Founded in 2011, Sakerplus is dedicated to bringing innovative, cool, and fun gadgets to every household. Our mission is to provide professional and user-friendly tools at affordable prices, making home improvement accessible for both professionals and DIY enthusiasts. With a global reach and a passionate team, we strive to offer the latest and most exciting products. At Sakerplus, we believe the best things in life don't have to cost a fortune, ensuring every family can enjoy convenience and joy with our tools.
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Is Sakerplus legit?
Sakerplus (sakerplus.com) has a 4.4 out of 5 rating on OK.one, based on 121 user reviews collected here. It is listed under Home & Garden and its reputation is good. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers had a great experience with this company. People frequently praise the overall quality and the positive user experience they have with the items. Customers also note that certain products are useful and lightweight, making tasks like yard work much easier.
However, some consumers mentioned receiving items that were not what they expected, such as advertised pictures being deceptive or incorrect sizing for cutting boards. A few other people also felt that order processing and delivery were problematic, with reports of items getting lost, long delays, or tracking information not being available.
Auto-generated from all reviews of this business. For reference only.
Had alittle issue with something I ordered. Customer Service was on it, with a quick response. They have great products and great customer service!!
Reply from Sakerplus2026-07-27
Dear Riska,
Thank you very much for sharing your feedback. We’re glad to hear that our customer service team was able to respond quickly and assist you with the issue you encountered.
We truly appreciate your recognition of our products and service. Providing timely support and helping our customers have a positive experience are very important to us.
Thank you again for your support and for taking the time to share your experience. We will continue working to provide reliable products and better service.
Best regards,
Sakerplus
I am very Happy with this company. After odering I realized I had orderd the wrong model and let them know. The product I ordered had already been shipped to me. They told me to keep the one I ordered instead of returning it and refunded me the money for it. Great company to work with and they sell great items. I will be ordering from them again.
Reply from Sakerplus2026-07-27
Dear customer,
Thank you so much for taking the time to share your wonderful feedback. We’re very happy to hear that our team was able to assist you after you realized you had ordered the wrong model.
We always strive to provide flexible and helpful solutions to make the customer experience as smooth as possible. We’re glad we could help resolve the issue and that you were satisfied with the outcome.
Your kind words and support mean a lot to our team. We truly appreciate your trust and look forward to serving you again in the future.
Thank you again for choosing us and for sharing your positive experience.
Best regards,
Sakerplus
Product was as described and customer service quickly responded to questions.
Reply from Sakerplus2026-07-27
Dear Jonathan,
Thank you for taking the time to share your positive feedback. We’re glad to hear that the product met your expectations and was as described.
We’re also happy to know that our customer service team was able to respond to your questions quickly and provide the support you needed. Timely communication and helpful assistance are very important to us, and your feedback means a lot to our team.
Thank you again for your support and for sharing your experience. We truly appreciate it and will continue working to provide quality products and service.
Best regards,
Sakerplus
I did not care for the item I purchased, but the return was easy and seamless. The customer service was fantastic. Thank you!
Reply from Sakerplus2026-07-27
Dear customer,
Thank you for taking the time to share your feedback. We’re sorry to hear that the item did not meet your expectations, but we’re glad to know that the return process was easy and seamless for you.
We truly appreciate your kind words about our customer service team. Providing a smooth and helpful experience, even when a product isn’t the right fit, is very important to us.
Thank you again for your feedback and support. We will continue working to improve our products and provide better service to our customers.
Best regards,
Sakerplus
We were very disappointed because we didnt receive what we ordered. It took awhile for the package to get here but when it did it wasnt what we ordered. We got ahold of customer service and told them we didnt get what we wanted. At first they said they would refund half but then they did refund the whole amount. we were still disappointed tho we really wanted the product but at least the agent was nice
Reply from Sakerplus2026-07-27
Dear Robin,
Thank you for sharing your experience. We sincerely apologize that you received an item different from what you originally ordered and understand your disappointment.
We’re glad our customer service team was able to assist you and process a full refund. Although we’re sorry we couldn’t provide the product you were expecting, we truly appreciate your understanding and your kind words about our support agent.
Thank you again for your feedback. We will continue working to improve our products and services.
Best regards,
Sakerplus
I purchased a product from Sakerplus that unfortunately did not meet my expectations so I contacted customer service to request a Return shipping label and refund. They responded in less than 24 hours statiting they had begun the refund process and they did not ask me to send the product back. I don’t think you can ask for more from a company when it comes to standing behind their products and customer satisfaction.
Reply from Sakerplus2026-07-24
Dear Theodore,
Thank you very much for taking the time to share your experience with us.
We are pleased to hear that our customer service team was able to respond quickly and assist you with your refund request. Providing a smooth and hassle-free experience for our customers is very important to us, and we are glad that we could help resolve the issue to your satisfaction.
