, RB has always provided our products as low priced as possible for over a decade. We understand that people need to be able to make returns, and we provide the fastest return process possible, as you have witnessed first-hand. But we cannot cover the costs associated with them, and we do apologize for any inconvenience this may cause. Thank you for your understanding and have a wonderful day. RB Customer Service Team 🇨🇭❤️🇨🇭 Celebrating fifteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
I got a cool band for my Sky-Dweller. I like the look, really lightens the watch up too. It however was not particularly easy to install. I started the install and got frustrated. I don’t want to scratch a brand new watch changing bands. Took it to a pro to install, took him a minute but now it’s great.
Hi John! Thank you for taking the time out of your day to write a review about your Rubber B strap. There is a very simple reason you got frustrated, and a video showing how easy to install a Rubber B strap onto a Sky-Dweller (here: https://www.youtube.com/shorts/Xhpv6DmuYT0) but knowing the following information is also very helpful: Sky-Dweller is one of the newer Rolex watch models that comes with 1.5mm spring-bars. The strap is easy to install, but gets often misunderstood, causing unnecessary difficulty. The 1.5mm spring-bars are thinner than previous models (2.0mm), so this allows for the pins to “flex” away from the lug hole at the moment you are trying to engage the tip into the hole. It is surprising to people who already know how easy that our straps install onto all other watches. BUT, the thinner pins on your model are not a problem when you do the simple step below: 1) You need a normal (straight) spring-bar tool (we recommend Bergeon 6767F). 2) As you are holding the watch (looking at it from the rear), you line up the strap and sit the first pin tip into its lug hole (no tool needed). Then, line up the other visible tip near its hole and place a straight spring-bar tool around its neck while firmly guiding its tip towards the lug hole where it will then engage easily into the hole. FYI: we do not recommend using “wishbone” type tools because they overcomplicate the straight-forward process, and thats usually the cause of any difficulty. There is a quick, excellent video posted by a customer about installing our strap with the thinner 1.5mm pins here: https://www.youtube.com/shorts/Xhpv6DmuYT0 and here: https://www.youtube.com/shorts/KdDj1vkX57A Sometimes the simplest things can seem more difficult, but I think you’ll discover that it works great. :-) Otherwise, please do call us any weekday for help (M-F / 9-5 EST) @ 1*305*771 *2369. Thank you for being a valued client and we wish you many years of enjoyment of your Rubber B! Sincerely, RB Customer Service 🇨🇭❤️🇨🇭 Celebrating fifteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
I recently purchased an Alligator Swim skin strap for my Grand Seiko UFA, and it truly transforms the watch. There is no other strap like this, and the fact that it combines the elegant look of Alligator with the durability and versatility of rubber makes this strap debatably the most unique and possibly best strap on the market. The bracelet has its place, but the rubber is so comfortable and looks absolutely incredible. Highly recommend RubberB.
Hello Luke, Thank you for your detailed review! We spent over four years working secretly in our Swiss factory developing the SwimSkin Alligator strap using new rubber processes and uniquely-engineered machinery to specifically make sure that SwimSkin® would look 100% identical to the hide, while offering waterproof enjoyment and an active lifestyle for our valued customers such as you. It's rewarding when watch enthusiast like you, who understand luxury details, identify the unique qualities we strived to provide. :-) We hope you continue enjoying your Rubber B on your Grand Seiko wherever your adventures take you! Yours Truly, RB Customer Service Team 🇨🇭❤️🇨🇭 Celebrating fifteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
Hello Jake, Thank you for the excellent review! We are very happy that you are enjoying your Rubber B straps and the matching luxury customer service that we aim to provide... Have a wonderful day. Your RB Customer Service Team 🇨🇭❤️🇨🇭 Celebrating sixteen years since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
I have used Rubber B straps for years. As soon as I purchase a sports watch the first thing I do is buy a new custom Rubber B strap. They are durable, comfortable and all around best after market rubber strap. The custom lug fit is icing on the cake. Additionally, the customer service is second to none and always available to provide support.
