RUGPAL
THIS COMPANY, RUGPAL, WAS GREAT TO WORK WITH WHEN ORDERING MY AREA RUG. COLOR DIDN'T MATCH SO I HAVE ORDER A DIFFERENT RUG.
About RugPal
Data updated- Website
- rugpal.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 33% (2/6)
Do you own RugPal? Claim this profile for free and start replying to reviews.
About this business
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
Is RugPal legit?
RugPal (rugpal.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 33% of negative reviews. Last updated 2026-08-29.
What people say
High Quality, Quick Shipment!
High quality carpets and extremely quick shipping. Prices are great too.
Found the rug I was looking for.
I found the rug I wanted and even through it was bac ordered, I was kept up to date on its delivery. There's a wide selection to choose from and the pricing is very good.
Great site
The site is awesome. There are so many rugs to choose from, from a variety of colors, designs, sizes, to materials. I was so excited to find the rug I was looking at in store with the same exact material for cheaper on here. The site was easy to navigate and can easily sort and tailor to what you are looking for. I've even called customer service with a couple questions which made me more confident with my order and the site itself.
Super happy with my shopping experience …
Super happy with my shopping experience on Rugpal. Customer service rep was knowledgeable and friendly. Answered all my questions and suggested new ideas I hadn't considered. Would definitely order from them again. Hope I like the rug as much as the buying experience!
I shop from a large selection of …
I shop from a large selection of quality of rugs. I was very impressed with the website. I've recommended to my family. I can't wait to receive my order.
Lots of rugs to choose from and very nice websites
Lots of rugs to choose from and very nice and easy to use website!
Great customer service
I went to the Rug Pal website after I discovered that Decor Market told me my order was out of stock. I placed my order with Decor Market on 4/19. I followed up with the the following week and they told me it should ship soon. I then called again on Monday only to be told my rug was out of stock. I was very upset. I was fortunate to find the same rug on Rug Pal. I had to call to have the 10% discount to be applied but the gal who helped me was happy to do it. She was very helpful. I ended up buying two rugs.
Thumbs Up
Low price, fast shipping. Great online shopping experience.
Good quality, great price
I got 3 good quality rugs for a very reasonable price. I like the way they tell you the pile depth as thats the one thing you can't tell with a web photo.
Wow Rugpal!
Wow! I couldn't believe how quickly I received my order from RugPal. I placed my order online on a Saturday and received my beautiful rug on Wednesday. Very happy! 😀
Love it
Love it! More beautiful than expected.
First purchase from RugPal!
Great rug at a great price! Very pleased with my purchase.
Great rug and arrived fast!
I absolutely love this rug, it arrived quickly and at a great price. Will definitely be purchasing another rug through Rug Pal soon!!
Great site!
Great selection, great prices at easy to use website
RugPal
The company is exceptional at what they do in shipping and keeping customers informed
Easy Peasy!
This was the easiest rug buying experience that I have encountered. Descriptions and vibrant pictures of rugs made my choice extremely easy. The reviews posted by previous customers helped assure me that I was making the right choice. Online ordering was a breeze.
RugbOak
Excellent service, timely and quality product! Will definitely be using Rug Pal again!!
Worth the money~
Beautiful rug. Very happy with my choice.
First experience is a positive
The site had the selection I was looking for and also offered me a discount at checkout.
FlooringInc.Com
7th Avenue
POVISON.COM
Frame The Alphabet
American Chairs
Raymour & Flanigan
Seven Colonial
Kathy Kuo Home