We truly appreciate your understanding and kind words. Your feedback encourages us to continue improving our products and services while ensuring that our customers feel supported.
Thank you again for your trust and support. We hope to have the opportunity to serve you again in the future.
Best regards,
Sakerplus
I must say I’m impressed. I wasn’t happy with my purchase but this company came through and made it right with me. I would definitely recommend them! I hope you all enjoy your purchases. Judyleach
Reply from Sakerplus2026-07-24
Dear Judy,
Thank you very much for taking the time to share your experience with us.
We are glad to hear that, although your initial purchase did not meet your expectations, our team was able to assist and find a solution that made things right for you. Customer satisfaction is very important to us, and we always aim to provide helpful support when our customers need us.
We truly appreciate your recommendation and your kind words. Your feedback means a lot to our team and motivates us to continue improving our products and services.
Thank you again for your support. We hope to have the opportunity to serve you again in the future.
Best regards,
Sakerplus
They handled my return/refund quickly and effectively! Pleasant and friendly responses and were very helpful!
Reply from Sakerplus2026-07-24
Dear Dennie,
Thank you for taking the time to share your positive feedback with us.
We are delighted to hear that your return and refund experience was handled quickly and smoothly. Our team always strives to provide friendly, helpful, and efficient support, and we are glad to know that we were able to assist you.
Your kind words mean a lot to our team and encourage us to continue delivering the best possible service to our customers.
Thank you again for your support and for choosing us. We look forward to serving you again in the future.
Best regards,
Sakerplus
There was a problem early on..but the company made it right. Much appreciated.. thanks 😊
Reply from Sakerplus2026-07-24
Dear Bonnie,
Thank you for sharing your experience with us.
We appreciate your understanding and are glad to hear that our team was able to resolve the issue and make things right for you. While we are sorry for the initial inconvenience, we are pleased that we had the opportunity to assist and provide a satisfactory solution.
Your kind words and appreciation mean a great deal to us. We will continue working hard to provide reliable products and helpful customer service.
Thank you again for your support. We truly appreciate it and hope to serve you again in the future.
Best regards,
Sakerplus
Purchased the upgraded music boxing machine but was delivered with the box crushed and wasn’t presentable to gift as intended.
So disappointed with this company as have emailed 3 times to request return of the product and a refund but have been ignored.
Reply from Sakerplus2026-07-24
Dear Rhonda,
We are truly sorry to hear that your upgraded music boxing machine arrived with damaged packaging and that you have experienced difficulties receiving a response from our customer service team.
We completely understand your disappointment and apologize for the inconvenience this has caused.
We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Thank you for your patience and for bringing this matter to our attention.
Best regards,
Sakerplus
The product is a great product as it definitely picks up even the smallest debris . The company is quick to respond back with questions .
Reply from Sakerplus2026-07-24
Dear Mindy,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you are enjoying the product and that it has been effective in picking up even the smallest debris. Your satisfaction with the product’s performance means a lot to us.
We are also happy to know that our customer service team was able to respond quickly and assist you with your questions. Providing both quality products and responsive support is always our goal.
Thank you again for your kind words and support. We truly appreciate your trust and hope to continue providing you with great products and service.
Best regards,
Sakerplus
We recently purchased a weed cutter with three blades from Sakerplus. It was well-packaged and appeared exactly as advertised. However, my Mom is nearly 94 years old and I am launching a new business. We decided we could no longer maintain our lawn on our own. I contacted Sakerplus to request a refund. This company is wonderful! They replied promptly and immediately issued a full refund. When I inquired about returning the weed cutter, they said we could keep it! We are so impressed with their customer service and caring responses! Not only will we happily shop with Sakerplus again, we will also highly recommend them to our family and friends. Thank you so much!
Reply from Sakerplus2026-07-23
Dear Nanci,
Thank you so much for taking the time to share your wonderful experience with us.
We truly appreciate your kind words and are grateful for your trust in Sakerplus. We completely understand that circumstances change, and we're glad we could make the refund process simple and convenient for you during this busy time.
It means a great deal to our team to hear that our customer service and support made a positive impression. We always strive to treat every customer with care, respect, and understanding.
Thank you again for your support and for recommending us to your family and friends. We would be honored to serve you again whenever you need us, and we wish you and your mother all the best.
Best regards,
Sakerplus
M
MAJ · 3 reviews · Experienced 2026-06-25 ·
★★★★★
Easy checkout
Easy checkout, responsive customer service, functional tracking, timely delivery, and a good product.
Reply from Sakerplus2026-07-23
Dear customer,
Thank you for taking the time to share your positive experience with us.
We're delighted to hear that you found the checkout process easy, our customer service responsive, the order tracking helpful, and the delivery timely. Most importantly, we're glad you're happy with your purchase.
Your satisfaction is our top priority, and your kind feedback encourages us to continue providing the best possible products and service.