Hello Arthur, Thank you for providing your personal experience with our products, our service, and our brand reputation. We truly appreciate you taking the time to leave your review and we wish you much continued enjoyment of Rubber B!. :) Sincerely, Your RB Customer Service Team 🇨🇭❤️🇨🇭 Celebrating sixteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
Excellent quality and service / fast delivery.
Thank you for taking the time to share your experience. Excellent quality and fast delivery are standards we take pride in maintaining. We appreciate your support, Salomon and wish you much enjoyment of your Rubber B! 🇨🇭♥️🇨🇭 Rubber B Customer Service Team The Ultimate Rubber Strap since 2010
I’ve now purchased my fifth Rubber B strap. Two were for watches I no longer own, (Iwc and Rolex) and I’ve recently purchased three more for my current collection. The fit and quality have been consistently outstanding. Every fitted-end strap has matched the watch case perfectly and provided the integrated look I was expecting. The vulcanized rubber is comfortable, durable, and feels like a premium product. After trying other brands, I have an even greater appreciation for Rubber B’s precision and attention to detail. The difference in fit is noticeable, and it’s clear they invest the time to engineer their straps correctly. Based on my experience, I have no hesitation recommending Rubber B to anyone looking for a high-quality aftermarket rubber strap for their Rolex. I’ll definitely continue purchasing from them in the future.
Hello Ricky, Thank you for your kind review, and your excellent eye for detail! Many people are new to integrated rubber straps and are not aware of the many differences that set RB products far apart from all others. It is thanks to experts such as you, who are kind enough to share your thoughts, that helps guide others towards the true luxury value they expect and deserve. We hope you continue enjoying your Rubber B straps wherever life takes you! With Love, Your RB Customer Service Team 🇨🇭❤️🇨🇭 Celebrating sixteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
Very nice website , easy to use and purchase , super fast shipping and excellent packaging and quality , I’m very happy
Hello Jeff, Thank you for the kind review! We are very happy that you are enjoying your Rubber B and the matching luxury customer service that we aim to provide our valued customers like you!... Have a wonderful day. Your RB Customer Service Team 🇨🇭❤️🇨🇭 Celebrating fifteen years since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
I do not recommend buying if you are in Europe. You re paying the shipment plus import tax and it is really hard to get your money back when you withdraw. EU Consumer Law is very hard to claim. I hope they re paying my money back..
Hello Sir, We have no record of who you are, or why you would post this surprising review anonymously, marked by Trust Pilot as "non-verified". Sincerely, Customer Service 🇨🇭❤️🇨🇭 Celebrating fifteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
When you order online products you are not always sure that what you order is going to look, feel or be the same as what you order. I ordered a rubber watch band for my husband for Fathers Day. The Rubber B band was significantly more expensive than the other companies selling rubber bands but I liked the sleeker profile. Unfortunately the band was not what my husband was looking for and I needed to return (was too narrow). The band was never removed from the packaging. Here is where you need to read the small print. You are required to obtain a return authorization (was not difficult) You are required to pay for return postage with insurance ( the cost was 25.17) Then Rubber B will deduct from your refund not only a restocking fee but the cost of the original postage (they deducted 31.12) The cost to me was 57.06, 18% of the original cost! Because of the price point of the rubber watch band (was 325.00) I would think that the cost of potential returns would be built into the pricing. Would not order from them again just because I would be afraid that I might need to return.
