Sears Home Services (searshomeservices.com) has a 3.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 28% give 1 star; The business has replied to 87% of negative reviews. Last updated 2026-08-11.
What people say
T
Tammy Anderson · 1 review · Experienced 2026-07-23 ·
★★★★★
A wonderful technician
The technician that came was very friendly and very professional. I appreciate it that he called first to let me now his estimated time of arrival. We had a nice discussion and he was just a very nice person and I'm so thankful that he was able to solve my dryer problems.
Reply from Sears Home Services2026-07-24
Thank you for the 5-star review, Tammy! We're glad to hear our technician was friendly, professional, and effectively solved your dryer problems.
Trevon provided outstanding service! He was cery professional,knowledgeable, and arrived right on time. He took the time to explain everything clearly and made sure I understood the work that was being done. He was courteous,respectful,and made the entire experience easy and stress free. Excellent customer service. Thank you Trevon job well done.
Reply from Sears Home Services2026-07-24
Thank you for the 5-star review, Lawernce! We're glad to hear Trevon provided outstanding service and made your experience easy and stress-free.