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rushIMPRINT

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102 reviews

4.6102 reviews
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About rushIMPRINT

Data updated
Website
rushimprint.com
Category
Business Services
Location
United States
Status
Unclaimed
Replies to negative
100% (8/8)
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About this business

Promotional Products & Merchandise for Your Business As a leading supplier in branded merchandise, rushIMPRINT is ready to fulfill your every order, and fast! We offer thousands of custom embroidered and imprinted products, including everything from insulated bottles and plastic cups to notebooks and even foam fingers . Soon you’ll have all the promotional products you need to keep clients and customers clad in your business logo. Whatever your company may be, you’re going to need to find new customers while making sure that your old customers keep coming back. Luckily, that’s where rushIMPRINT can help. Sending branded corporate gifts to clients and handing out small promotional items at a convention are two sides of the same coin when growing your business. Plus, compared to other forms of marketing, promotional products provide a more affordable way to reach a broad audience. Branded pens, keychains, and other logo items can leave a long-lasting impression for a fraction of the cost of a billboard or TV commercial. However, even if you aren’t a business owner, you can still order our custom merchandise for other occasions. Personalized gifts themed for weddings, graduations, and birthday parties are great handouts that your guests will cherish for years. Alternatively, creating promotional merchandise for rallies and protests is a great way to bring people together to support a political cause or candidate. You can also create custom products for educational purposes, cultural events, professional networking, and so much more. So, why wait? rushIMPRINT it! The rushIMPRINT GuaranteesPrice-Match GuaranteeOur competitor's price is our price! All you have to do is send us our competitor's quote or URL, and we will match their price for the same custom promotional product.Satisfaction GuaranteeThe customized products you order will be delivered exactly as you approved it. If this is not the case, you can return your order and get a full refund or money credited on your account.Free Artwork GuaranteeWe're not joking... all artwork is free! We feel you shouldn't have to pay for the artwork you need on your custom merchandise, and you can rest assured you'll receive a professional end result on your customized products thanks to our team of graphic designers.Privacy GuaranteeWe will never sell or rent your personal information to anyone. Having your trust is extremely important to us and we promise never to breach this.

Written by the business, not verified by us.

Is rushIMPRINT legit?

rushIMPRINT (rushimprint.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-09-04.

What people say

Danielle has been such a great help in…

Danielle has been such a great help in all of our products. We did have one item that was not quality print but she took care of this as well. I love working with her. Emily Cook Concerned Bikers Association C. B. A.

Reply from rushIMPRINT2024-03-18

Hello Emily! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future. ~ Kari rushImprint

The picture didn't match what I received.

The mock-up I was provided showed a mug with an imprint that could be easily read. The mugs I received had imprints that were very difficult to read based on the colors. I've ordered many times from your company and always been pleased with the product. However, this time, I was very disappointed with the result.

Reply from rushIMPRINT2024-02-26

Hi Kelley, I am sorry there was an issue with the product. I have sent an email to you to try and make this right for you my apologies as we did not know there was an issue. ~Kari rushIMPRINT

Add to order

I needed to add to my order. Spoke with representative the very next morning to see if this was possible. After Rep checked with production I was told yes. Received my order to only not have the additional items. I was lied to on several occasions when I inquired about the missing product. I was assured it would be shipped overnight and tracking info would be sent, that never happened after telling me this three times. If you could not accommodate my needs just say that. It’s bad business to lie. I will never use this company again.

Reply from rushIMPRINT2024-02-12

Hello, I am sorry the additional pieces did not arrive to you the facility made a mistake and did not ship the additional pieces you asked for we then reached out they said they would complete those and we advised that these must ship overnight to arrive to you and they shipped ground. We did not lie to you unfortunately it was a mistake that was made and not properly corrected. You will be refunded for the 15 pieces you did not receive. Kari ~ rushIMPRINT

Impressed

The rushIMPRINT team was fantastic to work with to ensure the design was perfect. The product arrived extremely fast and looks fantastic. Very impressed, especially considering the affordable pricing.

Reply from rushIMPRINT2024-02-06

Hello! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future. ~ Kari rushImprint

Order not received yet

My order was supposed to be delivered on12/15/2023 and as of 12/29/2023 I still have not received my order. Upset and frustrated beyond belief. FedEx has lost my order.

Reply from rushIMPRINT2024-02-06

Hello Carrie, I am sorry there was an issue with the order I wish you would have let us know so that we could have helped you. Please feel free to reach out to me directly. My email is [email protected] ~ Kari rushIMPRINT

QR code was defective and did not work…

QR code was defective and did not work on any of the 300 pieces I purchased

Reply from rushIMPRINT2023-12-15

Apologies again Sergio on the malfunction with the QR code printed on your mouse pads. As an agreed resolution a 50% off discount is being refunded as you needed to keep the mouse pads for Christmas. Let me know if you need any further assistance.

Great customer service, quick, attentive, and easy to work with.

I had made a note that I needed the items shipped as quickly as possible in their ‘notes’ area when I paid. The next day they contacted me immediately and verified everything quickly so my items were actually four days early. They were quick, efficient, easy to work with, and I’m really happy with the quality of the work they did. I would definitely purchase from them again.

Reply from rushIMPRINT2023-12-11

Hello! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future. ~ Kari rushImprint

Great service

All of the customer service reps with whom I interacted were pleasant, knowledgeable, and professional. While the colors of the personalized umbrellas were a bit off, I suspect that might be due to my computer monitor. I would definitely order from rushIMPRINT again!

Reply from rushIMPRINT2023-11-27

Hello Susan! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future. ~ Kari rushImprint

Very satisfied with the service

I am very satisfied with the service, Danielle was very efficient, I've received everything in Montréal within 5 days and it was all done exactly the way I wanted it. I would recommend them anytime.

Reply from rushIMPRINT2023-11-06

Hello Olivier! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future. ~ Kari rushImprint

The lighters look awesome and I'm very…

The lighters look awesome and I'm very excited to give them as gifts! Very pleased. A few arrived a little dented and I wish I could have ordered them pre-filled because I just lost a little too much of my life filling up 100 lighters with fluid all by myself. But the product looks great and it was very easy. I also wish the artwork interface was a little easier to use.

Reply from rushIMPRINT2023-11-06

Hi JB! Thank you for taking the time to write the review. I apologize a few were dented for you and unfortunately these pieces do not have an option to be pre-filled. We will work on improving the artwork process as well thank you for letting us know. ~ Kari rushIMPRINT

Fast printing and shipping, but can't read the imprint ;(

Fast printing and shipping and the product itself was fine, but we requested the largest font possible and approved the proof which had a readable imprint. The item arrived and they are impossible to read--letters are about the size of a grain of sand. So disappointed and my rep has yet to respond to my request for them to resolve this issue.

Reply from rushIMPRINT2023-10-27

Hi Katie I am sorry there is an issue with the product the art was done at the max imprint area as was proofed to you. Myself and Danielle have both reached out with emails to you the first day that you sent an email, I will follow up again so we can work on a resolution. Kari ~ rushIMPRINT

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