Self Storage Services

Clean well organized and the staff is…

Clean well organized and the staff is second to none very kind courteous and helpful. Truly more than I was expecting from a self storage facility

Would recommend to everyone

Always deliver the best!

called at the last minute looking for a…

called at the last minute looking for a 5X15 unit to store my daughter's stuff in. She found an empty unit she did not know she had. The unit was clean, the price was good and easy to unload my trailer. Great people to work with!!

great customer service

Thanks for all of your help

I was able get the units I needed in a timely manner

Great service

Great service. Great prices

It’s good price

The manager was super friendly and it…

The manager was super friendly and it didn’t take long to rent the unit. It has been easy to access.

Friendly good locations and prices

I have never rented a storage unit…

I have never rented a storage unit before. The staff was friendly and very helpful.

The staff are very friendly

The staff are very friendly. The only thing I didn’t like was there was no pro rating of Days but the people were great!!

Kathleen McDowell Sanders was awesome…

Kathleen McDowell Sanders was awesome getting me what I need. Easy to get to. The only thing that could be better is if the units were climate controlled.

They always make time for you and are…why I use this facility

They always make time for you and are really helpful

Ron extraordinary services

Ron always makes the difference with his extraordinary customer service.

I had a great experience with Self…

I had a great experience with Self Storage Services. The staff was very helpful and the facility was well taken care of.

Everyone was delightful in helping find…

Everyone was delightful in helping find the right size storage unit,

Very reasonable pricing and convenient…

Very reasonable pricing and convenient location. I am very happy with my decision to rent storage space here in Virginia Beach.

Clean facility but the dolly's that are…

Clean facility but the dolly's that are supposed to be available went missing a few days after I got my unit. When I reported it, I was basically told "oh, well. They're all gone." I pre-purchased for 3 months to get the discount, but I am reconsidering if I will stay beyond that now.

Keeping a porta-potty inside your unit is now a necessity if you rent from Fort Knox Self Storage!

Keeping a porta-potty inside your unit is now a necessity if you rent from Fort Knox Self Storage! No RESTROOM ACCESS when office is closed, which INCLUDES ALL day Sunday. New policy per Manager when I asked while paying rent on 2 June 18. No WARNING to renters! They have email addresses to send billing notices. Thoughtfulness and courtesy would lead some companies to send email notices of the new limited restroom access policy. I got surprised about two weeks ago. Drive home required. Perhaps I am the only renter who has never checked to see if the restroom door was unlocked BEFORE I NEEDED TO USE IT! If there has been a problem regarding the restroom, I don't think it would require Sherlock Holmes to narrow down who it could be. You have to use a unique access number to open the gate. I have been a renter since April 2007 (11 years). Sometimes I have rented as many as 4 units. Time for me to gradually relocate contents of two 10 x 10 units to a different storage facility. In the meantime I will keep in mind that a porta-potty is one of the camping related items I have stored. AS SOON AS I FIND IT, I WILL KEEP IT JUST INSIDE THE DOOR!!! It is now a necessity if you rent from Fort Knox Self Storage!!