Thank you again for your support. We look forward to serving you again in the future!
Best regards,
Sakerplus
After receiving an item i purchased, i realized it wasnt what i wanted and they quickly refunded the purchase.
Reply from Sakerplus2026-07-23
Dear Danny,
Thank you for taking the time to share your experience with us.
We're glad we could assist you promptly and make the refund process quick and hassle-free after you decided the item wasn't the right fit for your needs.
Customer satisfaction is very important to us, and we're pleased that our service met your expectations. We truly appreciate your feedback and hope to have the opportunity to serve you again in the future.
If you ever need any assistance, please don't hesitate to contact us.
Best regards,
Sakerplus
Great service! I had mistakenly ordered two units rather than one. The folks at Kaus received my message and immediately canceled one of the unit orders. All this time, I got feedback from them telling me the status.
Reply from Sakerplus2026-07-23
Dear Jorge,
Thank you for taking the time to share your experience with us.
We're delighted to hear that you were satisfied with our service. We're glad we could quickly assist you in canceling the extra unit after your order and keep you updated throughout the process. Providing prompt support and clear communication is always our priority.
We'll also be sure to share your kind words with Kaus—they'll be happy to know their assistance made a positive difference.
Thank you again for your trust and support. We look forward to serving you again in the future!
Best regards,
Sakerplus
Took 4 days but it's solid and it's real money take patience n time but it's really real. I was able to buy a mini chainsaw!
Reply from Sakerplus2026-07-23
Dear Braylon,
Thank you for sharing your experience with us!
We're delighted to hear that everything worked out well for you. We truly appreciate your patience throughout the process, and we're glad you were able to receive your funds and purchase your mini chainsaw.
Your feedback means a lot to us and helps reassure others who may be using our services for the first time. We sincerely appreciate your trust and support.
We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to contact us.
Best regards,
Sakerplus
Kaus made this process very easy for me. Everything was done in a timely fashion and as I was told it would be done. Great experience with a great customer service rep. Thank you!!
Reply from Sakerplus2026-07-23
Dear Howie,
Thank you so much for your kind words and for taking the time to share your experience with us.
We're thrilled to hear that Kaus made the process easy for you and provided the timely, reliable service you expected. We’ll be sure to pass along your compliments—recognition like yours means a great deal to our team.
Providing excellent customer service is our top priority, and we're delighted that we could make your experience a positive one.
Thank you again for your trust and support. We look forward to serving you again in the future!
Best regards,
Sakerplus
Very quick response to my question. Great service and fast shipping. I like the product.
Reply from Sakerplus2026-07-23
Dear Terri,
Thank you for taking the time to share your experience with us.
We're delighted to hear that you received a quick response to your question, enjoyed our fast shipping, and are happy with your product. Your satisfaction is our greatest reward, and your kind words encourage us to continue providing excellent products and customer service.
Thank you again for your support. We truly appreciate your business and look forward to serving you again in the future.
Best regards,
Sakerplus
Dear Mandy,
Thank you for taking the time to share your feedback.
We're pleased to hear that you appreciated our quick response time. Providing timely and helpful support is very important to us, and we're glad we could assist you promptly.
Thank you for your support and trust. We look forward to serving you again in the future.
Best regards,
Sakerplus
LIVE PHONE HELP IS NON EXISTANT BUT....EMAIL WORKED
Although I could not reach the company via a live person by PHONE at either number First one was disconnected 2nd one was AI and that is a big NO FOR ME...I had to resort to an email. The first attempt was not so helpful as they only wanted me to keep the item ( THAT IS NOT WHAT I ORDERED ) for a 60% Refund to save me the trouble of returning it. But really it was more trouble for them as it would have been expensive. Well of course I am not going to keep or only get pack a portion of $141 that is a LOT OF MONEY. When I said that was not satisfactory they decided to give me a FULL REFUND and I got it very quickly so the company is LEGIT and I was worried about that. They will help you out if you are persistent as something that was not your fault. I ordered a weedeater with 2 wheels, 2 batteries, 2 charges and got a regular weedeater that I already have 3 of.
Reply from Sakerplus2026-07-23
Dear Raven,
Thank you for taking the time to share your detailed feedback with us.
We sincerely apologize for the frustration and inconvenience you experienced with your order. We understand how disappointing it can be to receive an item that does not match what you expected, and we appreciate your patience while working with our team to resolve the issue.
We're glad to hear that our team was able to provide a full refund promptly and that the resolution met your expectations. Customer satisfaction is very important to us, and we always strive to make things right when a problem occurs.
We also appreciate your feedback regarding communication options and the ordering experience. Your comments have been shared with our team as we continue to improve our service and make the customer experience better.
Thank you again for your understanding and for giving us the opportunity to assist you. We hope to have the chance to provide you with a smoother and more satisfying experience in the future.
Best regards,
Sakerplus
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