Mock exams and customised exams options.
We're glad you found value in the mock and customized exam options. Thank you for your feedback; we appreciate it greatly. Jennifer Kaplan Customer Support
Kaplan Schweser is the leading global provider of financial education for hundreds of thousands of students and business professionals around the world. Our comprehensive learning strategy, known as The Kaplan Way, utilizes learning science in the instructional design of our educational tools and courses.Contact Us
Written by the business, not verified by us.Kaplan Schweser (schweser.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Education & Training and its reputation is mixed. 67% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Quality. Last updated 2026-08-27.
Reviewers had a great experience with this company. Customers truly appreciate the well-structured study plans, comprehensive materials, and informative video lessons that make complex professional topics much easier to digest and understand during busy schedules. People also find the extensive question banks and realistic mock exams incredibly helpful for preparing effectively for their upcoming tests without feeling overwhelmed. Some reviewers were not happy with the explanations provided for certain practice questions and test quizzes, noting they lacked necessary details. A few individuals also noted that specific study materials felt lacking in quality or became overly challenging as they progressed through advanced levels.
Auto-generated from all reviews of this business. For reference only.We're glad you found value in the mock and customized exam options. Thank you for your feedback; we appreciate it greatly. Jennifer Kaplan Customer Support
Overall the experience was very good! Really found the mock exams challenging and useful. I truly like the fact that you have a video to watch the explanation of a response for deeper understanding. The content was great (mocks) and felt very well prepared on the exam. The only opportunity for improvement was on the payment section. I wasn’t able to pay for the product with credit card and ended up paying via wire transfer. But even with that i got very good support and follow up. Also on the essay questions, maybe there could be an essay practice session to learn the best practices and tips to better tackle them.
We're glad you found the mock exams challenging and the video explanations helpful. We appreciate your feedback on the payment process and essay practice sessions. We'll review these areas to improve our services. Thank you for your valuable input! Jennifer Kaplan Customer Support
Concise material saved me a lot of time during prep and helped me in continuing with a very demanding job on the side. The exam oriented focus of the material was really appreciated - understanding where not to spend too much time was critical for time-bound prep.
We're happy to hear that our concise, exam-focused material helped you prepare efficiently while managing a demanding job. We appreciate you highlighting how our resource helped you prioritize your study time effectively. Thank you for your feedback! Jennifer Kaplan Customer Support
Great content. Very organized and intuitive LES. Videos and review questions are very helpful in quick recall. Some of the videos on topics like derivatives, equity and ethics leave room for improvement.
We're glad you found the content organized and helpful for quick recall. We appreciate your feedback regarding the derivatives, equity, and ethics videos, and we'll consider improvements. Thanks for your review. Jennifer Kaplan Customer Support
I highly recommend the Kaplan Schweser CFA Level I preparatory course. The instructors are world class, top notch and the Q-Bank has hundreds of questions with immediate grading, including some with short videos. The custom calendar that is constantly updated according to progress really helps one keep on track. Again, highly recommended!
We're happy to hear that you found the Level I course helpful. We appreciate your positive feedback regarding the instructors, Q-Bank, and custom calendar. Thank you for recommending our services! Jennifer Kaplan Customer Support
Used for CFA level 1. Core material is fine would give 3 stars if I'd only gotten that. But I paid extra premium package+ the audio and I am very very disappointed with dollars and time wasted on these materials. My problem was the extra review workshop that was part of the premium package. This was part of the premium package. It was extra video reviews with the instructors and you go through all sections plus some practice questions. Got absolutely nothing out of it other than a mental breakdown when in one section the instructor kept telling me what an easy question I just answered incorrectly was. In retrospect my time would have been better spent just grinding out the qbank. Again, the core material is fine 3/5 stars. Wish I hadn't sprung for the extra materials cause that is what really ruined the experience for me.
We appreciate you sharing your experience. We're sorry that the premium package's review workshop, especially the instructor's comments, negatively impacted your preparation. We'll review this feedback to improve our materials and instruction. Jennifer Kaplan Customer Support
I liked the video lessons. The resource person was very good in explaining stuff
We're happy to hear that you enjoyed the video lessons and found the resource person's explanations helpful. Thank you for your positive feedback! Jennifer Kaplan Customer Support
Thank you for your positive feedback! Jennifer Kaplan Customer Support
The content and organization/format of the studying material ensures it is easier to digest and to be more time efficient
We're happy to hear that our study material's content and format helped you learn efficiently. Thank you for your positive feedback; we appreciate it greatly! Jennifer Kaplan Customer Support
I thought that I bought services that will last until I pass the exam but rapidely was stopped without notice or any followup besides you have one instructor for major classes who is boring with no value added
We appreciate your feedback and regret that our services did not meet your expectations. Jennifer Kaplan Customer Support
Used Kaplan from L1 to L3. Unfortunately the quality has dropped a lot as I have progressed through the levels. No longer providing video lectures is a big issue and for L3 there is one instructor that just reads from slides or reads solutions verbatim so some video explanations add 0 value. Hope Kaplan can improve for the future but not sure I would suggest them to my friends anymore.