Hello Becky, Sorry to hear your feelings here.... All of our efforts above are the best possible service a seller can possibly provide. In your case, the exact shipping amount deducted from your refund amount was exactly what UPS charged, plus the $20 Return Fee, which is explained further below. Your credit refund was issued the same day your strap arrived back to us. We can understand your frustration regarding the Return Fee: This fee is not a punishment or a profit mechanism. It just covers credit card fees and brand packaging losses. The Return Fee is only in place because banks are charging ridiculous fees to merchants when customers purchase AND also additional fees when customers make returns - basically double-tapping merchants for every transaction in each direction. None of those fees are refunded to the merchant. Big-box giants such as Amazon and similar can absorb endless fees when customers wish to return and have created this expectation across the board from online customers. However, we have no room to do so. As a niche company selling only one type of product (versus large-box online stores we have all become accustomed to), return costs absolutely cannot be absorbed on behalf of the customer. Rubber B is a small brand, providing the absolute highest quality straps from the top Swiss factory (where luxury brands such as Hublot, Omega, Vacheron, Chanel, etc manufacture their straps priced at 2x to 4x higher than ours just because of their name). In order to meet the needs of as many customers as possible inclusively, RB has always provided our products as low priced as possible for over a decade. We understand that people need to be able to make returns, and we provide the fastest return process possible, as you have witnessed first-hand. But we cannot cover the costs associated with them, and we do apologize for any inconvenience this may cause. Thank you for your understanding and have a wonderful day. RB Customer Service Team 🇨🇭❤️🇨🇭 Celebrating fifteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
This rating is about the customer “service” and not the product. The customer “service” was not helpful and did not explain in great details that I effectively would be paying 210 EUR out of 250 EUR in delivery charges back to them. A horrible disaster of experience and as a result would not recommend.
Hello Casper, Rubber B agents were instantly present, professional, honest, and supportively dealt on your behalf with UPS the entire time - although we did not cause any trouble ourselves. Your problem was caused entirely by: 1) Someone at your address refused the first delivery attempt (putting the package into an alternate universe of mystery and mayhem). 2) UPS storing the package at a pick-up facility for an extended amount of time (weeks) while YOU DID NOT PICK UP THE PACKAGE, BECAUSE YOU WENT OUT OF TOWN so they charged fees for the storage and then subsequently rerouted it "Return to Sender" once the deadline ran out. Throughout this time, while you were traveling, we continued reaching you with warnings in writing that we had no idea how high the UPS fees would end up being because the situation described above has never previously happened. Customers do not refuse a delivery, so the next steps don't normally happen either. And UPS never could tell us what they were going to charge for the unusual actions you caused. Here are the details of your situation: You placed an order on our website. Like usual, we shipped it out the same business day and we provided you a UPS tracking number stating the package would deliver to you in DENMARK within 4 days. Then, SOMEONE AT YOUR ADDRESS REFUSED TO ACCEPT THE DELIVERY. UPS notified us, so we immediately sent you an email informing you that UPS would charge you a hefty fee for returning the package to us (and that we did not know what the fee could possibly be). You kindly replied with your apologies and requested us to ask UPS to re-attempt delivery again. Over the next week, we spoke back and forth with you and with UPS on your behalf to help you get the package. Ultimately, UPS instructed us that the package was left with a UPS location for you to pick up within 10 days, which you were not able to do. You eventually informed us the package was no longer at the UPS store the two times you checked there. This means a "lost package investigation" needed to be opened. Throughout this process, we answered every email the same day, and spent a total of more than 90 minutes on the phone with UPS considering the various communications involved on your behalf. For these reasons, we feel your online review does not quite reflect the facts of the situation or the efforts we made to help. The fees and complications arose from the refused delivery at your address and the inability to collect the package from UPS Access Point before their cutoff date - leading to a Return to Sender automation, not from any failure by Rubber B to process, ship, or support your order. We care deeply about our customers and provide a concierge level of customer service that most luxury brands no longer care to pursue. In contrast, we make ourselves available for everyone in need of assistance, one way or another. Best wishes. Rubber B Customer Care The Ultimate Rubber Strap for Luxury Watches since 2010. Always 100% Swiss Made. 🇨🇭❤️🇨🇭
Absolutely the best!!!!! Great experience every time I have been into there office. It’s a joy to come by and see what options they have.
