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Is Scrubin Uniforms legit?
Scrubin Uniforms (scrubin.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 63% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the great product quality, comfortable fabrics, and the nice embroidery details on their customized clothing. Many people also find the online ordering process straightforward and mention receiving their purchases promptly at home. Consumers enjoy browsing through the large selection of available styles and designs.
Some reviewers were not happy with unexpected shipping delays and items being placed on backorder without receiving timely updates. Others noted that clothing sizing can be quite inconsistent, often running significantly larger or smaller than expected from the size charts. Consumers also mentioned occasional difficulties with incomplete shipments missing specific items upon arrival.
Auto-generated from all reviews of this business. For reference only.
Shipping prices way too high, no deals/sales/discounts on products. Poor quality products.
Reply from Scrubin Uniforms2025-11-06
Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at [email protected] so we can start a conversation.
Thanks again!
Matt Robinson Vice President, Operations
I bought a 2x because I normally where a 1x and I wanted to be safe. It is extremely tight on the arms and it is not remotely a 2x size in the waist. I had it embroidered, so I can't even get a larger size exchange. What a waste of money. Very disappointed
Reply from Scrubin Uniforms2025-11-05
Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at [email protected] so we can start a conversation.
Thanks again!
Matt Robinson Vice President, Operations
Amazing customer service, I had an issue and called they helped me instantly! Thank you again! Everything went smoothly delivery, size, and service will definitely order more!
Reply from Scrubin Uniforms2025-11-05
Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team
I ordered early October took 2 weeks for 4 of 5 pieces to get here and my 5th piece still isn’t to be here until 11/7 takes way to long to receive.
Reply from Scrubin Uniforms2025-11-03
We appreciate you getting in touch! I completely understand how delays can be frustrating. Please reach out to our support team at [email protected] with your order number — they’ll provide the latest ETA and review any options with you.
Scrubin Team
I ordered some new uniforms on 10/14 and I'm still waiting
Reply from Scrubin Uniforms2025-11-03
We appreciate you getting in touch! I completely understand how delays can be frustrating. Please reach out to our support team at [email protected] with your order number — they’ll provide the latest ETA and review any options with you.
Scrubin Team
I did not get my complete order. I ordered a scrub top and bottom and only received the bottom
Reply from Scrubin Uniforms2025-11-03
We appreciate you getting in touch! I completely understand how delays can be frustrating. Please reach out to our support team at [email protected] with your order number — they’ll provide the latest ETA and review any options with you.
Scrubin Team
I received my jacket with 3 stains on it. I was told to try to wash it. They didn’t come out. I was then told that they would send me out a new one. It’s been almost 2 weeks and have not received anything or an update on shipping. We used this company for my company and I think we will move onto a different one now.
Reply from Scrubin Uniforms2025-11-05
Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at [email protected] so we can start a conversation.
Thanks again!
Matt Robinson Vice President, Operations
Returns:
There needs to be a better way to get a return without having to pay for shipping, also there needs to be something done better with returns on embroidered items not being able to do a return is unacceptable.
Reply from Scrubin Uniforms2025-10-31
Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at [email protected] so we can start a conversation.
Thanks again!
Matt Robinson Vice President, Operations