We appreciate you sharing your experience using our materials from Level 1 to Level 3. We're sorry to hear that our Level 3 instruction did not meet your expectations, especially regarding the video lectures and explanations. We'll review this feedback as we strive to improve our offerings. Jennifer Kaplan Customer Support
I was ultimately misled by the brand name and made the mistake of purchasing their premium package. I should have listened to the dozens of warnings on r/CFA. Their customer service is effectively nonexistent, shipping routinely takes weeks (even when you pay extra for overnight shipping) and the content is extremely expensive for what you receive. I was also misled by the “pass protection” offering, which they do not meaningfully honor despite marketing it as a commitment. At this point, I am reviewing the terms and conditions in detail and exploring potential legal remedies. There’s so many providers, just avoid Kaplan!
Thank you for sharing your feedback. I'm sorry to hear about your experience—this isn't the level of service we strive to provide, and I understand your frustration. A member of our Customer Support leadership team has reached out to you multiple times by phone and email in an effort to address your concerns and find a resolution. We genuinely want to make this right and ensure you have the support you need. If you haven't had a chance to connect with them yet, please reply to their email or let us know the best way to reach you. We're committed to working through this with you. We take all feedback seriously and are reviewing the issues you've raised to improve our service. Jennifer Kaplan Customer Support
Super helpful in learning new topics and having the question banks really helped me gain a better understanding of all the topics in CFA Level 1.
We're happy to hear that our resources helped you learn and understand the CFA Level 1 topics better. Thank you for sharing your positive experience with us! Jennifer Kaplan Customer Support
Kaplan is the ideal platform for studies because it combines innovative learning tools with exceptional support. Their Secret Sauce provides a proven strategy for mastering complex concepts, while On-Demand Videos offer flexibility and convenience, allowing learners to study anytime and anywhere. The Mastery Exam ensures thorough preparation by simulating real test conditions, helping students build confidence and identify areas for improvement. Beyond these resources, Kaplan’s support team stands out for its disposition and diligence, always ready to assist learners promptly and effectively, making the entire learning experience smooth and personalized.
We're happy to hear that our platform helped you study effectively. It's great to know that you found the learning tools, support, and exam simulations beneficial for mastering concepts and building confidence. Thank you for your positive feedback! Jennifer Kaplan Customer Support
Helped me so much with studying! The master classes especially helped with the harder content. Then the huge question bank helped me feel comfortable with practicing how I need to use the content for answering questions
We're happy to hear that our master classes and question bank helped you study! It's great to know they made a difference in understanding the material and feeling confident with the questions. Thanks for your feedback! Jennifer Kaplan Customer Support
Great platform, content is well explained and reflects what you will see in the exam
We're happy to hear that our platform helped you prepare for your exam! We appreciate you taking the time to share your positive experience with our content. Jennifer Kaplan Customer Support
Good content through the Kaplan Schweizer program. Felt well prepared for the exam.
We're happy to hear that our program helped you feel well-prepared for your exam. Thank you for sharing your positive experience with us! Jennifer Kaplan Customer Support
Not very pleased with the level 2 prep course. A lot of the video lectures had mistakes and the professor crossing out and redoing the question. You think with the amount we pay for this course they would re record the video not to confuse candidates. Quite disappointed
We appreciate you bringing this to our attention. We will review the Level 2 prep course videos. Thank you for your feedback. Jennifer Kaplan Customer Support
We're happy to hear that our video explanations are amazing for you. Thank you for your positive feedback; we appreciate it! Jennifer Kaplan Customer Support
This course has been an invaluable resource. I successfully passed Level One after taking this course, and I am confident it will prepare me to pass Level Two as well, especially after encountering difficulties with a different vendor's material previously. Key Highlights Clarity on Technique: The course excels at making the key points and focus of the curriculum crystal clear, providing an excellent technique to PASS the exam that is noticeably better than other materials. Enhanced Understanding: The video and Master class components significantly help to enhance your own understanding of complex topics. Superior Mock Exams: The test-like mock exam is truly superior to others I've used. Its format and question style closely resemble the actual exam, which works a lot in the actual exam by reducing surprises and increasing confidence. I highly recommend this course to anyone serious about passing the exam!
We're happy to hear that the course was an invaluable resource for you! We're glad our technique, enhanced understanding, and superior mock exams helped you pass Level One. We appreciate your recommendation and wish you success in Level Two! Jennifer Kaplan Customer Support
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