My watch Rolex daytona rosegold classic M101 rubber b white rug has a small dimple on it, I found it during installation, but l thought I wouldn't be able to see it after installation, but I'm a little disappointed that it's not the case, but I also think it's my fault that I didn't return. And I think the quality is a little low. The material is soft and the design is satisfactory, but I needed notching, so l ordered the rubber b notch tool, and I didn't dig deep as explained, and l even crumpled the spring bar. So there’s a wrinkle inside the strap notch. Nevertheless, the strap width is slightly wider than the watch clamp lock part, so it doesn't lock completely because it sticks out sideways! Add reply To the Rubber B Customer Service Team, I am following up on my previous email regarding the defects in the strap I received. I provided photos and clear documentation immediately after discovery, but I have yet to receive a response. To make matters worse, I have now identified an additional issue: a crack is developing in the notch area. I want to be clear: I am not an unreasonable customer. I am familiar with the installation process and understand that minor scratches on the lugs can occur due to the tight, precision-engineered fit—I accept that as a normal trade-off. However, what I am experiencing now—a dimple and a structural crack—is clearly a failure in quality control. Having operated a rubber manufacturing plant for automotive parts, I am well-versed in the production process. I know that defects like dimples, cracks, and burns are typical outcomes when injection molding parameters, such as temperature and material volume, are not strictly controlled. These are fundamental QC failures. While I admitted in my first email that I should have inspected the strap more thoroughly upon arrival, my oversight does not negate the fact that the product left your factory with these defects. Your silence is unprofessional. It gives the impression that you believe your products are beyond reproach and that any issue must be the customer’s fault. I own several rubber straps from brands like Hublot, AP. I have never encountered quality issues like these. I expected the "Swiss standard" of quality that you promote. Your current lack of communication and refusal to address these blatant manufacturing defects is unacceptable. I request an immediate response and a resolution to this matter.
Hello Sung, We are sorry to hear your situation. Upon reviewing your email history, it seems that you had attempted an installation of the rare "Rose Gold Daytona on Leather Strap" notching process and were unhappy with your result, so you subsequently purchased the correct tool in order to accomplish a better notch. We were not aware that you were also reporting a "dimple" in the rubber, which is something we have not ever encountered. This is why the issue was overlooked and not addressed. Additionally, our straps are engineered to match the Rolex equipment, including all aspects of the clasp measurement. Our straps to do no over-extend. Therefore, please feel free to send clear photos of your issue to our customer care department for further assistance. We stand behind our products and always reply to every email within 24 hours. Thank you for being a valued customer and we look forward to assisting you further. Yours Truly, Rubber B The Ultimate Rubber Strap for Luxury Watches since 2010. Always 100% Swiss Made. Trusted. Proven. Precise. Innovation & excellence in every detail. 🇨🇭❤️🇨🇭
Band fit well and was shipped quickly. I bought a second band because I found them easy to change. I was also able to purchase 1/2 of a band since I accidentally cut mine too short.
Hello Shannon, It was our pleasure to assist you. We appreciate you taking the time to leave your review and that your service experience has been up to expectations. :) Yours Truly, RB Customer Service Team 🇨🇭❤️🇨🇭 Celebrating fifteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
The rubber B band that is black rubber and uses the original rolex glide lock looks great on my black no date sub
Hello Chris, Thank you for your review! We wish you much enjoyment of your Rubber B for 114060 Rolex Submariner and thank you for being a valued client. Have a wonderful day. RB Customer Service Team 🇨🇭❤️🇨🇭 Celebrating fifteen years of Swiss innovation since inventing the first-ever integrated straps for Rolex watches in 2010!
Excellent communication, superior product, will buy again, I hope they expand their selection soon
Hello Sir, We are delighted to read about your positive experience with Rubber B straps and promise to continue the journey launching innovative products for our valued customers to enjoy for years to come! Yours Truly, RB Customer Service 🇨🇭❤️🇨🇭 Celebrating fifteen years since inventing the first-ever integrated straps for Rolex watches in 2010! #MakeYoursMemorable
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